The most lovely experience! I had the power latte and it was wonderful. There were toys for my…read moredaughter to play with and Chloe was so nice!

The food had some genuinely great high points, but the service and attention to detail were really…read moredisappointing. The Mexican rice bowl was delicious, and the steak in particular was excellent. The chai latte and strawberry colada were also both really good. Unfortunately, several other parts of the experience went downhill from there. I ordered the quinoa wrap specifically because I wanted a wrap, not a bowl. When it was brought out, the person delivering it actually said, "If it falls apart, I'm sorry." Sure enough, it immediately fell apart. It wasn't rolled properly, the opening was positioned on the bottom, and the tortilla was already extremely wet from the beans. There was essentially no way to pick it up and eat it as a wrap. I tried, failed, and had to dump everything into the container and eat it as a bowl. The resulting quinoa "bowl" was actually pretty good and was similar to the Mexican rice bowl, just with quinoa instead of Mexican rice. The problem is that I specifically ordered a wrap, not a bowl, and the amount of food I ended up with was considerably smaller than what comes with an actual bowl. My girlfriend ordered the Mexican rice bowl, and hers appeared to have roughly twice as much food as my wrap once it was dumped out. If the staff already knows a wrap is likely to fall apart before it even reaches the customer, that probably needs to be fixed rather than apologized for preemptively. The avocado toast was another disappointment. It was supposed to come with boiled egg, but the egg was missing. As soon as I noticed, I went to the front and asked whether it was supposed to include one. I was told, "Yes, but we are out." Nobody had mentioned that when we ordered or before serving it. When I pointed out that nobody told me, the response was simply "sorry," followed by looking away. There was no offer to substitute something, adjust the order, or otherwise make it right. I didn't ask for a refund because the money isn't really the issue. What bothered me was receiving something different from what I purchased and seeing essentially zero effort to address it. If you're out of an ingredient that's explicitly part of a menu item, just tell the customer before serving it so they can decide whether they still want it. The avocado toast itself was okay. My girlfriend liked it more than I did. Also, the sweet tea was definitely not sweet. I tipped over $12, and in hindsight I regret doing so. There was good food here, and some of it was genuinely delicious, but the service made the experience far more frustrating than it needed to be. Mistakes and shortages happen. What matters is how they're handled, and that's where this visit really fell short.