The best doctors surgery ever! The receptionists are a comic show alone, they are funny and…read morefriendly and will do anything to help you. The waiting area is clean with magasines and a tv, water machine, toilets, leaflets and a self check in screen to save wasting the receptionists time! The doctors are pretty good too, thorough and friendly. The nurses are all really friendly and helpfull too. A great doctor to be with.

I CANNOT praise the doctors highly enough - not so certain members of the reception staff! I suffer…read morefrom PTSD, and I can suffer from severe panic attacks. This happened recently, and it caused me to faint. Later I was told that the receptionist said "Oh he's done this before - I'm on ho,d on the phone". NONE of the staff came to see if I was OK, and apparently I was left lying on the reception floor for several minutes UNATTENDED. I'm sorry, but at what point is it a sackable offence to OPENLY show contempt for patients in front of other patients? Eventually when I regained consciousness, I managed to take a seat, and was treated AS USUAL with care consideration and understanding by one of the doctors! Would they have ignored me if a woman had a panic attack? Sorry but in MY view, this is GROSS MISCONDUCT. I've seen some callous medical receptionists before, but this one was OPENLY HOSTILE. Hardly the face of the caring NHS!

I have been going to Bulkington Surgery for years now and I think it is a fantastic doctors. If…read morethey are taking on more NHS patients and you live in the area then I would certainly try to get in. Dr Jennings and Dr Paul are lovely and the receptionists are really rather nice as Doctors receptionists go! Its hard to get an appointment in advance but they save extras each day, so if you call before 9am you can usually get in that day. They also offer telephone consultation which is helpful if you are really ill or cant drive. Its got a decent car park so its easy to access. 10 / 10!

I had been coming to this Doctors surgery for 25 years, and think I took them for granted. To be…read morehonest, they have the longest wait ever and it used to drive me mad. However, a few house moves and different GPs later, I now appreciate them for the brilliant GPs that they are, and they are definitely worth the wait. They take the time to listen to you, take note of what you actually want, and seem to want what is best for you rather than to get you out of the door as fast as possible and get a fat salary. I guess this is why the appointment times over run! The surgery in Arley is a little outdated and could do with a revamp, but who cares when you get the medical help you need. In comparison, the other GP I was with has a nice complaint winging it's way to the nhs complaints team after I was told I was "a bit anal" for asking about nutrition advice, and being told you jump up and down after all the pills I take so he could hear me rattle!! So I've managed to get near enough to my old GPs and this time I really value them. I would strongly recommend them. They also dispense if you live in the village. They have their own free car park too.

I'm in two minds about Spring Hill. The doctors and nurses are great, when you can get in to see…read morethem; Dr Shah has gone out of his way get my concerns addressed each time I've gone to see him. Problem is getting in to see someone. The appointment system is ridiculous, to be honest. I'd registered for the online system when I first attended, then they changed systems and have asked me to go to the GP surgery with ID, which I now can't do due to COVID. You're told to call at 8am for an appointment, can't get through, and when you finally get through at 8:20 they're all gone. The admin team are hit and miss; some of them have really gone out of their way to help, but others have just been outright rude on the phone. If there was a closer surgery I'd go there - a great GP is only great when you can access them.

I am leaving this feedback on behalf of my daughter, I am her carer, as she wishes to remain…read moreanonymous; I am registered as a permanent patient but found out today, without any written warning, as required by NHS England, that I am no longer a patient because I am a student at the university. I have been made inactive on an assumption that I am never in Loughborough, I am only away two weeks each semester and six weeks in the summer. Ten weeks in total. I am disabled and need regular medication and injections to function and live a relatively normal life compared to able bodied people. No alternative GP services have been provided to me, which is recommended by NHS England. I have only three days worth of medication left and was told to ring 111 to get this or go to A&E. I wonder what the local hospital thinks of this? The admin staff do not know their facts about patient rights within the NHS and they equally do not care about their patients after several interactions with them over the last few months. They were cold and unhelpful today and do not understand that just nipping down to the practice is not an option when you are disabled. There is no patient care or compassion. This practice does not care about their patients, they stereotype, the admin staff are poorly trained, the practice manager never returns calls. The senior partners (GP) implements the care that is given to patients with no thought of the correct procedures in doing this, with any thought towards the patient or as a human being with feelings. This is an appalling practice who care more about making money as partners than their patients. Like Comment Share

Great local dr surgery helpful staff, many friendly drs…read more They have the option to book online and you can ring from 8 am to get an appointment . also open till late monday to wednesday

Dr Davidson is based at Swadlincote Surgery at Darklands Road in Swadlincote. He is a very very…read moregood Doctor who takes the time to listen to your concerns or symptons and will give a variety of advice instead of the usual prescription or weekly sicknote to try and get you out of the surgery. He is very precise and will refer you for more specialist treatment if he thinks you need it. The surgery itself is nice and clean although it can get busy at peak times and the new computer check in system stops you having to queue at reception to book in.

I found have Dr Davidson to be very caring and professional when I have seen him and he has always…read moredone the follow up work which he said he would. I always try to get an appointment with him but sometimes end up seeing a Locum which are not as thorough and do not give you the time that Dr Davidson does.

my old doctor he was. this surgery has 5 doctors and a…read morenurse. the staff are very helpful and will do there best to help solve any problems. me i went in 10 yrs ago and said i was not that well, 1 hr later i was in hospital for diabetes i stayed for 5 nights as i did not realize how bad i was. as i was on the heart ward. luck to be here and very grateful to Dr clegg for his help. its based on Burton road next to the cricket pitch there is a car park but it can get quiet full and people park on the grass verge in front of the cricket pitch. as woodville is getting bigger places are getting tight as they are now only taking patients from woodville only now.

excellent doctorsread more

beautiful purpose built building, receptionists down to earth and not on planet zog. helpful and…read moreusually accommodating. i am not a patient here, but have many friends who are and rave about the place, apparantly they have a range of complimentary therapies on offer that you can book privately. parking excellent and loads of spaces to choose from, good disabled access and parking and a chemist next door. what else would you want when you are feeling ill?

just moved to the Brand New , modernised surgery ! this place is wonderful with such good G.P's too…read more!