I have used the Lone Pine branch since it opened, 30-35 years ago. I have no complaints in all…read morethose years. The main office is fabulous and has handled all problems fast and efficiently. The tellers and bank manager really do their best and are very courteous always.

Traveling though this area we needed Badly to change out a…read moretwenty for twenty In quarters for motel washers motel did not have enough change so stopped at this bank Waited around fifteen minutes in line listening to back teller and her customer friend talk about base ball shirts when I finally got to teller window Learned if u are not a account holder you can Kiss ass they would not make change I truly Believe that is total chicken sh*^t !!!!!! I guess if they can't charge a fee then no help

The staff that works here is simply amazing. The two women behind the counter always go above and…read morebeyond to provide the best customer service. They are friendly and professional. I look forward to seeing them every time I have to head over to the bank!

l found this bank branch to be friendly and helpful. I've been banking with them in Mammoth Lakes…read morefor about a year now. I have not visited any of the other branches. The website and mobile app are not as usable as some of the larger banks; like Wells Fargo or Citi - but that is to be expected. The website and app are useful for basic needs.

Customer service is way better at mammoth branch. They need some work in Bishop.read more

I have visited the bank on a few occasions, and I also took the time to ask people around town what…read morethey think of Desert Valleys Federal Credit Union. Without exception, everyone I spoke with had wonderful things to say -- not only about the bank itself, but about the people who work there. The community clearly has a lot of love and trust for this place, and after my own visits, I can see why!

The bank is great! I have been a member for the last few years and have had zero issues! Would…read morerecommend.

I called this morning because I was being told my password was incorrect. I explained why I was…read morecalling and added that I was concerned. While transferring the call the woman who initially answered allowed me to hear the conversation where she described me as "having a fit". I will be leaving this bank.

Opened a Business Account here was thinking oh community bank in Mammoth how nice support local…read morebusiness down for that, to good to be true, I do own a legit business in mammoth, but my funds will be going to another bank!! Then when it was time to deposit a check, after signed the back of check and deposited check. they told me there going to be a 9 day hold on my check, of course after the fact. Non transparent bank read the 3 point type I guess !! Thats not happening, took my check back and closed my account. were done !! Also they charged me $15.00 to close my account took them 15 minutes to tell me that , I guess that pays for that cheap desk lamp they give you when you open a new account, thats super cheap and there free cookies our hard and belong in the trash Then the manger said they would put holds on deposits even after 30 days of Being a customer, what a joke, its collateral bank big joke there owned by another bank cheesy business bank low grade business practices the employee our nice but there policy's suck!!!

Went in to set up a checking and savings account. Josh helped us out and was a joy. He was…read morefriendly, knowledgeable, and set me up in a timely manner(I had my toddler with me so it was important not to sit for a long time ) 5 stars all the way!

Brie and Shannon in Kernville are always great when I come in. Very friendly and always willing to…read morehelp me in any way they can. Highly recommend their services in the kernville branch.

I have been with Alta One for over 10 years. I have only ever had positive experiences at the…read moreBishop branch. The employees are attentive and very helpful.

If I could do negative stars I would!! They have made numerous illegal transactions and transfers…read morein my accounts without my knowledge or consent. Do not bank here! They will steal your money!

Isabell probably doing great job due to the other review. Keep on Trucking Isabel, sounds like the…read moreguy was sketchy.

I walked in hoping to open up a new account. First they told me that I had to bring in proof of…read moreresidency because I had just relocated from another state (AZ). So I obliged & brought them in a proof of employment from my present employer. Then the associate named Isabel Trujillo, who attended me the 2nd time I walked in, accused me of having a fake driver license/ID. Can you believe it?! She told me that she reviews many Arizona state ids & has never seen one like mine. Mine is worn a bit so the protective seal it has on it is coming off. I find it funny that she's accusing me of having a fake identification when my sibling has went in there recently & opened an account with the same type of driver license. Haha! I took my services somewhere else. These people are ridiculous! Don't bank here. I'm pretty sure the lady was being lazy because it was close to 5 & she probably didn't want to do her job. I won't ever do business here.

Had a Conversation on the phone about opening a new Business account only to be interrupted every…read more12 seconds, while I was talking she was talking cutting me off mid sentence! I think this is the norm nowadays no one listens anymore Well taking my $$$ elsewhere Here we go again US Bank says it in there name $$$$$$ for US

I think the changeover from Union Bank to US bank was challenging. Every single person that's works…read morethere from Angela(branch manager) to Gladys, Bettina, Alma and others treats me with kindness, respect and helps with any question I might have.

Very hospitable. Nice people and caring service. Thank you…read moreCecilia for your time! Hope to see you soon

Everything is good here. Loans, checking, staff and convenience. Amanda McIrvin is amazing.read more