Great customer service. I've been with Allstate for about 5 years and as a young driver I really…read moreappreciate having people help me out when needed.

This is the only listing I could find with no specified agent under the general correspondence…read moreaddress, & I've wanted to leave a "BEWARE" for anyone considering this company but not under an individual agent. I also complained directly to *my* local office which officially filed on my behalf, but I still have wanted to be sure to leave my thoughts with the supposed home-base-- I was a loyal customer for 15 years up until a few weeks ago; never had a problem. It took a legitimate accident to find out how completely, horridly inept and lacking in service Allstate is. Not only has their phone system been on the fritz, but the rare times I got a human, they didn't direct me to the specific departments I needed to take my damages/claim to. I wasted enough days waiting for unreturned voicemails that I just went to the offices where I now live....between being told that I needed to actually speak to the separate claims dept. & call the 538 number to cancel-which was futile-I ended up faxing my request and then finding out on my own that my account had in fact been canceled with no one calling to follow-up. Granted, one of the head customer service reps. did call to apologize even though I had no interest in calling back despite their sincerity, but at that point I was done talking to anyone else from this company. The last two things I did were respond to an email from another rep. whom filed my complaint, & give up on waiting for a call back from the claims dept. regarding a confusing DMV form I'd never been told about. AFTER they closed my claim, too. I thought I'd been dealt my personal share of shitty companies, but THIS takes the entire buffet and dessert bar, especially for someone who was with these people for over a decade and whom my parents are still with. I'm completely appalled, disgusted, bewildered-pick a word-by the sudden absence of any consistency for helping with an incident beyond a nose twitch. I told the person in my email I hope Allstate can learn from this. I'm amazed they're still in business. Icing on the cake: I gave my current address to each person I spoke with HOW many times?? I still keep getting stuff with the yellow address-forwarding sticker. Also a solid envelope w/ new residence stamped like an afterthought with my old place typed on the statement. Do you people even know how to get back to your own homes at the end of the day??? Pathetic. (clearly no client of yours has ever been in an accident, otherwise the Earth would split open and Hell would engulf us, because Allstate is EXEMPT from dealing with actual accidents. That motto is just for giggles and something to dust once a year.)

Perla and Bertha were great and helpful. I saved $500 a year by switching to Doc Jackson…read moreinsurance. I referred a few of my friends and family here as well and they are sending me a gift card for each person. I can't ask for much more and I always enjoy supporting local business and this place has 5 star service and best rates in town.

Horrible service you can Not talk to anybody have been on hold for an hour. Unreliableread more

I came in for a quote. It was about a week ago. The office was pretty busy and it took me about 20…read moreminutes until they were able to help me. Once they were able to help me they gave me a pretty impressive quote. I was actually able to save from my current insurance company. This would of been a 5 star experience if only they were faster with their service.

Great customer service! I highly recommend Grace and her team for all your insurance needs.read more

Jackie was an amazing agent very helpful and patient with any question that's you have !read more

Been with this company about 30 years always very satisfied u recommend rgem to everyoneread more

Service first mortgage provided poor guidance when inquiring about the loan process and the loan…read moreofficer that I had spoken to breached confidentiality when I decided to pursue business with another lender. He spoke to the seller's realtor and disclosed credit report information along with telling them "I would not be approved for any loan due to a medical bill," causing a poor experience for the seller as well. Ultimately, my new lender was very helpful and had me approved with no issues. Overall poor customer experience with Service First Mortgage.

The entire team at Service First in Arlington does a terrific job. I have used them myself, but…read morethey have also helped several of my family members, and their customer service is always top notch. Highly recommend them!

Hello, my name is Claude Joseph. I visited the Freeway Insurance location at 932 North Collins on…read moreSaturday the 9th, where I had the pleasure of working with Ashley S. Ashley provided truly exceptional customer service. She was attentive, detail-oriented, and took the time to understand my specific needs and financial situation. Because of her professionalism and dedication, I was able to get all of my vehicles properly insured with a plan that fits my lifestyle and budget. I now have real peace of mind. Thanks to Ashley, I won't be going anywhere else for my insurance needs. I highly recommend Freeway Insurance, especially this North Collins location. Thank you.

Exceptional customer service helped me find the cheapest insurance compared to other places I went…read moretoo!

Mrs Irma was very helpful and ex everything to me thank you very much for everything was patient…read morewe me

Yesenia Alvarez - State Farm Insurance is my choice for me and my Mom's vehicle insurance and home…read moreinsurance as well. They are very helpful with me because I have a lot of questions, and they come through every time with the answers. Great rates as well!