Finding a good, honest, and reliable mechanic is the Holy Grail for any car owner. Derrick…read moresucceeded where two other mechanics across town had failed. Not only was the diagnosis absolutely correct, but it was explained in a way that actually made sense without talking down to me. Derrick and his team have been my mechanics since I moved to West Orange in 2018, and at this point I trust them completely with my cars. They're straight shooters. If something can wait, they'll tell you. If something needs attention now, they'll show you why. No pressure, no mystery charges, no unnecessary parts swapping. From a technical standpoint, their diagnostics have been consistently spot-on. They don't just throw parts at a problem hoping something sticks; they take the time to trace the root cause, whether it's electrical, drivetrain, or something more subtle that other shops miss. The work is done right the first time, and I've never had to come back for the same issue. Pricing is fair, turnaround times are realistic, and communication is excellent. They treat you like a long-term customer, not a one-time invoice. Shops like this are rare, and if you're looking for a place you can stick with for years, this is it. I recommend them without hesitation.

My first visit to Prospect Auto was terrific. I wanted to get my Honda 2022 Pilot Touring model…read moreundercoated with Fluid Film to protect it from frame rot and general surface rusting due to NYC's horrendous over-salting in the Winter (especially since I bought after my lease term was completed on it and it has low mileage on it.) Their shop is very clean and the mechanics are professional and friendly. Derrick was great to meet after reading so much about him in previous reviews. They have music playing in the three bay work area which is great, it keeps everyone in good spirits while working on your vehicle. Pricing was very reasonable and straightforward (and no games that are played like from my area in NYC where there is a cash vs credit price where merchants charge you 2-5% extra if you pay by credit card.) I made an appointment for my service on their website and highly recommend you do as well as opposed to walk-in service as they are very busy and then calling them to confirm that for your requested service that you can wait rather than drop off (BUT that depends on where you live and of course what you need done, I'm in NYC so I can't drop it off and leave and comeback when done, I need to wait; if I needed time consuming work / parts like the lower block changed on my J35Y6 engine due to the connecting rod recall, I'd need to leave it there and come back when done days later of course, but for fluid changes like oil/atf/differential/transfer case/break/coolant, I would wait.) For my service, they got to my vehicle quickly and the service was perfect and took the exact amount of time to do it right. I'll be coming back for service for both of my vehicles going forward. I'm coming from NYC and getting there is very convenient especially if you take the I95 to 280W. I have nothing but praise for Derrick and his team!

On October 17, 2025, I paid to this mechanic 609.70 plus 150 in advance and 50 more that he charme…read moreI don't know why. My Wife car was at parking lot at aviation plaza and for ignorant trying to get a fast fix i contact this person, right away he charge me 150.00 and 609.70 next day, he sent a mechanic with a little van; this person doesn't even have a car scanner diagnostic tool the car was having problem and do no start, he started to try many things and he finished putting down the gas tank and replaced the gas pump but the car still w/o start; then the guy took 2 or 3 hours i can't remember to get a fuse and the end the motor started 2 days after that the check engine light come out to the panel, I bought a car scanner diagnostic tool and find put it was P0451, so simple. so, by been lazy i never bring my car to his mechanic (CAMANO SERVICES ) in New point Road, Elizabet, now i'm dropping my car on CAMANO and I will let you know what really happen with my wife car. But i recommended never, never, never bring a car to this guy or company. One more thing I know my English is regular to bad but the mechanic that he sent doesn't speak English at all and I barely understand the guy because he speak portuguese and the Spanish (language that i speak is so close to the portuguese language).

From the owner: With a personalized approach and state-of-the-art equipment, we ensure accurate diagnostics and…read moreeffective solutions to keep your vehicle running smoothly. Whether it’s routine maintenance or emergency repairs, you can trust our expertise to deliver high-quality results. Fast and reliable. We will provide you a safe and guaranteed diagnostic and service to your vehicle. We will offer the best certified technician for each of your need as of Brakes, tune-up, oil change and computer diagnostic. More than 15 years on the automotive business. Reliable and trustworthy. We will provide a clean and quick service on your vehicle at your job site, house or company. We are a team of highly skilled professionals committed to providing excellent, fast and convenient on-site mechanical services.

Always making sure what you need and getting you Back on the road as soon as he can. It's good to…read morefind a mechanic who is honest and reliable.

We have taken three cars to Gray's over the past few years, and for every repair Gray's did a great…read morejob, always charged considerably less than the "name brand" mechanics, and was honest with what had to be fixed. Highly recommend Gray's Auto Repair.

horrible place please stay away very rude staff especially the owner very arrogant and…read moredisrespectful. vey bad prices and the work is even worse I was told I needed a part replaced which was not tru do not waste your time at this location plenty of other shops around the corner on main street

Pretty sure these guys broke my radiator while doing another job, then charged me for a new one…read moreplus labor when my can overheated the day I drove it off their lot. Juan talks a LOT about how "honest" they are, but they got me for an extra $500. The radiator was fine the day I drove in - never had a problem. The day I left a hose popped off and spewed antifreeze all over the place, revealing where the hose connector had been broken. Way to go, New Jersey.

