Sharing a TERRIBLE experience with a chiropractic office I've been using since 2021. I'm sad to…read morestay, but it took such a bad experience that I'm compelled to inform others. I've been a patient of Dr. Hess at Indian River Health Center since 2021. He's a very skilled chiropractor, and until recently, I continued to return despite what appeared to be ongoing issues with staff turnover and internal/ legal conflicts with other medical practitioners. However, my most recent experience was so unprofessional, disrespectful, and inconsiderate that I feel compelled to speak out. Before renewing my health insurance, I specifically called the office to confirm which plans they accepted. Based on their confirmation, and after double-checking with both my insurance agent and the insurance company, I chose a comprehensive (and expensive) PPO policy **specifically to continue seeing Dr. Hess.** One day before my appointment, his staff called again to verify that my plan was accepted and that my co-pay would be zero. Yet, when I arrived for my appointment, the receptionist abruptly told me they would NOT accept my policy after all. When I reminded her that they had confirmed multiple times that they did, she replied rudely that the only way I could see Dr. Hess was to pay out-of-pocket, and she added, "If you don't like it, you can go somewhere else." I was stunned. This was not only unprofessional but deeply disrespectful on various levels. Patients deserve honesty, consistency, and basic courtesy - not to be misled about coverage and then dismissed. I texted Dr. Hess directly afterward to allow him to address the situation. It has now been over a week, and he has not responded at all. Unfortunately, this silence speaks volumes. I've supported Dr. Hess over the years, even defending him when others spoke negatively about his conduct behind the scenes. But after this experience, I can no longer do so. **No patient deserves to be treated this way.**

He is a good chiropractor but he has no idea what is going on behind his back! He allowed his rude…read moregirlfriend to take over office manager position! We were with him 3yrs and she took us off his schedule with zero notice! My mother died that same week and we could not come to our appt. We called MANY times asking to speak to him. His girlfriend prevented it and we were dropped like a hot potato. We saw him twice a week for 3yrs and are not happy the way we were just dropped and our phone messages were not answered after that! No loyalty and a rude office manager!!

Outstanding doctor, compassionate and listens really cares about her patients. I personally like…read morewhen she goes over your reports in details.

I discovered Dr Torres-Olsen by browsing for a female provider who had a smile that showed me she…read moreis compassionate and I am so impressed on her knowledge. I have been going to Dr Torres-Olsen for two years. I have never had a provider who will listen to what you have to say. Not a doctor who makes their own decision in 10 minutes when they have a quota to meet. I have multiple health issues and she has helped me get to the point I'm feeling good. Just an awesome Provider. And I want to recognize the two that work very hard. Monica who is awesome taking care of getting you checked in and makes sure the referrals, x-rays ordered and so much more. Jocylyn is a great nurse who does the BP, Oximeter, temperature etc. She loves to give shots I know that for a fact. I am very hard to draw blood on and she does a great draw on me. So if you are looking for a provider that listens to you, because who else knows your body, you do. Then she will help you to understand the issues you are having. Oh, she will go through all of your lab results and explain them. I have said enough. Thank you Dr. Vivian Torres-Olsen and staff.

When I need a Chiropractor, Total Health is my go-to! I've been a patient there for about 20 years…read more I love the fact I am not told I need to come for x amount of treatments. I go when I feel I need an adjustment. No appointment necessary! Being able to just WALK-IN is a huge bonus! Never a long wait! Easy easy! P.S. They have an awesome staff, as well! Pam Rudd, Vero Beach​

I have been using the services of this office on and off for 3 years now and do not have a one bad…read morething to say. Attentive and helpful staff, never a long wait as I prefer walk in option which is so great in itself. Dr. Stepanek is a very knowledgeable chiropractor, in my opinion, as she suggests solutions like stretches for my aches and pains as well as an adjustment that takes care of the issues I present with at the time.

I have been a patient at LifeForce Chiropractic since 2016. Dr Jeff is an excellent chiropractor!…read moreHe explains the how's and why's of the entire chiropractic adjustment process and benefits of making chiropractic adjustments a part of your overall health journey. He has helped me immensely with my neck and back pain and sciatica.​ His office staff is amazing! They're always helpful and positive and accommodating with scheduling/appointment changes. Check out his website and you'll see all the helpful information about his practice and benefits of chiropractic care.

