Our regular boarding kennel was booked out. We found Cozy Little Kennel (CLK) on a Google search…read moreand booked a stay for our dog, Loki. We were a little concerned as this was a type of "Cold Call" and weren't sure what to expect. But after we arrived it was clear that CLK was represented accurately in its website and we felt great about leaving Loke at CLK. The outdoor play environment was perfect for Loki as he is a very active and athletic pooch. He obviously had friends and there was nearby human supervision and interaction. The indoor kennel area was clean and organized with heated floors for comfort. Loki seemed very happy when we found him upon our return. CLK may just be our "Go-To" boarding kennel for our future needs.

The Best!!! This is every dogs heaven in earth playground. Beautiful property with tons of room…read morefor the dogs to exercise and play. Very clean kennel facilities. I never thought I would leave Samson at a kennel until I found Cozy Little Kennel. Cassie treats us like family and she is a pro! Top notch service and care. Thanks Cassie!

My mother went in to pick up a prescription and upon arrival was not greeted and ignored. She was…read moretold to wait three different times and ended up waiting a total of 40 minutes. When they finally became available to help her, she was charged twice. She came back in for a refund and was told it was probably her fault, that she must of swiped twice. Staff were very unprofessional and rude. Mi madre entró a recoger una receta y al llegar no fue recibida y ignorada. Le dijeron que esperara tres veces diferentes y terminó esperando un total de 40 minutos. Cuando finalmente estuvieron disponibles para ayudarla, le cobraron dos veces. Regresó para pedir un reembolso y le dijeron que probablemente era culpa suya, que ella la debía deslizado dos veces. El personal era muy poco profesional y grosero.

What an absolutely wonderful experience! My little Doggo and I were in a very terrible car accident…read moreon Vail Pass and I needed to get her into the vet to make sure that she was going to be safe enough physically and mentally to fly home. They took us in with 45 minutes notice to make sure that she checked out and got her the appropriate sedatives in order for us to get home on a plane after all of the trauma we had been through. They were so nice and welcoming and the staff was absolutely as sweet as pie. As we said our goodbyes I said to them thank you and I hope I never have to see you again. But if I lived in the area they would be my first choice for veterinary services! Update! They called me a few days after they saw us- just to check in. How sweet!!!!? Love them.

I can't say enough about Jenny and her service! I was driving through Colorado and had to place my…read moredog for a few hours so I could visit some cool places in Glenwood Springs. Jenny made this all possible. She was easy to communicate, very friendly and took such good care of my dog, including photos and text through the sitting.if you ever drive through Glenwood Springs, I need some help or want somebody trusting watching your pet dont hesitate to call Jenny!!

Jenny was incredible. I was connected with her from a friend when I needed last minute care for my…read moreolder dog while we were out of town. Jenny quickly organised a meet and greet before we left to insure comfort and a clear understanding of my dogs needs. The entire session gave me much peace knowing my best friend would be in capable hands. While away, I received updates and pictures- assurance my dog was not only well, but THRIVING! Jenny is professional, knowledgeable, detail oriented and compassionate. Highly recommended for your furry friends.

I did not end up using RMP because we decided to do an intensive board and train boot camp at last…read moreminute, but after several hours of research and calls with kennels throughout Summit County and Denver, and multiple calls with RMP, we would absolutely use RMP for boarding, especially challenging dogs. They seem to possess the expertise and experience, and most importantly, love, to manage difficult dogs who dont play well with others, dog and human. I know its odd to write a review without actually using RPM's facility, but i was so impressed with the time they took to educate me on their approach to dealing with difficult dogs and how devoted they are to caring for your dog like it was there own.

