I am revising my previous negative review after an issue with my life insurance policy was resolved.read more

So satisfied with this place right now they have made my whole day! This girl called me and was…read morejust so amazing and nice! Let me start by saying I had just bought a car and needed insurance and at the time safe auto was the cheapest by giving me 116 a month, but today I get a call from Lauren from State Farm and she saves me almost $50! Thank you so much State Farm! Goodbye safe auto!

We met with Roni Bell last year to discuss medical coverage for our family. Unfortunately, she led…read moreus to believe we had 'limited options.' She placed us in the health market (Med Mutual) and our monthly premiums are through the roof. Honesty goes a long way and we are a young, healthy family and feel completely betrayed and have paid dearly for it the past year. For this I would not recommend her and feel that the only one benefitting from the plan she 'helped us choose' was HER. We have since found a broker we can trust and our premiums are cut in half. Young family in Medina

Our experience with Roni was excellent! We met with her twice, and left each session knowing that…read morewe were working with a true professional. And a good human. So glad we chose her to help with our Medicare choices!

This is a scam. The agent assigned to us added policies for our kids I'm sure to get sales that…read morethey never approved. Then ghosted us as we were telling him that we couldn't afford the 300+ dollars a month they were charging for me and my husband when we initially thought it was going to be a joint policy with one charge a month. Definitely more affordable policies out there. Now everyone in my family and even the fake account set up have to call separately to cancel.

I've been with Surace Smith agency for about two years now. This is hands down the most enjoyable…read moremeans of earning a living and improving upon self growth and positive motivation. I love the atmosphere and culture of the office and the ppl we share it with. I have been blessed enough to have the best leadership available in the business to help me achieve my evolving goals along the way. From doubling my income within my first 6 months with the agency to qualifying for an all expense paid trip to Puerto Rico for my girlfriend and I at a 5 star all inclusive resort for a week. My advice to anyone who is offered a position is to apply yourself to the opportunity full force and don't look back! It will change your life as it did mine!

I have been with this agency for what seems like forever. Prob around 15 years now. I've insured…read moreprob like 8 cars through this company. I have had a couple car accidents. And A home that had the roof damaged. I also have my life insurance through this agency as well. The agency was very easy to deal with. And I enjoy calling the ladies in the office. Very friendly. I even lost a bet a few years back. And I sent them pizzas as that was what the payout was. Lol. You can't go wrong with this group of people. Keep up the good work. I look forward to many more years.

I have my home and car insured thru Laura. Having accident the first month I was like crap there…read moregoes my premiums. They went up very little. I had to do some work to my home like railing and stuff. They were awesome and patient with me getting it done. I have dealt with every person in her office Phyllis, Lisa , Kelly every single one of these ladies were awesome do deal with. I try refer people to them. One of few places that still insures Cleveland.

Kim, at Mike's office, has been nothing but helpful and communicative with me at every step of the…read moreway whenever I have had a question or concern involving my insurance policies.

These people are trying to rip me off. I deal with a agent name Kim. When she went set of my home…read moreowners she said she would take it out my escrow account. I never had my homeowners taken out of my escrow, but I thought she new what she was doing. A month later I get a letter from the bank saying I don't have coverage. Called Kim I'll send another memo. One month later the same thing. A month later same thing, but this time the bank said they woul give their insurance. I called the bank and the found the memo. Now this went on since September 24. All this time I thought my insurance was being paid, but last week she hits me up for 500 bucks. I don't think I should own this. Her assistant Tristan told me we would start the policy over in January. Don't deal with these people.