I am leaving this feedback on behalf of my daughter, I am her carer, as she wishes to remain…read moreanonymous; I am registered as a permanent patient but found out today, without any written warning, as required by NHS England, that I am no longer a patient because I am a student at the university. I have been made inactive on an assumption that I am never in Loughborough, I am only away two weeks each semester and six weeks in the summer. Ten weeks in total. I am disabled and need regular medication and injections to function and live a relatively normal life compared to able bodied people. No alternative GP services have been provided to me, which is recommended by NHS England. I have only three days worth of medication left and was told to ring 111 to get this or go to A&E. I wonder what the local hospital thinks of this? The admin staff do not know their facts about patient rights within the NHS and they equally do not care about their patients after several interactions with them over the last few months. They were cold and unhelpful today and do not understand that just nipping down to the practice is not an option when you are disabled. There is no patient care or compassion. This practice does not care about their patients, they stereotype, the admin staff are poorly trained, the practice manager never returns calls. The senior partners (GP) implements the care that is given to patients with no thought of the correct procedures in doing this, with any thought towards the patient or as a human being with feelings. This is an appalling practice who care more about making money as partners than their patients. Like Comment Share

Great local dr surgery helpful staff, many friendly drs…read more They have the option to book online and you can ring from 8 am to get an appointment . also open till late monday to wednesday

The best doctors surgery ever! The receptionists are a comic show alone, they are funny and…read morefriendly and will do anything to help you. The waiting area is clean with magasines and a tv, water machine, toilets, leaflets and a self check in screen to save wasting the receptionists time! The doctors are pretty good too, thorough and friendly. The nurses are all really friendly and helpfull too. A great doctor to be with.

Dr Davidson is based at Swadlincote Surgery at Darklands Road in Swadlincote. He is a very very…read moregood Doctor who takes the time to listen to your concerns or symptons and will give a variety of advice instead of the usual prescription or weekly sicknote to try and get you out of the surgery. He is very precise and will refer you for more specialist treatment if he thinks you need it. The surgery itself is nice and clean although it can get busy at peak times and the new computer check in system stops you having to queue at reception to book in.

I found have Dr Davidson to be very caring and professional when I have seen him and he has always…read moredone the follow up work which he said he would. I always try to get an appointment with him but sometimes end up seeing a Locum which are not as thorough and do not give you the time that Dr Davidson does.

I come for regular blood tests and the appointments are all made to suit me and I'm always seen on…read moretime The staff are terrific

I have been registered at the Saffron Group Practise since I was born and have used it all my life…read more It's definately changed over the years with a very modernised feel complete with the automatic beeper that tells you when you can go in to see the doctor and an automatic prescription machine. It's a lot more modernised and ahead than some surgeries I've seen and the seating area is very comfortable and has a nice, relaxed atmosphere. There's als oa great area for children to play. The reception staff are very warm and inviting. The surgery has 10 doctors in total as well as a sexual health clinic and practise nurses. You can usually get an appointment on the very same day if you call before 8:30am though the waiting list is never longer than a couple of days anyway. The doctors make you feel welcome and I have never received anything but support from them.

my old doctor he was. this surgery has 5 doctors and a…read morenurse. the staff are very helpful and will do there best to help solve any problems. me i went in 10 yrs ago and said i was not that well, 1 hr later i was in hospital for diabetes i stayed for 5 nights as i did not realize how bad i was. as i was on the heart ward. luck to be here and very grateful to Dr clegg for his help. its based on Burton road next to the cricket pitch there is a car park but it can get quiet full and people park on the grass verge in front of the cricket pitch. as woodville is getting bigger places are getting tight as they are now only taking patients from woodville only now.

excellent doctorsread more

I've only seen Dr Delmas, and she is amazing. Every time I've seen her, she has treated me like a…read morehuman being that needs help and not a 10 minute appointment on her day's quota. She is the first doctor I've been to that actually listened to what I needed, and spoke to me, on not just a physician level but like I mentioned above, a human being. Our appointments never last under 10 minutes, from the moment I walk in the door, she gives me all of her attention and helps me with whatever problems I have that brought me to the doctors, I have never once felt judged, embarrassed or that I was taking too much time, she has always treated me with the utmost dignity and kindness- something you would expect from every doctor, but sadly she is the only one who has given me this treatment. Thank you Dr Patricia Delmas, you really were born to be a doctor and you are a credit to the profession.

Situated behind victoria centre very easy to get to. there is also a pharmacy next door. It houses…read morea doctors practise and also a family planning clinc. Staff very friendly and helpful but it can get busy so book in advance if possible.

reception staff is always mardyread more