Great company, spoke with Steve, he was very knowledgeable about different plans that are offered…read more Ended up getting a new home owners policy and moved my car policy to his company. Im a bit of a challenge... I dont have any credit, on purpose.. challenging in the insurance landscape... Steve was up front and honest with me about how it effects me and the best solutions in moving forward. I would recommend, this company to anyone who has a hard time coloring in the lines... Ive had awful experience with insurance companies in the past. With automate i understand my coverage and ways to improve.

I've had the pleasure of working with Steve and his crew for years. The customer service and…read moreknowledge is above and beyond any I've ever had. They are always friendly and quick to answer questions. It's always nice to have a calm voice on the line during what can be a very stressful process. In the past I've felt like my insurance representative is working against me, never the case here. They have completely earned my trust with their overall transparency in conjunction with quick and clear communication. Very happy customer here!

I think I signed up for State Farm Insurance through Mariko Locke's office around...1998, maybe?…read more It's been a long time - well over 20 years. When I first started there it was honestly great. the staff were friendly and informative. Things have changed; it's become more brusque over the last few years, and frankly I think I deserve better. Example: Last year I received an unpleasant mail from them saying that if I didn't cut my trees and kill the moss on my roof (i didn't even know i had moss, lol) they were going to discontinue my insurance. After 25 years of being a paying customer with one truly miniscule claim over 20 years ago, this is the letter I get??? I understand that State Farm takes actions that puts my agents in a position to deal with the fallout. But when I sent my upset reply about this - and received no response at all -I knew it was time to leave. Unfortunately, out of laziness, I sucked it up and stayed. Then this year I sent 2 mails asking -specifically- whether or not another person was covered if i gave them permission to drive my truck. and what did I get? Yes, indeed: I got crickets. I've had enough. I transferred my account to Dimitri Kondos' office and am looking forward to seeing how that goes now.

Why is it every time I call them they are so cranky and unhelpful--it's like they don't want to do…read moreany work and make changes to my policy when I ask questions? How about a thoughtful response instead of talking over me and not listening to me? They need customer service training. I'm shopping for a new agent.

I got my insurance here from Antonio for my Subaru and the process was smooth…read more I am really grateful they took the time to answer all my questions

I spoke with Angie regarding cancelation of my car insurance policy today. She was extremely…read morehelpful, respectful and accommodating to my needs in full detail and easy to talk with. I went with another company because of personal finance issues. I truly appreciate and valued your company with coverage of my vehicle, renters.

Not good. Not helpful. Not thorough. Nothing one wants from an insurance agent. Find someone else.read more

From the owner: As your local American Family Insurance agency in Portland,OR, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Great insurance prices for great coverage. Very pleasant and patient while addressing all my…read moreconcerns, happy to be with American family!

Jennifer is absolutely AMAZING and went way above and beyond to take care of us ! With the sale of…read moreour home and move to Colombia South America we would not be able to deposit our refund check......she personally took it to the bank for us. She kept us in the loop so well and we are ever so grateful! ABOVE TOP NOTCH !!!!

Wasted a lot of time here. They don't provide auto policies unless you'll buy something else…read morepackaged with it. They don't publicize that anywhere so I wasted a lot of time just for them to tell me they wouldn't sell me anything but a home-auto policy I don't want. They tell you it's in your best interest because that let's them offer the best rates. Weren't able to explain how I'd pay less by taking a more expensive policy with coverage I don't need

I've been a client of Greenberg insurance for over two years and it's been a pleasure to work with…read morethem. I initially worked with Cecily when I left my full-time job to start doing freelance consulting on my own; I was losing my benefits and needed to get my own insurance! When my consulting practice took off and I found myself with employees, I was introduced to Adrienne and Jeff who are my new go-to people for group health care. Everyone at Greenburg is always super responsive, can answer all my questions, get changes processed quickly, and communicate in the ways that are easiest for me (I hate the phone, so they are great about only using email. Haha.) Anyway, Greenberg is great and I can't recommend them enough!

Cecily Redfield is invaluable to my choice of the best insurance I can research! She has year…read moreafter year, found answers for me that I could not find elsewhere - she and her human touch are way better than any AI! Cecily is very diligent; and has great followup when she researches to give me the most accurate info! I chose her as my broker, after noticing her higher level of knowledge compared to other brokers I consulted prior. My time is so well spent with her as my broker; I appreciate her so much!

I've dealt with Kris and his team for the past year and they are just amazing. They are attentive…read moreand value their clients and are always willing to find solutions to any potential issues. I called them to find out about auto insurance and ended up also getting a life insurance policy through them. Probably the only salespeople I enjoy talking to!

From the owner: Our mission and purpose is to prepare people for their biggest triumphs and support them in their…read moremost difficult moments of need so that they can live life with confidence. License #: OR-3002931832, ID-3002952634, WA-1244587

If you want cheap insurance, this is the place, but I will tell you right now it is not worth the…read morestress and headaches. They don't pay attention to detail. They will not take accountability for their mistakes they make and unprofessionally actually blame you...and lie to you. Communication is beyond horrible. Don't believe me read the other reviews or try calling them right now. When you do get someone to answer the phone they will tell you they will call you right back and this will go on for days and before you know it it's been weeks. They tell you that you're on queue from when you call and are on the list but they still never call back. My license has been suspended 5 times because of them. I have been told by multiple agencies and the state that it is the agencies responsibility to send in the paperwork but they have failed to do so causing my license to be suspended. I let it slide the first couple times I understand mistakes happen but this continued to be a repetitive problem. This and them failing to communicate, not answering phone calls and never calling back lead to overwhelming disappointment and frustration. They've lied to me and told me it's not there responsibility to send in the paperwork just to blame me. The last time I spoke with them, I'm not going to say her name but I absolutely couldn't believe our conversation. She insulted me and said "we always send in the paperwork, but you always get frustrated when you don't pay in time" not only did she contradict what the other person told me blaming me saying it was my responsibility to send in the paperwork but she even lied to me in that statement and tried blaming me once again. I have everything documented. I have receipts with dates that (THAT THEY SENT ME) saying I made my payments in time! But they always fail to send the paperwork in leading to my license being suspended and the frustration and headaches they give me. Cheap but definitely not worth the trouble they cause you or the way they treat you, the unprofessionalism, lying , gas lighting, lack of communication, etc. can definitely find another company with similar pricing to get the job done.

Today I was able to resolve an issue that involved getting insurance for an event. I was confused…read moreand didn't know much. I was able to speak to Lyle and get it resolved. He went out of his way and informed me, walked me through the process and got a good price and product. We have worked with him for a long time he is knowledgeable, respectful, professional and his staff is great too. They always call you back or text and email if needed as well. I recommend this agent and this office for your insurance needs.