Not a day goes by that I don't regret bringing my dog here for boarding. I checked my dog Nirvana…read morein for boarding on February 6, 2023 in good health with no prior injuries. In the morning of February 7, 2023 I received text messages and photos of Nirvana from the manager Stacy that mentioned nothing of this injury. She said that Nirvana was doing just great via text. (see photos below) However, my dog looked very uncomfortable and now knowing that she had a torn ligament, it seems like she was not being properly cared for as the photos so her sitting in an office chair, meaning that they were having her crawl in and out of the chair while she was injured, and also putting her in a situation where she could've further injured herself. On February 8, 2023 I received a phone call from the manager Stacey, stating that Nirvana had suffered a minor sprain while boarding, and had developed a limp. Allegedly Nirvana was examined by a veterinarian Dr.Sarah Love who is their "resident" Vet (owner's wife). They advised me that the "minor injury" would heal naturally within a few weeks, and that no further care or diagnostics was deemed to be needed by Dr. Love. Nirvana's medical records prove she never had a limp/injury before this incident. Because of the dishonesty and lack of transparency about the injury in boarding, my dog did not get the proper medical care she needed in an appropriate amount of time. A few months passed and she continued to not heal, and seemed to be in pain. In autumn of 2023 I took her in for an examination from a vet in our local community of Santa Monica, CA. The staff was immediately very concerned and asking for medical records from the initial examination. I explained that no medical records were ever provided and despite making multiple phone calls to contact Rocky Mountain Pet Resort or Dr. Sarah love for medical records of the alleged exam that took place, they have refused to cooperate or provide any records. After receiving radiology in October 2023, and proper care here in California, my dog was diagnosed with a permanent ligament injury. She has been prescribed medication that she permanently hast to take that she never had to take before prior to this injury. The veterinarian made it very clear that if the injury had been properly disclosed at the time, and had been properly examined by a medical professional, that there was more that could have been done when the initial injury took place. Unfortunately, because Rocky Mountain pet resort intentionally deceived me regarding the severity of her injury neglected to provide Nirvana proper care in a timely manner in response to the injury. The injury has now become a chronic permanent injury that does not have any options as far as further surgeries or treatment. Rocky Mountain Pet Resort has been so difficult regarding the situation that they have even asked me to no longer contact them, yet they were never able to professionally respond to the situation either. They have refused any refunds for her care, and I have accumulated many medical bills for my dog since bringing her to this facility. The worst part is that my dog lives in chronic pain on a daily basis, and she is in so much pain that she does not even want to go down the stairs to use the restroom. She used to be able to enjoy her quality of life after being rescued by me and we used to be able to go on long walks around the Los Angeles Marina now she is barely able to complete a quarter mile walk around our neighborhood. She constantly is licking the injury and also this creates other concerns like she could cause an infection because she licks her self to the point where there is a open wound out of pain. Now she also has to wear an E collar often, and that is not very comfortable for her. Her life was never like this until she boarded at Rocky Mountain Pet Resort. I took ample time to disclose Nirvana's special needs due to her situation as a rescue dog. Stacey assured me that Rocky Mountain Pet Resort had the capacity to work with her as a rescue dog and handle her special accommodations that we had discussed. This injury could've been easily prevented had the boarding facility followed the appropriate care for my dog. Prior to boarding Nirvana I took the time to disclose her special needs, and it was discussed that she was from Los Angeles an unfamiliar with snow. It was also disclosed that she cannot really be around other dogs. During this conversation Stacey was provided very detailed directions to not walk her without a leash on and keep her away from other dogs. And if needed to minimize walks, and to not take her on the snow. They ignored all special care instructions & fed her food that could have triggered intestinal bleeding!

They have taken care of my two dogs since they were puppies. Seven years of incredible service and…read moretrue care of my dogs. I wouldn't trust anyone else to care for them daily or for longer overnights. Lexus and her team are A++++++++

Great place and staff! They typically want to meet the dog first, and they need up to date medical…read morerecords. I'm not sure if it's for first time visitors, but they sent us pics on how the dog was doing too

Awesome place for all dog (cats too) supplies and grooming needs. Hard to find dog food, this…read moreplace will most likely have it, or can get it for you. Owner is super nice person, and truly cares about 4 legged friends. Dog wash is great too. I have GSD, and washing him is "full plate", but owner was able to accommodate and get it done. 100% recommend this place.

Fantastic! Dawn is friendly, helpful and a great groomer. Our 12 year old seemed to love Dawn…read morealmost immediately and was resting comfortably at the back door when I came to pick her up...no cage!. Thank you Dawn, see you again soon.

I took my 13 year-old dog there for a check up, shots, and a nail trim. I have never experienced my…read moredog so calm before during and after his procedures. The staff was efficient and kind. The setting is very comfortable and relaxed.

Truman wasn't the only one cared for on our recent visit. Dr. Sam and his staff…read morewere beyond kind and thorough as they explained his condition and treatment plan- I too received TLC ! Being a pet owner is a huge responsibility and finding a caring, knowledgable, and accommodating vet clinic is part of that responsibility. I'm glad Truman and I are in such capable and caring hands. Susan A.

They board dogs here, and from 7am-7pm the employees just let the dogs incessantly bark. To combat…read morethe barking; they spray the dogs with water, but most of the time the employees are too busy on their phones or vaping to pay attention to the dogs. It's just honestly really sad to see, and makes me nervous about boarding my dogs at any veterinarian office.

Pricey experience. With little common sense approach suggestions for those less fortunate therefore…read moreunable to jump into a $300+ invoice.

Gash on my dog's head!…read more Back story: We gave our 2yr 4mo old male pup a calming melatonin chew (that lasts for 12 hours) in his breakfast at 8am in preparation for his grooming at noon that day (1/13/21). This was his first and last time at this particular groomer. No one at VVPG were wearing masks when my husband dropped off our dog but that's besides the point. 3-4 hours later he was shaking and seemed terrified when my husband picked him up. The photos of the breed that I texted to the owner were completely disregarded or acknowledged even when she encouraged us sending them. She trimmed his head and paws. His torso and neck were not trimmed at all. His butt area was clipped so short he's been dragging his butt on the carpet because he's so uncomfortable. Worst cut ever? Yes. She clipped his face like a poodle and he's not a poodle. Right before bed that night we noticed a bump on his head, and it was discolored against his white/apricot hair. He had a bloody scab!! The following morning and afternoon I called and texted her that I was looking for an explanation regarding the bloody gash on my dog's head. She will not call or text me back. She hangs up on my call and immediately texts me, "please text me," and never responds. I can only imagine how stressful it is being a groomer but she shouldn't be in business! He's had nicks here and there from past grooms which is expected but this is significantly different. The attached photo was from the following day.

Good service, good price for the Vail valley area. Nice interaction. We will bring our dog back…read morehere for his next haircut. Thanks!