1. Alpine Dental Center

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Rochester, MI

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Alpine Dental Center

5.0 (1 review)
Closed • 9:00 am - 1:00 pm

Services - Alpine Dental Center

Cavity treatment

Dental exams

Tooth filling replacement or repair

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3 years ago

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University Dental Associates

University Dental Associates

4.3(19 reviews)
0.5 mi

Original Review Reposted After Unfulfilled Refund Agreement and untruthful…read more I originally posted a review of this experience on March 18. I had agreed with the dentist to remove the review in exchange for a refund. Since I never received the promised refund, I am now reposting the review. Here it is: I am deeply disappointed with my recent experience at this dental office. I scheduled a tooth extraction after being told over the phone that my out-of-pocket cost would be $90 with insurance. Instead, I left with a $910 bill. The lack of financial transparency was extremely concerning. I was initially told that a bone graft would cost around $600, but during the procedure, that amount suddenly increased to $850--and I was required to pay immediately. What made the situation worse was the pressure I felt while still in the chair. The dentist pushed me to make an immediate decision between an implant or a bridge--both significant medical and financial choices that require time and proper explanation. I was also told that a bone graft was necessary right after the extraction, even though a bridge typically does not require one. When I questioned why these options and costs were not clearly explained beforehand, I was dismissively told, "We told you so," referring to information that had never been clearly communicated to me. At no point were the cost differences properly outlined. I also want to note that I never had any issues with the previous owner during my care, which makes this experience even more disappointing. At this point, I expect I may hear more explanations or even an apology, but that alone does not address the core issue of transparency and patient communication. Overall, I felt rushed, dismissed, and treated like just another number. Patients should never feel pressured into making major, permanent decisions on the spot. I would not recommend this office to anyone who values clear communication, transparency, and professional patient care.

We've been patients here for about 5 years, 2 adults and 2 teenagers. At this point all of us have…read morehad "something" done over that time whether it was a tooth pulled, cavity filled, whitening kits or cleanings. I can't express enough how lucky I feel to have found this practice. 3 years ago my daughter had a tooth pulled with "zero pain". Last month I had my first cavity filled in 20 years. Wow, Dr Walby and his assistant whipped through that thing so quickly and seamlessly I wish I could have videoed it. Zero pain or discomfort. All done in about 20 minutes. I was waiting for there to be pain once my numbness wore off, but nope. In the past, I've had to go back to other dentists for them to correct the bite, but he did it perfectly right out of the gate. We're all impressed.

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University Dental Associates
University Dental Associates
University Dental Associates

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Alpine Dental Center - cosmeticdentists - Updated July 2026

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