Original Review Reposted After Unfulfilled Refund Agreement and untruthful…read more I originally posted a review of this experience on March 18. I had agreed with the dentist to remove the review in exchange for a refund. Since I never received the promised refund, I am now reposting the review. Here it is: I am deeply disappointed with my recent experience at this dental office. I scheduled a tooth extraction after being told over the phone that my out-of-pocket cost would be $90 with insurance. Instead, I left with a $910 bill. The lack of financial transparency was extremely concerning. I was initially told that a bone graft would cost around $600, but during the procedure, that amount suddenly increased to $850--and I was required to pay immediately. What made the situation worse was the pressure I felt while still in the chair. The dentist pushed me to make an immediate decision between an implant or a bridge--both significant medical and financial choices that require time and proper explanation. I was also told that a bone graft was necessary right after the extraction, even though a bridge typically does not require one. When I questioned why these options and costs were not clearly explained beforehand, I was dismissively told, "We told you so," referring to information that had never been clearly communicated to me. At no point were the cost differences properly outlined. I also want to note that I never had any issues with the previous owner during my care, which makes this experience even more disappointing. At this point, I expect I may hear more explanations or even an apology, but that alone does not address the core issue of transparency and patient communication. Overall, I felt rushed, dismissed, and treated like just another number. Patients should never feel pressured into making major, permanent decisions on the spot. I would not recommend this office to anyone who values clear communication, transparency, and professional patient care.

We've been patients here for about 5 years, 2 adults and 2 teenagers. At this point all of us have…read morehad "something" done over that time whether it was a tooth pulled, cavity filled, whitening kits or cleanings. I can't express enough how lucky I feel to have found this practice. 3 years ago my daughter had a tooth pulled with "zero pain". Last month I had my first cavity filled in 20 years. Wow, Dr Walby and his assistant whipped through that thing so quickly and seamlessly I wish I could have videoed it. Zero pain or discomfort. All done in about 20 minutes. I was waiting for there to be pain once my numbness wore off, but nope. In the past, I've had to go back to other dentists for them to correct the bite, but he did it perfectly right out of the gate. We're all impressed.

This is a very belated review. I began long and complicated work a couple of years ago, with Dr…read more Doolin and Danielle, and completed with great results just before Dr. Doolin retired. I now continue with the practice for maintenance, with the same impressions I've had all along. I can't recommend the practice highly enough for anyone, but especially for dentist-avoiding patients as you feel at ease and pain-free whatever the procedure-from expert cleaning, cavities, extractions, to bone graft and implants, etc. Also, clear instructions, careful follow-up, and availability for questions or the unexpected. I feel that all the team is exceptional in terms of skill, know-how, and professionalism while having a consistently friendly and caring approach to patients.

Had wonderful care provided by Dr. Daws and Danielle this week…read more I'm getting up in age now and had some dental work that was close to 40 years old. While no one wants to do preventative work, I knew it was time to have 3 crowns replaced before they became real issues. I had totally painless prep, perfectly fitting temporary crowns and perfectly tinted porcelain replacement crowns all done in two quick visits. Have been a patent of Dr. Doolin for close to 30 year, its hard to go to different doctor, Dr. Daws and Danielle are an awesome team. Thank you! Mike B.

I had been going to the same dentist whom we loved for over 20 years. I went to Dr. Aurelia for an…read moreimplant and a small reconstructive work on my front tooth. I cannot say enough about how modern and excellent his work is. My prior dentist was like Michelangelo and Dr Aurelia is like a younger version of my former DDS. You can't miss with this guys practice, his staff is top drawer also !

Honestly one of the best dentists I've ever been to. Dr. Aurelia is kind and knowledgeable and I'm…read moreso happy to know my smile is in good hands. The whole staff is great. definitely deserves more than 5 stars!

Rochester Family Dental is outstanding. The staff - from check in (Grace) to the hygienist (Allison…read moreis the best), to Dental Assistant Tina to the Dentists - Dr Mitch & Dr Alec- to check out (Madison, Emily) to Manager Kelly- are awesome. Everyone is welcoming, friendly, helpful and courteous. The office is beautiful all year round, up to date equipment and very calming. My family and I have been long time patients and I have referred friends and co workers. Highly recommend.

Steer clear of the younger Solverson--he is focused on higher billable procedures at the detriment…read moreof patients well being. I took my children for their semi-annual cleanings. It was our first time at this practice. Mitchell Solverson reviewed x-rays for my 9 1/2 year old and determined that she had four cavities between baby molar teeth. Typically, I would trust such medical advice but Mitchell Solverson wasn't acting as a trusted professional. He came off very pushy and urgent to get these "cavities" filled asap, even though my daughter was in no pain. He was also insistent that my 11 year old get an already loose baby tooth removed for no apparent reason--no crowding or issues with the tooth. As he was discussing this he came off like a used car salesman. It was obvious that he was looking for ways to increase his billable work. I decided to get a second opinion. I had the x-rays sent to another dental practice. Upon review they found ZERO cavities. The dentist said even if there were cavities the permanent molars will be arriving in months based on the x-rays. There is no sense in filling cavities in baby teeth that are about to fall out. I am glad that Mitchell Solverson gave off such alarming red flags so I could remove my children from his care but am sickened that he was trying to push unnecessary procedures.

