Could not be happier to have seen Dr Pokorny. He and his staff are super professional, have great…read morepatient care, and a really efficient office. If you are looking for an oral surgeon, he should be your first choice. He is patient, kind and experienced. You have many choices for sedation, numbing and comfort - he is quite gentle and explained everything before hand. I am very happy with the results and the procedure. Would send anyone in my family to see him and his staff.

Dr Pokorny is efficient, but expensive. A couple years ago my son had his wisdom teeth out and our…read morecopay was half of what it is today for my daughter. When asking his staff to explain the price increase they gave the explanation that my daughter's teeth were more impacted than my son's despite the surgical time being the same. Also, I was charged $450 for sedation that the oral surgeon monitors. Not sure why if the oral surgeon is getting paid for the surgery that I need to be charged separately for the sedation to the tune of $450. No additional people are needed to monitor yet an additional charge incurred. Double dipping for sure. I asked for an itemized receipt so I can compare with other oral surgeons in the area. Although we have insurance, if the total cost of the procedure increases then so does the copay. We all should be asking the prices as currently the insurance company is driving the market not the consumer.

I was referred to RHOS by my new dentist Mark Stabley (great dentist). I met with Dr. Pokorny to…read morereview having an impacted wisdom tooth and molar removed. Dr. Pokorny was very professional and informative about the procedure. The day of the surgery, the staff was very welcoming and professional. Dr. Pokorny came into the room and again reviewed the work that would be done. He had to draw some blood to pack the surgical site. His blood draw was better than most of the phlebotomists I have seen. Dr. Pokorny offered me the option to be under sedation, which I chose. Shortly after the blood draw, I was out. The surgery was done quickly. I went home and have had a quick recovery. Their office has prepared post-op instructions that are very detailed and informative to help with a speedy recovery. Dr. Pokorny followed up with a phone call later that evening to make sure everything was ok. He is a very reassuring and professional doctor. I highly recommend this office. I would not want to go anywhere else.

I came here to have all 4 wisdom teeth removed plus another tooth that had a hairline fracture in…read moreit. I had my initial consultation around a year ago just to see what needed to be done and how the process worked, and about 8 or 9 months later I called back to schedule my appointment and because of when I scheduled it, it hit right in the middle of coronavirus so it got pushed back for 5 additional months unfortunately. At this point they were causing me serious pain that I hadn't previously had so the wait was just getting worse day by day and they kept pushing it back. During my initial visit we went over the treatment plan, cost and everything associated with it so I should just have to schedule my appointment and be ready, but no... They require FULL payment up front on day of surgery which normally is fine BUT they require a predetermination from your insurance, they won't take your insurance and say they assume they'll pay this amount so you owe us $xx today, they need 30 days to call your insurance before your surgery to see what they will pay and then you pay your leftover payment on your day of surgery and in my initial visit they did a predetermination with my insurance but later on I found out it was only good for 30 days and they wouldn't do another one unless I came in for another exam before my surgery, so not only was my surgery pushed back 5 months they wanted me to wait another month for an exam then another month for the predetermination and probably another month for the next available appointment instead of just doing the predetermination in the beginning when I made the appointment 5 months ago they waited until a week before my surgery date to tell me this, and I had to have another exam because they said my last one was outdated and things can change in a year and while I don't doubt that, I got charged on my surgery bill for 2 exams that insurance doesn't cover and 2 x rays that insurance doesn't cover so it was just more out of pocket for me that wasn't due to my fault which is SUPER frustrating. I found Rochester OMS through other reviews and had an initial consultation with Dr. Sonpal and liked her, which is the only reason I kept dealing with this to get my surgery done. My dentist recommended I go elsewhere to get them out. My wisdom teeth were impacted and coming in side ways and my dentist said I needed them removed soon because the veins could start getting around the wisdom teeth and I could lose feeling in my jaw if I wait too long to pull them, the doctor said that was a little dramatic but accurate. My doctor was Dr. KATHRYN SONPAL and she was very nice. I spent little time with her but when she was with me she answered any questions or concerns I had and walked/talked me through the process. I'm a few days post-op now and I expected much worse, its just extremely sore with the pain medication and without the pain medication it is very uncomfortable. The surgery itself went quick and I was put under anesthetic. When I woke up I was in a lot of pain and they only had a Motrin 600 to give me which didn't really do much for me. They also gave me a free tropical smoothie coupon, or in other words a $2,500 tropical smoothie. I like the doctor and everything is healing nicely but I wouldn't recommend this practice particularly for them waiting until last minute to tell me I have to either pay the bill myself up front next week and deal with my insurance reimbursing me or wait another 30 days and pay for another x ray and exam out of pocket too. Not cool.

