It was my first time "caving", and what an experience! I must admit it was a bit more intense than…read moreexpected, and I am glad my husband didn't join me, he would not have enjoyed the pulling on ropes, rapelling or squeezing into tight spots (you can opt out though). We were lucky that our group was just four people; I can imagine it would not be as enjoyable in full season with multiple groups of eight (the maximum size) in the cave. I was surprised they run the tours year-round, as the hike to the cave must be a little challenging with snow and ice on the ground. Although they provide all the equipment: knee pads, crampons etc. And believe me, you will need all of it! My upper body was sore the following day; you certainly want to be in good shape to tackle this advendure! You also need your own car to drive first to the office, and then to the start of the hike. Our guide was very friendly and knowledgeable, and I am glad I did this tour. An experience I won't forget!

What can I say other than "WOW!"? Reflecting back on our experience with friends, we realized just…read morehow unique and incredible this adventure truly was. We enjoyed every single moment. Huge shout-out to Brent: thank you for treating us like adults who can make our own choices, without trying to instill fear or hesitation. In many tours, choices are often "suggested" based on perceived ability, but you allowed us to embrace each challenge as it came. The whole experience was educational, fun, and lighthearted--truly unforgettable. I can't recommend this experience enough. I discovered so much about my own limits, all thanks to the supportive, carefree atmosphere you created for our group. The knowledge you shared was invaluable, and your demeanor was perfect. I felt challenged in a way that pushed me to grow without ever feeling afraid. This speaks volumes about the quality of the tour and the guidance you provided. Thank you for an experience we'll never forget--one we'll be talking about for years to come!

Laura was our guide--fun, friendly, and knowledgeable. Great float saw some nice fauna. All staff…read moreare helpful and congenial.

Smooth, relaxing ride with beautiful views. As a bonus, we learned a lot about the area. Katelyn…read moredid a great job!

Snowy Owl Sled Dog Tours exceeded my expectations and provided me with a bucket-list experience…read morethat will be a lasting memory. Upon arrival, we were greeted by Motorhead (retired sled dog). He was so friendly, sweet, and engaging. The shop space is open and offers a slue of gift shop items and rentable gear (snow boots and snow pants are a must!). Clean bathrooms are available because once you get to the top of the mountain, there are only porta-potties. I loved my dog team (Ghost, Poblano, Ivar, Mayday, Gomez, and Kannicky). They are definitely professionals and they commit to running. However, when we had some breaks, they were very sweet and enjoyed positive affirmation and pets. Driving the sled is more physically intense than I expected. You will need to do some running up the hill with the dogs. However, the thrill of the experience, wind in your hair, and breathtaking views is beyond words. In my experience, Snowy Owl treats their dogs well. I appreciate their use of colored collars to signal whether the dogs are shy or overly friendly. One of my tour guides for another excursion affirmed this sentiment as well and spoke of them in high regards. This is a must-do experience (expensive, but well worth it). Also, 2 printed photos available at the end for $50 canadian dollars. They will also transfer a digital file and I found this to be well worth it.

This was SO MUCH fun. Unbelievable scenery. The guides were totally fantastic. The dogs are super…read morecute and loveable.

Such an amazing experience! Syd and the team showed such hospitality and professionalism on our two…read morehour horse tour. The horses were healthy and happy, the facility charming and location ideal. I love that it is a local family business. they were so sweet to take pictures of us and answer all our questions. Thank you Timberline :)

What an incredible way to explore Lake Louise and make the trek to one of the tea houses! The…read morestable is off the main road going to Lake Louise. The property is a little cluttered but don't let that turn you away. We were initially greeted by several small and excited dogs. The guides then selected the horses for our builds and age. They are knowledgeable and helpful the entire trip. They assign guides and tours based on who is signed up and make the trip especially for your group and other parties interested in the same tour as you. The initial part of the trail is quite muddy with underlying rocks - I was concerned about the horses footing but they did fine. They're quite strong and led us well - they certainly all have their own personalities! We very much enjoyed our time and can't wait to go back and try more of their tours.

5 stars for Gabriel who was our evening Wildlife tour guide. He was so awesome, knowledgeable and…read morefun and we saw lots of wildlife local to the area. Highly recommended, with several choices on where to pick up/drop off before and after. My family and I really enjoyed the entire evening!

We had a terrible experience with Discover Banff Tours and would never book through them again…read more We booked a dog sledding excursion for 6 people, including our family and our friends visiting from San Diego. We paid nearly $1,400 in full for 2 sleds, submitted all required guest information right away (weights, ages, etc.), and even received an email confirming that everything had been received and that we were fully confirmed for Tuesday at 2:00 p.m. Then on Monday afternoon, less than 24 hours before the excursion, they called asking for the same information all over again. We told them we had already submitted it and had the confirmation email to prove it. After putting us on hold, they came back and admitted there had been a miscommunication on their end and that the person who handled our booking failed to enter our information properly. Because of their mistake, our reservation was given away to someone else. So after taking our money, confirming our booking, and making us think everything was locked in, they left us with no dog sledding tour and no real solution on the only day that worked for our group. They did offer us Friday, but that did absolutely nothing for us because we leave Thursday and our friends fly home Wednesday. That is exactly why we booked this in advance the previous Friday. The kids were already excited for this experience, and we were left scrambling at the last minute trying to find another company because of their mistake. The only thing they could really offer was a refund or to push other excursions we had no interest in. That's not customer service -- that's damage control after they failed to do their job correctly. This was extremely unprofessional, careless, and a huge inconvenience during a family trip. Avoid the middleman and book directly with the actual dog sledding companies.

