Red Hill nearly killed my cat…read more The "care" at this facility sent my loved 13 year old cat to the V.R.C.C. Emergency Hospital, starving, malnourished, dehydrated, and hanging on by a thread. Here are the facts: - Red Hill never read my cats previous medical records. - They repeatedly dismissed our urgency to diagnose and treat our cat. - They took an entire month to run basic tests (I.e. bloodwork, fecal analysis, etc.) - They placed him on a strict diet for 8 weeks which HE WAS NOT EATING and ignored his severe weight loss. (He has always been healthy at around 10-11 lbs and was 7.95 when we got to the V.R.C.C. in Englewood.) And finally, - They claimed that "the lack of doing anything to help our cat is not negligence." I would recommend to anyone considering this facility or currently being seen at this facility, to run as fast and far away as humanly possible. This place is a disgrace to veterinary care, and it is astonishing that they are still allowed to practice medicine of any kind. 1 star was an obligation as a review cannot be posted without a rating. I also want to add that I have nothing to gain personally from posting this review. My only goal is to share our terrifying experience, so hopefully nobody else EVER has to endure what we did.

I appreciate the kindness, gentleness and care I received for little guy Ollie James. They listened…read moreand he liked everyone. That's very important to me because you always want your pets to feel safe.

My first visit to the business. I just got a new puppy and wanted him checked out. Bonnie the vet…read morewas incredible! The way that she handled my puppy and the information that she gave me was very valuable. I definitely recommend this place. Gary J.

Don't bother. Convenient location is only reason people return. Previously only would go to get my…read moredog's nails trimmed since she's skittish (aka panics), after they failed to inform me about options for treatment with my previous dog's heart murmur. Turns out she was beyond repair when the Willits Vet Hospital offered switching up meds, further cost-effective tests, etc. Carbondale only offered a $600 procedure before would adjust meds or to allow my dog to pass on. Unfortunately, that's what happened. Agree with other reviews that practice is limited in expertise and is lacking in professionalism. Now, Carbondale is charging an additional office fee for all visits. I wasn't notified prior the $11.80 nail trim is now 3x because of an automatic 30-min visit charge (took 15 mins to pay over the phone, drop off and pick up the dog, and that's being generous). One thing to admit mistake because it's a new policy and didn't mention when booking, but they wouldn't refund when I asked. INSTEAD: Willits Vet Hospital is helpful and straightforward. Birth Tree Animal Hospital in GS uses natural options and is great with pets.

I took my 13 year-old dog there for a check up, shots, and a nail trim. I have never experienced my…read moredog so calm before during and after his procedures. The staff was efficient and kind. The setting is very comfortable and relaxed.

Truman wasn't the only one cared for on our recent visit. Dr. Sam and his staff…read morewere beyond kind and thorough as they explained his condition and treatment plan- I too received TLC ! Being a pet owner is a huge responsibility and finding a caring, knowledgable, and accommodating vet clinic is part of that responsibility. I'm glad Truman and I are in such capable and caring hands. Susan A.

Jacky is an amazing pet sitter! She worked with me through the whole process and insisted on coming…read moreand meeting me and my cats before I left on vacation- which was great. I've never seen my cats more friendly or calm. Jacky has a great energy with pets, but also has know how on animal behavior. She came everyday as she said she would and spent some time with my cats. She sent me updates everyday, and included pictures when I asked :) she really went above and beyond and my cats were well cared for! All services were provided exactly as requested and outlined. I would highly recommend the peaceful pet and I will be using her services again next time we go out of town!

Jacky is an true animal whisperer. She had our two cats and dog wrapped around her little finger…read morewithin a few minutes of their first meeting. Not only does she have a wonderful way with animals, she is absolutely dependable and a great communicator. She lets us know when she's been to the house and how the pets are doing. She often texts photos, which is just great and very reassuring. I highly recommend her!

They have taken care of my two dogs since they were puppies. Seven years of incredible service and…read moretrue care of my dogs. I wouldn't trust anyone else to care for them daily or for longer overnights. Lexus and her team are A++++++++

Great place and staff! They typically want to meet the dog first, and they need up to date medical…read morerecords. I'm not sure if it's for first time visitors, but they sent us pics on how the dog was doing too

PET EUTHANASIA SERVICES…read more Several weeks ago we were faced with the terrible need to put my dog and best friend to sleep due to illness. After a long conversation with our regular vet we decided to do what was needed where Mac was most comfortable and relaxed in his home of over 13 years. He recommended a call to to CodaPet where relevant info was taken by a very professional and respectful front office person in Denver and told us we would receive a call back from the vet who would be performing the needed services. Shortly after we received a call from Dr. Alicia and we talked in the most sensitive way about our concerns and needs for our family member. The next day she came to our home at exactly the appointed time and we reviewed the plan and what we wanted. Her empathy for us was extraordinary while she did what was needed. Since the event she has communicated thoughts and feelings to us in writing following the whole experience. I don't wish anyone to have to go through this kind of experience but the services we received were more than we ever expected for our dog and his family. The process was professionally done from beginning to end with incredible empathy for all concerned. In fact we expressed our gratitude to Dr. Alecia for her gift to Mac and us. We as a family highly recommend CodaPet and their team of professionals.

When you are in an impossible situation. Making the obvious but impossible choice to say goodbye to…read moreyour baby, Dr. Alicia Nolfi is an angel. Compassionate, understanding, non persuasive or pushy on the obvious decision that needs to be made. Dr. Alicia Nolfi Is the most compassionate, caring, and thorough veterinarian during the most difficult time... saying goodbye to your fur baby. She was patient, kind, understanding, thorough in explanation of the process when nothing makes sense. She is an angel, she is a gift. Thank you Dr. Alicia Nolfi for getting us in contact with someone to provide o2 to keep our sweet Rowdy comfortable until you could come to help. Thank you most of all for transitioning our (saying that out of love) our beloved stubborn and resilient Rowdy (shih tzu) peacefully to the other side. We truly are grateful for you! Dr. Nolfi you are an angel, thank you for your grace and compassion. Much love the Davis Family!