Dr Renke is one of the best! He is very gentle, kind and professional at the same time. I just…read morefinished my second implant, and it is painless! Dr. Renke will explain what he will do on every step, so you will kind of not surprised what happened. Later on, he called personally the day of implanting to see how I was doing, and he did this every time, which you wouldn't experience from most of the doctors office. The staff is also very friendly. They explained the whole process and the full charged very clear from the start. I'm highly recommend Dr. Renke to anyone who needs special work on their teeth. My girl friend is going to see him very soon, yahhh! May Goan

Dr. Renke is the best. He treated me for my first (hopefully only) dental implant, and it went…read moregreat. The whole team was friendly and engaged, he explained all of my options and my treatment choice. It went exactly as planned and he kept me informed and comfortable throughout. I highly recommend Dr. Renke and his team!

Like most people, I tried to put off getting my wisdom teeth extracted for as long as I possibly…read morecould, but after having to cancel a trip because I was in such excruciating pain, I knew it just had to happen. I got all 4 wisdom teeth removed in one go, and it could not have gone better imo. I basically had no pain afterwards, but made sure to follow their care instructions they had provided. The consultation is the tough part, they're usually booked up, but once you get through that, they have plenty of dates for the actual surgery. The entire staff was very sweet, and got things done pretty quickly. I really appreciated two things - that they went through everything with you, and that they are very professional and do things quickly so you aren't stuck waiting too long. I really loved that during the consultation and after the surgery, they went over everything, so I wasn't worried at home. It's also super convenient that when you call, they have an extension just for pre- and post-op questions. I left a message once and they got back to me within a few hours. Cannot recommend them enough, can't explain what a relief it was to have such a phenomenal experience!

I am very disappointed with this company. They refused to provide service, because I would not fill…read moreout all items on there registration form. They were requesting information that had nothing to do with the procedure I was having. I would encourage people not to give away personal information that's not necessary.

Had two implants that were quite complex due to bone loss, etc., and they have healed completely…read more Dr Taylor has specialized in this type of treatment for several years now and is one of the best. His office is clean, pleasant and comfortable. He offers a hygienic service as well, and the hygienists are very thorough and advise patients on the proper care of their teeth and gums. The office staff is very friendly and helpful, always going the extra mile to ensure your visit is without issue.

From the owner: Our patients come Far and Near to our Periodontal and Implant Practice, featuring a HOLISTIC…read moreapproach. We offer Metal-free Dental Implant as well as titanium with skill and experience. Each patient is treated individually with their specific needs as a personal approach.

I have been going to Dr Weinberger gor many years. I had a scheduling issue with another local…read moredentist. This is one where dentist always waited 2p minutes from my appt time to see me...then the 1 time i was 15 minutes late his office staff tried to fee me for being late. Hypocrital at the least. When i explained to dentist he apologized, but you are only as strong as weakest link, so i have been with Weinberger many years. They always fit in when emergency etc. As for dentist hours, they are typical. Just today he fit in emergency "baby cavity filling". I read what other review said and am a bit shocked. Entire staff is friendly and helpful / professional. Regards

Nice building and great experience. The receptionist is very kind, along with the sweet brunette…read moredental assistant.

