Allen is as good as it gets! He's a great guy and a very good financial advisor. We have been…read morewith him for almost five years and have been very happy with our investments. He takes the time to get to know you, understand your needs and helps you create and implement a realistic plan that will allow you to meet your future financial goals.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

I would like to make sure ALL State Farm customers are aware... So, I've been a State Farm member…read morefor a while but never experienced such hospitality. Ultimately, I wasn't aware that we had individual agents. I recently spoke to a guy by the name of Jake Nelson to figure out opportunities to save money on my car insurance. I will say... He took the time to thoroughly go over my Coverages, Deductibles, and a few discounts State Farm offers. I would recommend Jake to anyone looking for insurance or any assistance!

I just talked with your representative Ben I had the nicest…read moreconversation he is so good at his job you should give him a raise and thank you for taking me on as a customer for two cars in November Ben is going to call me and set up home insurance with you I was very impressed and I was shocked by the price for 2 cars you're saving me $243.21 for six months and I appreciate that thank you very much for the courtesy he has shown me and I was very impressed with State Farm Thank You Jean Gringeri-Reed

I have been a member of AAA roadside assistance since 1993 and just had a horrendous experience- 1…read morestar is too high a rating. I called at 716pm for a flat tire automated service sent a text that a local service center would arrive at 816 pm- fantastic! At 810pm received another automated message that a technician from a lock & key business an hour away would be there at 9pm. I called thinking this was an error since I am not locked out but had a flat was told "no they fix flats, none of our technicians are mechanics" and really had no apology for this delay in service. I asked to speak with a supervisor and was transferred to "Nathan" who said he is the supervisor for Maine, NH and I believe MA, he was pretty arrogant and relatively unapologetic for this crappy service. I asked who I could speak to about this experience and was told"I'm as high as you're going to get, we have a Board of Directors but they won't talk to you." Attempted to contact AAA via their New England website but no email address there to contact. Save your membership money people and use it for a tow instead!

The store is clean and neat but I waited much too long to be waited on. One clerk was assisting…read moreanother customer while the other clerk was typing at her computer and completely ignoring me waiting. When I put my item back and headed for the door, she suddenly could assist me but at that point I was done with her and left. Won't do business with this store again.

I wanted to work with a local insurance agent with a local office when I moved to Keene last year…read more Kapiloff seemed to fit the bill. But my experience has been very poor. First, I wanted to go in person to discuss options. The rep I talked to refused that option and insisted we do it all by phone. She took lots of my time asking me questions to fill out forms and provide a quote for both homeowners and auto policies. The homeowners was a decent rate so I wanted to lock it in. Then she sent the form she'd filled out, and several items were wrong. She hadn't asked the question or she took my response incorrectly. As corrections were made, the rate increased each time. I ended up with a substantially higher rate than she'd quoted. Now that I'm a customer, I can log into their portal -- yay! But it's anemic -- my policies aren't even posted there, and I still have to do everything with both my homeowner and auto companies myself, at their websites directly. Their customer service is lousy in all aspects (email and phone -- I suggested they relabel their "from" email addresses so they aren't mistaken as spam and was argued with about the suggestion). They don't proactively offer assistance; I had to call several times to get access to the portal, and only then found out it's useless. I recommend finding another local insurance office.

We have used Kapiloff insurance for many years now and they have always been very responsive to our…read moreneeds and work with us to keep costs low while still providing decent coverage.

I am disgusted that after my parents have had a policy for 22 years, in which they only made 2…read moresmall claims, they received a letter stating their insurance was canceled. Apparently when you make a call simply asking if something is covered, it is counted against you. So because my parents have made 4 calls over the years, only 2 of which claims were actually made from, they were dropped. This company should be ashamed of themselves.

CONSUMER BEWARE!!! Never have we received such horrible service from an insurance company!!!!!…read more My husband and I have had a multi-vehicle, home with endorsements, umbrella policy with NGM for the past decade. We both have great driving records, don't drink and drive, meticulously main our home, have had no claims against our policy (except for two auto accidents which weren't our fault), have near-perfect credit scores, and have no children of driving age. A few years ago my Honda Accord was rear-ended. The insurance company said it would cost too much to repair it, so they deemed it a total loss. They initially gave me an extremely low offer for my vehicle, and I had to fight them for weeks to try to increase the amount. Their initial offer failed to consider the fact that my engine was meticulously maintained, my car had leather heated seats, and other parts that would fetch them a lot of money when they went to resell the parts. The amount I ended up getting from them still wasn't the amount needed to re-purchase the same year, make, and model of the vehicle I had just lost. The accident was not my fault, so I found this very frustrating that I had to fight my own insurance company for fair compensation. Very recently, someone ran into the side of my husband's truck. Again, they offered my husband an extremely low offer to repair the vehicle, even though he received quotes from several auto body establishments for more than double that amount. His truck is only a few years old. This accident was in no way my husband's fault, so we find it quite frustrating that we again have to fight our own insurance company, who will be receiving compensation from the other drivers insurance company, and will not be taking a loss to their own books. For those of you with great driving records and homeowner policies, don't be deceived by the lower offers that NGM will quote you with. Go with another carrier who will actually provide you with great service and support in instances of an accident, especially one that isn't your fault. As soon as my husband's truck case closes, we will be leaving NGM after 10 years and only two accidents that were not our fault. We have not cost NGM a penny during the last decade, we have only helped bring them revenue. Farewell NGM, I hope this review provides you with a real look on your your ideal customers feel when they have to deal with your service, and I hope it convinces you to change your sleazy ways.