First of all, I've been driving since Im 18 years old, Im 38 now so I had my fare share of agencies to deal with, but I can tell you Alpha Direct Agency has the most incredible agents I have ever encounter. They're ALL so knowledgeable...but there is one in particular I would like to point out, her name is Andrea Barrios, she is amazing..The service is outstanding, she has gone out of her way in so many to help me out is ridicules. Her level of knowledge about the business is remarkable. Professional in every level. So if you want service done the old fashion way, with real people that puts the costumers needs first in every call, this is your agency...go ahead and give Andrea a call...you wont be disappointed!!! J. Vizcaino read more

This is the happiest review I will ever do !!! ANDREA is the best person I've ever met . She provides customer service she is caring and she genuinely strides to do her best . I wish she was my family. She is insatiable and kind . I've never dealt with someone that's listen to me and met all my demands (I'm very bossy ) . I couldn't get insurance with any company due to my driving record .I have a fatal car accident . She was still able to get me a fantastic rate . Even with the terrible record .. If you are looking for the best rate . The best customer service look no further ALPHA direct is number one !!! THANK YOU AGAIN ANDREA !!! read more

The Alpha Direct Agency has been the only agency to understand our business needs, and address them quickly. We found them after having issues with our original agent - where the lack of their attention cost us business, and pushed back deal closings. Since switching over to Alpha, we have never had a problem or lack of faith in our insurance, or that our needs would be met in a timely, professional and efficient manor. I'd recommend working with Alpha to anyone who wants to rest assured that they will be taken care of. read more

I have to say if you have not dealt with Emmanuel and his team, you are missing out. Alpha Direct is straight up service driven...quality service that is. They work to meet your needs, they're so generous about it they may recommend you to a better company of they can't meet your needs. They stick to what you say, so you can expect them to be on the job. Again...I go to Emmanuel even for things outside of insurance, because he and his team are reliable and true to their word. If you don't know now you do. read more

We (BHANINFO Inc.) work with Alpha Direct for the Corporate Insurance. They are extremely helpful and always have a quick turn around. Emmanuel and his staff are very professional. Yinette is the agent who's assisted us recently and she is always friendly and approachable. The turnaround time for getting a request accomplished is impeccable. As any business it shows great training and customer service values. Thank you for always valuing your customers. read more

Emmanuel help me a with a Workers' Comp bill of over $30k. Happy to say my fine was reduced and a payment plan is in place. He was also knowledgeable in creating an umbrella policy for all of my nonprofit insurance needs. We are very happy with his professionalism and the time he has taken to meet with us face-to-face and explain all the necessary areas of coverage needed. I would definitely recommend him for nonprofit commercial needs. read more

Emmanuel and his staff have been handling all of my family's needs for more than 6 years. He and his staff always make us feel like family! This is the only agency that I have been able to contact during off hours and get a live person with the answer that I need! I have recommended him and his team to various family members and friends! We would be lost without him!! read more

Emmanuel and his staff are so nice. They are very knowledgeable, pleasant and polite. They give good advice. Quick responses. It is hard to find an agency that really knows the product and are polite at the same time. Emmanuel is very hands on and cares about his clients. I would definitely send people to their agency!!! Kudos to the agency read more

great service, very friendly and knowledgeable staff. as a new customer first impression is always what makes or break the deal, and from the start i was blown away by the attention of the staff. Yinette help me get the right policy and answered every question i had with specific detail. im glad i picked them to handle my insurance needs. read more

I turned to my auto insurance broker when I realized that as a long-time policy holder my insurance rates were far more than for any new customer. Ms. Andrea Barrios was very helpful with her expertise and speedy research, finding me a new policy for substantially less cost. I highly recommend Alpha Direct Agency! read more

Working with Emmanuel and Yinette has been absolutely amazing! As an event planner, I'm regularly in need of event liability insurance for clients and vendors. Alpha Direct always makes the process painless with their competitively priced quotes and nearly instant processing. I highly recommend them! read more

I have done business with this insurance Agency for more than 6 years and they continue to exceed my expectations. Insurance agents who know car insurance, life and Business insurance are hard to find. Alpha direct agency are the experts you need on your side to give you peace of mind. read more

This was the most professional insurance office I have been in. Everyone is super friendly, happy to help and knowledgeable about what they are doing. It's so refreshing to know I am being taken care of by a team that truly cares! Thanks Emmanuel for inviting me into your office! read more

Emmanuel and his team have been my Nationwide Agency of choice since 2008. They are focused on keeping their customers happy and they are also very knowledgable. They are número uno in the city in my book. I have sent them many referrals who are happy with them too. read more

I would recomment without a doubt Alpha Direct Agency for your insurance needs! Emmanuel and his staff are truly great, well trained proffessionals. They have helped me even at times when the office is closed. They are reliable and trustworthy. Thank you! read more

Great customer service! Andrea Barrios cut my insurance rate in half! She is awesome. I cannot express how great this agency is. They have been helping me with my insurance needs for the past 5 years and I wont think of going anywhere else. read more

I had the pleasure of being helped by Andrea after multiple referrals. This young lady was exceptionally professional, had great charisma and got me a great quote!! She is why I will continue to do business with Alpha Direct Agency. read more

I have been trusting Alpha Direct for my insurance issues for over 3 years now and they keep proving to be reliable and trustworthy. Emmanuel Osuya and his team are always ready to take care of business. I highly recommend them! read more

I had the pleasure to be serviced by Ms. Andrea Barrios and I must say she is the best!! excellent service and a even more better Quote! Completely satisfied. read more