I had two wisdom teeth extracted by Dr. Bobier today and I was impressed. I've had the other two…read moreextracted by another oral surgeon and that was also pleasant. Dr. Bobier was VERY thorough. He went over the x-rays with me, showed me the nerves, explained every procedure and possible side-effects. I was very impressed. His bedside manner was a tad quick, but he was very friendly. After a TON of novacaine and nitrous he quickly extracted the two teeth and I was out the door. I would recommend for sure.

Got my wisdom teeth removed recently and Dr. Bobier has no bedside manners and did not make me feel…read morecomfortable at all. He simply walked in the room and they put the laughing gas on. He didn't say hello or ask me how I was doing. After the procedure was over he did not tell my father any instructions on how to care for myself and we were walked out. I've had a lot of medical history and have never been treated like this. It was almost like he did not care or was just too shy. Very odd.

Our family has been looking all over the place for a good, solid Dental experience!…read more Most importantly, we want a dentist that doesn't over-treat! Our last dentist, while talented, friendly and professional, was all about lining his pockets. He tried to sell me and my children all kinds of extra work we didn't need, as well as Invisalign and whitening. My husband has extremely strong, healthy teeth. He never needs any extra work. But our LAST dentist, on his first visit, told my husband that he had 14 cavities!!! He has never had a cavity in his life. The professionals at Great expectations were friendly, attentive, skilled and experienced. When my husband went, they cleaned his teeth, friendly and professionally, took x-rays and a doctors exam and sent him on his way. No up-selling. No unnecessary work recommendations.

do not visit this office if you expect any level of medical care or professionalism. I have spent…read morethousands of dollars at this office and received essentially zero medical care. to begin - when I scheduled my appointment post consultation Vicki - the receptionist asked my why I wasn't getting regular braces - which I thought was both weird and inappropriate, she also mentioned no less than 4 times that " they're going to make you pay that " as if I was planning on receiving orthodontic services for FREE. I am not an old washed up idiot like Vicki- I understand how doctors work. When I spoke to Loretta the office manager she said "yeah she's like that" Again- weird and inappropriate. When I received my trays I received zero instructions regarding the treatment or care - LITERALLY A BOX OF TRAYS I didnt reach out to the office - BECAUSE WHY WOULD I? When I discussed the lack of competence in the office to my dentist at the TROY location - she was shocked. I've been unable to wear my invisalign due to a neurological condition I've been dealing with, something I explained to the ortho, as well as LORETTA. Rather than reaching out in any way to get back into the office to discuss my care I received a letter saying my care would be ending ... WHY AM I RECEIVING A THREATENING LETTER ABOUT ENDING MY CARE? IVE NOT RECEIVED ANY CARE I HAVE DISCUSSED THIS TWICE WITH "PROFESSIONALS" IN THIS OFFICE. You'll get your last payment - but you're professional reputation is ruined. Maybe you don't care because you're old and about to retire but you SHOULD CARE. This office should be ashamed of themselves ...