Good people there. We liked discussing the needed work with them. After a "collision" with a strong…read moregate in a parking garage we needed a new front bumper cover, which on this car is practically the whole front, and anew side mirror. It takes time to get the parts, but they did a very good job putting everything together and the car looked great. Also: the in-town location puts it in walking distance for many people.

While it is very convenient to leave your car for maintenance and then travel to work via NJ…read moreTransit, it is costly. Oil change, tire rotation, and cabin air filter, cost twice the price I paid for the same service at the dealer. Also, though asked to call if service other than the requested oil change and tire rotation was needed, no call was made and addition maintenance was performed.

Had my timing belt done at Kars 2 years ago, and it broke within 2 years, took it back to Kars told…read moreJimmy a banging noise is coming from the side of the timing belt, Jimmy check it, he said it was a rod that's broke, and I needed another engine. I told him it sound like my timing belt, he insisted it wasn't. He said it should last another 6 months or even a year. 2 weeks later going to work, yelp, it broke, my belt. Stuck on the Parkway. So NJ Parkway tow truck charge me $337.75 to get towed to Honda. I thought Honda was going to say, I needed another engine like Jimmy from Kars said I did. Nope they said it was a failed timing belt. I forgot to say I asked Jimmy should I take it to Honda, he said for what, they can't do anything either but put another engine in it. Why would he lie to me, after being a great customer too? Now I had to pay for another timing belt, oil pump cause it ruined it somehow.$ 1,586.98 later, still mad.

My Volkswagen was misfiring and multiple mechanics could not find the issue including the official…read moreLyndhurst Volkswagon service center. I was almost ready to give up and I tried Kars Automotive and they found the issue and resolved it on my first visit for a fraction of what I spent at the other places. I have learned my lesson and will only be bringing my car back here in the future for any maintenance or work that is needed. What a delight to have a mechanic that listens to you and resolves the issue and does not find other ways to get more money from you. Ten out of ten.

Been here twice to get a tire replaced. They are efficient as well friendly, kind and attentive.read more

I am very surprised and impressed at the level of service at M and R. You can't tell from the…read moreoutside, but this place is legit. Al and his team are caring and quick. Great service! I needed two tires for my BMW, and they were able to get a hold of them within hours and call me to get them changed out. I had to call a lot of other major tire shops and no one had the pirellis in stock. I highly recommend M and R. Would come back again for sure

Pretty sure this is the first time I've ever reviewed a gas station, but my most recent experience…read morehere compels me. The typical service station attendant either greets you with a grunt (if at all) or makes you feel like you've just inconvenienced him by forcing him to put his phone down (heaven forbid!) for a minute in order to open the fuel tank and punch the right buttons on the pump. Not here. There's a cat who works at this Sunoco. He's got long gray hair and Navy-style tattoos on his arms. I'm guessing from the other reviews that his name is Joe. This guy is the Bruce Springsteen/James Brown of gas station attendants. In an era of decreasing professionalization, he BRINGS IT - 100 percent of the time. I pulled in this morning and he greeted me with an ebullient, "Hey, brother! How ya doin'? What can I get for ya?" I said, "Can I get it filled regular, please?", and he responded with a, "No problem!" Then he took my card, went over to the pump, and launched into a very convincing cover of The Fortunes' "Here Comes That Rainy Day Feeling Again" - a song that I always turn off when I hear it on the radio but that somehow sounded fresh and groovy coming from his pipes. This is a man who truly enjoys his work and thrives on brightening up his customers' days. As soon as I was filled up, he closed the cap, printed out my receipt, brought it over to me, and with a big smile said, "You have yourself a great day now." This is how every professional - whether at the bank, the post office, the electrician, etc. - should treat his or her customers. If you're anywhere in the West Orange/Montclair/Livingston area and you need gas, do yourself a favor and drive the extra distance to fill up here.

Essex Green Sunoco provided great service, and the staff was friendly, efficient, and helpful. The…read morestation was clean, easy to access, and the transaction was quick and hassle-free. My only complaint is the price of the gas. Filling up 11 gallons here cost me about $20 more than it would have back home in Goose Creek, South Carolina. While I understand gas prices can vary by location, the difference was definitely noticeable. Overall, the customer service was excellent, but be prepared for higher fuel prices if you're traveling through the area. 5/5 Service with a smile 5/5 Proximity to hotel 5/5 Cleanliness 3/5 Prices

We had a great experience with Dave. We wanted to get our Subaru looked at for a variety of minor…read moreissues and strange noises. In the process he discovered that our rear brakes were completely rusted up . He gave us an itemized list of all the work and parts, explained everything, and let us decide what we wanted to get done. We wound up going for everything as recommended by him. Best of all, the work was pretty quick! Great shop, very trustworthy.

Been here several times, owner is courteous, knowledgeable and prompt in communications. Price is…read morestraight forward and upfront. Exactly the local business people should support.

Love this place! Honest service, kind owners, reliable, timely, fair pricing... what more do you…read morewant?

The guys were all super kind and efficient! Granted, I only needed my turn signal bulb replaced,…read morebut I was in and out in less than 45 minutes even with their full lot of cars. As a college student from out-of-state who has had a lot of issues with her car, this was the most seamless repair experience I've had. The waiting area is very nice and they 2 cute and sweet cats to keep you company :)