Had to get a cavity filled and the dentist was very gentle and quick. My kids are comfortable here…read moreas well. Jennifer O

I have been going to Dentists on Main for over 15 years, and going to the Dentist has never been…read moremore pleasurable. The hygienists are extremely well-mannered, professional, and accommodating, and I have never had trouble getting an appointment to fit my schedule. The entire staff works very hard to ensure my experiences-- whether it was for a cleaning, sealants, or braces-- were customized entirely to my preferences. I recently asked one of the hygienists about information regarding teeth whitening, and she provided me with a plethora of resources and options, all the while walking me through each one. Thank you for making something as mundane as a dentist appointment so relaxing and enjoyable! PS: My only warning would be that the appointments fill up quickly during peak times, so I suggest making them as far in advance as you can.

Mike P. Is the best Dentist in Michigan. He truly cares…read moreabout the health of your gums and teeth. I'm fearful of Dental procedures but he talks you through the process and is very patient. They offer their own insurance plan that is well worth getting the discount. I think that's amazing, and hopefully it encourages people to keep up with dental health not worrying about the expense. They do good work, and the staff is friendly.

If you want a dentist who cares as much about your teeth as you do- come here!…read more I had a dentist for 20 years until he retired a few years ago, and couldn't find someone great to replace him until I was referred to Dr. Mike. I can't say enough good things. I had an implant done and Dr. Mike did my crown. It took us several different crowns until we got it right, and he was so helpful the whole time.

I have been coming here for my entire life. 25 + years. Back when it was dentist on main. The staff…read morehas always been extremely kind and generous and helpful with my parent (dementia). Beyond accommodating and helpful to our family with all of our questions, and our parent's questions . Thank you for always doing a fantastic job with dental cleaning. Great quality all around!

12/04/23 9:33AM email confirms appointment for 12/11/2023…read more12/04/23 12:25PM email cancelling appointment with NO EXPLANATION 12/06/23 Phone call to dental office indicates that they have no available hygienist for my appointment and no openings for the balance of December. Indications are that this dental practice will not be viable going forward and that a change in providers will be required.

I just had some major restorative work done by Dr. Solverson. I appreciated his gentle way and my…read moreteeth turned out wonderful. I have no sensitivity anymore. His office is up to date and his staff is very informative about dental insurance.

Ok so I've been seeing Doctor Solverson for over 20 years. Let me tell you his father was a great…read moredentist but he is a money grubbing you know what!! I got a few cavitities filled and was told by his office staff that my co-pay was $80 which I paid the day the work was done. Later I got a bill for $160...three times the amount they quoted me!! When I talked to the rude woman in the office for the first time she said that the office doesn't follow my insurance's payment plan. Why that wasn't disclosed to me I don't know and I certainly did not understand how the co-pay they told me was only a third of what they really were going to charge. Anyway, things got crazy at work and being on 14 hour days with literally not even a lunch break did not leave me much time to deal with it...that's my fault I know. They called me a few times and I missed the call but when I did get back in touch with them the girl I talked to this time wasn't helpfull either. I made it pretty clear that I wanted to just get this resolved but I did not agree to pay the entire charge when the office was so far off on quoting me what the work would cost me. After a few minutes of getting nowhere I said I'd write a letter to the Dentist and she said snydly "ok if that's what you wanna do". I found out later that the dentist doesn't get involved in the finaces with the patiends and he has an office manager that the girl should have forwarded me to but she didn't suggest that. So I wrote the letter. I just said I really didn't understand why his office didn't figure out before hand that they don't "follow my insurances payment plan" as the first girl had told me. I let him know that I felt his office had dropped the ball and asked if he would he possibly consider settling the bill for a lesser amount. It was clear that I really just wanted to get to someone who could answer that question so we could all resolve this and move on. A few weeks passed and no responce. Then one day a process server comes to my door. I wasn't home so he knocked on my neighbors door and asked if they knew where I was...as if I'm hiding from him like some criminal. It was early afternoon on a Wednesday so I was at work, shouldn't be hard to figure out. When I get home there's this note on my door from him saying he has to serve me legal documents and my neighbors asked what was up. How embarassing! The guy couldn't come back untill the next day and I spent the entire night up crying wondering what the heck was going on. It even caused me problems with my husband since I couldn't help but wonder if he was serving me surprise divorce papers. I just couldn't figure out who would want to sue me! So when the guys serves me the next day, turns out Solverson was sueing me for the $160 bill!! I called him immediately and left a message, he called me back and left me a message saying to talk to his office manager. The next day she got back to me and we went around for a while. She kept focusing on the fact that I had missed a few calls from them trying to collect the debt. I pointed out that I talked to them twice and sent a letter which was hard enough to find time for. I asked about the letter, she admitted that they got it and had put it in my file but never tried to contact me with a responce So what kind of person gets a letter from a patient who makes it clear they want to resolve a bill, and just ignores it and go sues the person?? She wouldn't answer that question so I asked to talk to Solverson. She said he wouldn't talk to me about it, he's too busy. I bet, too busy draining his patients pocket book! I told her I would pay the bill, that was never the issue and my two calls and letter should have been proof that I wanted to pay it but I wanted some answers first and no one cared to help me. At this point I don't care about the bill, I'll pay the whole thing. I'm really just upset with the poor integrity and buisness practice of this office.

Dr. Tarabin is a phenomenal dentist! His care is excellent. He is a top notch dentist. You will not…read morefind a better one. He can do anything. Dr. Tarabin is the best dentist I have ever had. He is a master in his field. I trust him 100 percent. You are in good hands with him. On top of all this, he is kind, caring, and a wonderful human being. He is remarkable! His staff are friendly, helpful, and caring. The waiting room is beautiful, and has a welcoming feeling. I highly respect and honor Dr. Tarabin. He is outstanding. He does some weekend appointments. The parking is free. I highly recommend Dr. Tarabin and his office. Dianne W.