Yikes, I just purchased a policy with this group, and it looks like I should have read reviews…read morefirst. Given the difficulty I've already had in even getting a copy of my policy, I'll start with 3 stars and modify as needed... For those who have had problems with this company, I encourage you to contact the following: Texas Department of Insurance: Offers resources for resolving insurance complaints. Attorney General (.gov): Provides information about insurance and steps to address problems. Also contact the BBB - if this agency is a member, they will follow BBB "suggestions" to keep their rating. Don't put up with insurance companies that fail to provide the service you are paying for.

Este mugrero de aseguranza me tiene cascade financial son un fiasco como aseguranza basuraread more

This office has the BEST customer service and the friendliest employees I have ever dealt with!!…read moreThey take the time needed to answer all my questions and never seemed rushed or irritated! I highly recommend this agency for all your insurance needs!

Brittnee and everyone in the agency are the best! Professional, knowledgeable, and helpful in…read morebusiness, as well as kind and compassionate w customers dealing with life's hardships. I would definitely recommend!

Great Agency and it is NOT closed, I have been doing business there for over 3 years and just…read morerenewed all policies once again. Competent people as well as friendly and helpful all the time. I do business by telephone and E Mail with no problems, prompt replies or direct conversations by telephone, good service either way. I have my cars and home insured through this agency with absolutely no regrets and highly recommend this agency to anyone seeking insurance, you don't have to live locally to take advantage of the quality services offered here either..Give them a try, you won't regret it!

From the owner: Betsy Henslee Insurance Services Provides Insurance, Insurance Broker, Auto Insurance, Boat…read moreInsurance, Commercial Insurance, Life Insurance, Motorcycle Insurance, RV Insurance, Umbrella Insurance, Insurance Services to the Beaumont, TX Area.

My husband and I are more than pleased with the service at Golden Moss. Our agent Robert Mallett…read moretakes the time to explain our options and policies. We also enjoy the emailed weather updates and Facebook page.

From the owner: Golden Moss Insurance Agency Provides a Variety of Insurance Solutions for All. Contact Us for Your…read moreQuote Today!