We booked a tour with Columbia Icefield Adventures online. The process was smooth…read more On the day of our tour, we drove from Banff up to the icefield area near Jasper. The drive was a trip highlight. We did many stops along the way to enjoy the mountain views. The tour was awesome. You get on a bus which takes you to the glacier mobile and up to the glacier you go. What a unique experience. Our driver was knowledgeable and answered many questions. After you return to the bus, you are taken to the skywalk which is a glass bottom walkway over a gorge. So cool. I had almost as much fun watching people who were nervous about stepping on the platform as I did looking into the gorge. Parking at the icefield was a nightmare. We ended up parking in the RV lot or we would have missed our timeslot. It was also unfortunate that the digital tickets did not have your timestamp on them as we held up the line looking for confirmation of our timeslot.

It's once in a life time experience to walk on the Gracier. It was amazing…read more This Gracier is located in Jasper which is about a couple of hours away from Banff. The reason that I can't quite give five stars because the Columbia icefield truck was hot on the inside. They can make it a little more comfortable in summer for customers. The parking, the transfer bus, washroom, cafeteria are all great. Staff are friendly and helpful. Recommended.

If you're looking to explore just about all of Banff's greatest sights in one day...then this is…read morethe PERFECT tour for you. Not to mention you get to do it all without having to worry about driving or parking! If you're not already sold, which you should be, then keep reading along for all the tour highlights. Our two tour guides were Dominique and James and our bus drivers were Bobbie and Jeff. All of them were absolutely delightful. Dominique and James were extremely knowledgeable about Banff, it's history, it's wildlife, and the surrounding areas. They kept the bus rides entertaining and lively. Jeff and Bobbie were great animal spotters and helped us to see a fox on the morning drive and two elk on our return trip. I also spotted a black bear on the morning drive. We opted to do the full day excursion, leaving on the first bus and returning on the last. This was perfect for us to get able to see everything we wanted to. Started the day at Johnston canyon where we hiked to the top of the falls. This was a quick turnaround time so not everyone was able to make it to the top, but still a beautiful spot even if you don't go all the way up. Once done here we continued on the Bow Valley Parkway and took a stop to take in the views of Castle Mountain...an absolutely majestic sight! Next we were onto the Lake Louise ski gondola, where we rode the gondola to the top and had lunch. There was probably enough time to hike, but not enough time to have a leisurely lunch and hike. We opted for the leisurely lunch as we didn't want to have any bear encounters. Here we did see a black bear as we rode the gondola back down. Next up was Moraine Lake, due to one of the buses getting stuck behind a train we stopped in Lake Louise to pick up some others that we're heading to Moraine Lake, but it was a quick trip. At Moraine Lake we had about an hour, enough time to walk up the rock pile, enjoy the view for some time, and walk the shoreline a little bit. Next stop was Lake Louise, we were here for just under an hour. We walked around the shoreline and enjoyed some time in the fairmont hotel. This route didn't give us enough time to hike here, but they did have another schedule you could follow if you wanted to spend more time doing the hikes here or possibly even canoe. After a stop back at the Lake Louise ski gondola to pick up the last of the group, we headed back to town. It was truly an amazing experience and I'm so happy we booked it. We visited Banff without a car and there's no way we would've been able to see some of these places had we not done this tour. So happy this exists and would definitely book it again if I ever visit Banff again.

We chose Hop On Banff for our day tour after researching other options, including the Parks Canada…read moreshuttles. They offered the best value and most flexibility in our schedule and gave us ample time at Johnston Canyon to reach the upper falls, at Lake Louise to make it to the Lake Agnes Tea House (a bit hectic but doable) and to marvel at Moraine Lake atop the Rockpile. There was an additional stop available to take the Lake Louise Gondola, but we opted for an earlier return in order to explore downtown Banff and get dinner. Free parking at the Banff train station was easy and convenient. Our drivers and guides were all first class and the retro feel of the school bus was fine (tip - avoid sitting over the rear wheels in back, as it gets quite bumpy).

After spending time at Lake Louise, our shuttle took us over to Moraine Lake. Seeing both of these…read morebeautiful lakes in person was awesome. Moraine Lake is only open during the summer season and requires a park shuttle to reach. It can get really crowed here. Moraine Lake is at an elevation of 6,181 ft and is situated in the Valley of Ten Peaks. There is an info sign in the front that shows you where the ten peaks are. Moraine Lake has a beautiful torquiest blue color to it. The color comes from the sunlight bouncing off the rock sediment in the lake and the surrounding glaciers. The water comes from the snow that melts in the glaciers. Moraine Lake has no dam and has not been altered by humans. The views of the lake are incredible. Because of the crowds, I hiked up to a higher point on top of a rock pile to get a better view. It was cloudy when I was here and it added to the beauty of the photos that I took. I really enjoyed my brief time at Moraine Lake and hope to come back and explore it a little more next time.

Really great views! About 30min outside of Lake Louise. Go 5-10min up the rockpile hike for the…read morebest views (watch your footing!) or down to the launch dock to put your feet in the water. Really nice gift shop and plenty of washrooms.