Ok so I've been seeing Doctor Solverson for over 20 years. Let me tell you his father was a great…read moredentist but he is a money grubbing you know what!! I got a few cavitities filled and was told by his office staff that my co-pay was $80 which I paid the day the work was done. Later I got a bill for $160...three times the amount they quoted me!! When I talked to the rude woman in the office for the first time she said that the office doesn't follow my insurance's payment plan. Why that wasn't disclosed to me I don't know and I certainly did not understand how the co-pay they told me was only a third of what they really were going to charge. Anyway, things got crazy at work and being on 14 hour days with literally not even a lunch break did not leave me much time to deal with it...that's my fault I know. They called me a few times and I missed the call but when I did get back in touch with them the girl I talked to this time wasn't helpfull either. I made it pretty clear that I wanted to just get this resolved but I did not agree to pay the entire charge when the office was so far off on quoting me what the work would cost me. After a few minutes of getting nowhere I said I'd write a letter to the Dentist and she said snydly "ok if that's what you wanna do". I found out later that the dentist doesn't get involved in the finaces with the patiends and he has an office manager that the girl should have forwarded me to but she didn't suggest that. So I wrote the letter. I just said I really didn't understand why his office didn't figure out before hand that they don't "follow my insurances payment plan" as the first girl had told me. I let him know that I felt his office had dropped the ball and asked if he would he possibly consider settling the bill for a lesser amount. It was clear that I really just wanted to get to someone who could answer that question so we could all resolve this and move on. A few weeks passed and no responce. Then one day a process server comes to my door. I wasn't home so he knocked on my neighbors door and asked if they knew where I was...as if I'm hiding from him like some criminal. It was early afternoon on a Wednesday so I was at work, shouldn't be hard to figure out. When I get home there's this note on my door from him saying he has to serve me legal documents and my neighbors asked what was up. How embarassing! The guy couldn't come back untill the next day and I spent the entire night up crying wondering what the heck was going on. It even caused me problems with my husband since I couldn't help but wonder if he was serving me surprise divorce papers. I just couldn't figure out who would want to sue me! So when the guys serves me the next day, turns out Solverson was sueing me for the $160 bill!! I called him immediately and left a message, he called me back and left me a message saying to talk to his office manager. The next day she got back to me and we went around for a while. She kept focusing on the fact that I had missed a few calls from them trying to collect the debt. I pointed out that I talked to them twice and sent a letter which was hard enough to find time for. I asked about the letter, she admitted that they got it and had put it in my file but never tried to contact me with a responce So what kind of person gets a letter from a patient who makes it clear they want to resolve a bill, and just ignores it and go sues the person?? She wouldn't answer that question so I asked to talk to Solverson. She said he wouldn't talk to me about it, he's too busy. I bet, too busy draining his patients pocket book! I told her I would pay the bill, that was never the issue and my two calls and letter should have been proof that I wanted to pay it but I wanted some answers first and no one cared to help me. At this point I don't care about the bill, I'll pay the whole thing. I'm really just upset with the poor integrity and buisness practice of this office.

Original Review Reposted After Unfulfilled Refund Agreement and untruthful…read more I originally posted a review of this experience on March 18. I had agreed with the dentist to remove the review in exchange for a refund. Since I never received the promised refund, I am now reposting the review. Here it is: I am deeply disappointed with my recent experience at this dental office. I scheduled a tooth extraction after being told over the phone that my out-of-pocket cost would be $90 with insurance. Instead, I left with a $910 bill. The lack of financial transparency was extremely concerning. I was initially told that a bone graft would cost around $600, but during the procedure, that amount suddenly increased to $850--and I was required to pay immediately. What made the situation worse was the pressure I felt while still in the chair. The dentist pushed me to make an immediate decision between an implant or a bridge--both significant medical and financial choices that require time and proper explanation. I was also told that a bone graft was necessary right after the extraction, even though a bridge typically does not require one. When I questioned why these options and costs were not clearly explained beforehand, I was dismissively told, "We told you so," referring to information that had never been clearly communicated to me. At no point were the cost differences properly outlined. I also want to note that I never had any issues with the previous owner during my care, which makes this experience even more disappointing. At this point, I expect I may hear more explanations or even an apology, but that alone does not address the core issue of transparency and patient communication. Overall, I felt rushed, dismissed, and treated like just another number. Patients should never feel pressured into making major, permanent decisions on the spot. I would not recommend this office to anyone who values clear communication, transparency, and professional patient care.

We've been patients here for about 5 years, 2 adults and 2 teenagers. At this point all of us have…read morehad "something" done over that time whether it was a tooth pulled, cavity filled, whitening kits or cleanings. I can't express enough how lucky I feel to have found this practice. 3 years ago my daughter had a tooth pulled with "zero pain". Last month I had my first cavity filled in 20 years. Wow, Dr Walby and his assistant whipped through that thing so quickly and seamlessly I wish I could have videoed it. Zero pain or discomfort. All done in about 20 minutes. I was waiting for there to be pain once my numbness wore off, but nope. In the past, I've had to go back to other dentists for them to correct the bite, but he did it perfectly right out of the gate. We're all impressed.