Sure, the staff is friendly and nice...until you have a problem or a question about your insurance…read moreand co-pay. That's when they change. I was shocked at how I was treated after being a returning patient and seeing them for nearly a year and also being disabled with Medicaid. If you have Medicaid, trust me when I tell you to steer clear of LifeForce Chiropractic. They would not return my calls when I left voice messages or reply to my emails. When I did finally speak to Sonya in the billing department, she was rude to me and lied to me when all I wanted was help and had questions. Without getting into everything, I'll just say that American Specialty Health (ASH) and their Group Appeals and Grievances Department is now investigating LifeForce because what they were doing to me (and likely others with Medicaid) was/is illegal. ASH has been unable to speak to the provider and their staff because they knew what they were doing was wrong and they were caught. (My health insurances words, not mine.) Long story short, LifeForce reimbursed me for what they should not have been charging me. And, yes, they're being investigated because of it and because they're not doing what ASH is requesting of them and because I never signed anything for Lifeforce to charge me. LifeForce is creating Member Billing Acknowledgement Forms now, though, so whatever you do, do not sign them because it protects LifeForce, not you. If you end up paying when you shouldn't have been and you signed those MBAFs, you would not be able to get your money back. I wasn't going to review them because of the nature of what's been going on behind the scenes with my insurance and LifeForce (things I had no idea were happening until now), but I feel that others need to be warned. Trust me when I say to go somewhere else.

I have been coming here for a while now. The help they have given me over the years has been…read morefantastic! The staff are all nice to me and that makes a difference. They are flexible with my weird schedule and allow me to be move my appointments around, which I am grateful for. I have come in there with a range of moderate discomfort to just needing a regular adjustment and each time they are able to help relieve the pressure off those areas. Each of the three Chiropractors are nice. Dr. Nubani has been so helpful in my chiro journey. Thankful for all the times she has made me feel better from when my jaw was really sore to when I fell and messed up my back. Feeling back to normal now and glad I saw their FB ad and acted on it. I just wish they were closer to me.

I was impressed with Clow Chiropractic from the minute I walked into the office. I have been to…read moremany chiropractors in the past, but none took the time to fully investigate the underlying factors that caused the problems I had with my back and neck. Dr Clow and his staff refused to work on me until they were able to fully access my bloodwork and xrays to understand the underlying issues that I have had in the past. I am currently being treated by them and all members of the staff are awesome!

No care for appointments, set me up for one, then told me I didn't have one, took my payment for…read moreit. Apologized for the confusion, gave me another one. Sitting in the zoom call, waiting for my provider and now 22 minutes later and I am still waiting. Glad, I am not one of the ones that need super indepth care. Hate to think how they get treated.

I currently live in Silicon Valley, California, after I relocated to this area (following a brief…read morestay) in Central Florida, back in 2021. I recently suffered through a series of traumatic life events, and so I attempted to reach out to Dr. Joel Shuy in my time of need. I wanted to to see if it would be possible to continue having sessions with Dr. Shuy, via telehealth appointments, while I'm living in the California area. Dr. Shuy was just as kind, caring, and understanding as he always has been. He permitted me to have sessions with him via long distance, and we've already met for several long distances sessions, via the phone, since I recently reached out to him. Dr. Shuy is truly one of the most gifted and knowledgeable Psychologists that I've ever had the pleasure of being a patient of. Dr. Shuy has helped me so very much in life throughout the years, and now again, he has helped me, substantially so, just in the few sessions that we've recently had.

Friendly staff inside to assist with any issues or of course answer questions. Relatively low cost…read morefor today's world around us. I'm glad I went here. Five Stars.

This is my all-time favorite pharmacy. Grey and Sue are very friendly and knowledgeable. I…read morestarted going to Bayside Lakes when I had a prescription not covered by my insurance. Other pharmacies wanted to charge me an arm and a leg for the prescription. Grey charged me a much lower amount. They're not as rigid and inflexible as other pharmacies. Bayside Lakes will work with you to give you what you need. They're wonderful!

Dr Addeo is great!!! She's not one of those " I need to see you every week" typo Chiropractors…read more He since of professionalism and altruism are second to none.

I've been a patient for 2 years or so. Dr Fran is terrific and her methods work very well. I go…read morefor specific problems and routine health maintenance. Excellent service.