Our regular boarding kennel was booked out. We found Cozy Little Kennel (CLK) on a Google search…read moreand booked a stay for our dog, Loki. We were a little concerned as this was a type of "Cold Call" and weren't sure what to expect. But after we arrived it was clear that CLK was represented accurately in its website and we felt great about leaving Loke at CLK. The outdoor play environment was perfect for Loki as he is a very active and athletic pooch. He obviously had friends and there was nearby human supervision and interaction. The indoor kennel area was clean and organized with heated floors for comfort. Loki seemed very happy when we found him upon our return. CLK may just be our "Go-To" boarding kennel for our future needs.

The Best!!! This is every dogs heaven in earth playground. Beautiful property with tons of room…read morefor the dogs to exercise and play. Very clean kennel facilities. I never thought I would leave Samson at a kennel until I found Cozy Little Kennel. Cassie treats us like family and she is a pro! Top notch service and care. Thanks Cassie!

I did not end up using RMP because we decided to do an intensive board and train boot camp at last…read moreminute, but after several hours of research and calls with kennels throughout Summit County and Denver, and multiple calls with RMP, we would absolutely use RMP for boarding, especially challenging dogs. They seem to possess the expertise and experience, and most importantly, love, to manage difficult dogs who dont play well with others, dog and human. I know its odd to write a review without actually using RPM's facility, but i was so impressed with the time they took to educate me on their approach to dealing with difficult dogs and how devoted they are to caring for your dog like it was there own.

Not a day goes by that I don't regret bringing my dog here for boarding. I checked my dog Nirvana…read morein for boarding on February 6, 2023 in good health with no prior injuries. In the morning of February 7, 2023 I received text messages and photos of Nirvana from the manager Stacy that mentioned nothing of this injury. She said that Nirvana was doing just great via text. (see photos below) However, my dog looked very uncomfortable and now knowing that she had a torn ligament, it seems like she was not being properly cared for as the photos so her sitting in an office chair, meaning that they were having her crawl in and out of the chair while she was injured, and also putting her in a situation where she could've further injured herself. On February 8, 2023 I received a phone call from the manager Stacey, stating that Nirvana had suffered a minor sprain while boarding, and had developed a limp. Allegedly Nirvana was examined by a veterinarian Dr.Sarah Love who is their "resident" Vet (owner's wife). They advised me that the "minor injury" would heal naturally within a few weeks, and that no further care or diagnostics was deemed to be needed by Dr. Love. Nirvana's medical records prove she never had a limp/injury before this incident. Because of the dishonesty and lack of transparency about the injury in boarding, my dog did not get the proper medical care she needed in an appropriate amount of time. A few months passed and she continued to not heal, and seemed to be in pain. In autumn of 2023 I took her in for an examination from a vet in our local community of Santa Monica, CA. The staff was immediately very concerned and asking for medical records from the initial examination. I explained that no medical records were ever provided and despite making multiple phone calls to contact Rocky Mountain Pet Resort or Dr. Sarah love for medical records of the alleged exam that took place, they have refused to cooperate or provide any records. After receiving radiology in October 2023, and proper care here in California, my dog was diagnosed with a permanent ligament injury. She has been prescribed medication that she permanently hast to take that she never had to take before prior to this injury. The veterinarian made it very clear that if the injury had been properly disclosed at the time, and had been properly examined by a medical professional, that there was more that could have been done when the initial injury took place. Unfortunately, because Rocky Mountain pet resort intentionally deceived me regarding the severity of her injury neglected to provide Nirvana proper care in a timely manner in response to the injury. The injury has now become a chronic permanent injury that does not have any options as far as further surgeries or treatment. Rocky Mountain Pet Resort has been so difficult regarding the situation that they have even asked me to no longer contact them, yet they were never able to professionally respond to the situation either. They have refused any refunds for her care, and I have accumulated many medical bills for my dog since bringing her to this facility. The worst part is that my dog lives in chronic pain on a daily basis, and she is in so much pain that she does not even want to go down the stairs to use the restroom. She used to be able to enjoy her quality of life after being rescued by me and we used to be able to go on long walks around the Los Angeles Marina now she is barely able to complete a quarter mile walk around our neighborhood. She constantly is licking the injury and also this creates other concerns like she could cause an infection because she licks her self to the point where there is a open wound out of pain. Now she also has to wear an E collar often, and that is not very comfortable for her. Her life was never like this until she boarded at Rocky Mountain Pet Resort. I took ample time to disclose Nirvana's special needs due to her situation as a rescue dog. Stacey assured me that Rocky Mountain Pet Resort had the capacity to work with her as a rescue dog and handle her special accommodations that we had discussed. This injury could've been easily prevented had the boarding facility followed the appropriate care for my dog. Prior to boarding Nirvana I took the time to disclose her special needs, and it was discussed that she was from Los Angeles an unfamiliar with snow. It was also disclosed that she cannot really be around other dogs. During this conversation Stacey was provided very detailed directions to not walk her without a leash on and keep her away from other dogs. And if needed to minimize walks, and to not take her on the snow. They ignored all special care instructions & fed her food that could have triggered intestinal bleeding!

Beacon loves it there and so do we! Great staff who is always so friendly. Anytime we say "school"…read morebeacon goes crazy! So lucky to have barnyard so close by

I brought my dog for daycare and due to the lack of care and supervision - he injured himself on a…read morekennel - was bleeding and I got BS excuses. Don't trust your dog with this business!!