Dr. Downing has helped my husband & I several times when we've been completely stuck on an issue or…read morein understanding one another. He offers great biblical counseling and tools that have helped us work through tough issues and remain happily married. Totally worth the time, money & effort!

Dr. Downing was great in helping us learn more effective communication as a couple. We learned…read moretools that are sure to help us throughout our lifetime!

I've been seeing Dr. Chung for over a year now. He is my 3rd psychiatrist that I've seen in my…read morelife. I highly recommend him to anyone. He's great to work with and very kind.

Called a few times and no answer, would have schedule an appointment to be seen. Need to get seen…read moreso On ti the next place

Denny is an amazing and awesome Therapist he's helped me focus and apply real effective logical…read morepsychology in a meaningful way. His skills of listening and helping you walk with you on whatever you are facing are special. I highly recommend him for those seeking a great therapist.

Denny is such a caring therapist. He's patient, a good listener, and usually knows exactly how I'm…read morefeeling. Always has a recommendation or solution for my problems so that at the end of my session I'm feeling at lot better about what I'm going through. Highly recommend him!

First things first, do not bother consulting with the nurses here. You're better off just making an…read moreappointment. If you are a walk-in, the front desk will most likely try to direct you to them as the doctors are almost always booked with appointments, and the nurses are supposed to give you medical advice if you have any questions, concerns, or symptoms. I have made this mistake twice; the first time, a few years ago, I came in because I had been coughing up blood all morning and I was in consistent pain. The nurse (I wish I had written down her name, not sure if she still works there) who I spoke to was extremely condescending, not only telling me that I was overreacting and coughing up blood is rarely as bad as it seems, but she also did not offer any significant advice and essentially told me to wait it out and did not write me a note, so I still had to go to class. I made an appointment with a doctor here shortly after and had a chest x-ray and lab work done (that I had to pay for, which surprised me, as I was under the impression that it too would be included in tuition and they also did not accept my insurance, mind you), and it turned out I had a severe upper respiratory infection. The second time I made the same mistake was just this week, and it is the reason I am writing this review. I walked-in two days ago and opted to see a nurse since it was short notice, my symptoms were sudden, and I was once again in pain. I was greeted by a nurse named Nicki. I have sores all over my tongue, mouth, and throat, and have had a fever and muscle aches all week, and when I explained this to her, she looked inside my mouth and agreed that my throat looked "funky" and I had some "white spots that I can't quite explain" (her words). Despite this, she proceeded to tell me that it was viral, it did NOT look like strep throat, and I just needed to wait it out. Sound familiar? Hydration, rest, chicken soup. She said to ONLY come back if I developed "white fur" in my throat, which would signify strep. No note. Did not even recommend that I get a strep test just to confirm. Here I am, two days later, only having returned to this place because I booked an appointment in advance and I did not want to have to wait hours in urgent care or go to my primary care physician. My symptoms got worse since my last visit. I saw Dr. Fassbender (who I recommend, she has helped me more than once and is very kind) and she said I should get lab work done: a throat swab and a blood test to check for both strep and mono. I did so and waited an hour for the results, and I tested positive for strep throat. Exactly what the nurse told me I did not have. You have to understand how frustrated this made me, as I could have started the antibiotics two days prior and started improving instead of feeling worse and missing more classes. Dr. Fassbender prescribed me penicillin and that was that. Speaking to the doctors isn't always perfect, however, as I have had rude ones as well. Beyond my own experiences, one of my best friends was hunched over and crying from period cramps that were unusually bad and so I walked with her to the health center and once again the nurses were condescending and minimized her symptoms and pain, suggesting that she should just get used to it and it was part of being a woman. She saw a doctor later on and started birth control to remedy the problem. I've also had friends tell me that the psychological area is rather dismissive and unhelpful. Take from that what you will. Overall, I'd recommend just seeking medical help off campus, if you can. If you do not have insurance, this place can be a free way to help with minor problems or illnesses, but if you suspect you have a problem that might need medication, x-rays, or something more substantial in order to fix, it's going to be a hassle and some of the staff might make things worse. Always make an appointment in advance to see one of the doctors, don't bother with the nurses. If you need to cancel the appointment, do so far in advance or they'll use it as an excuse to get some money out of you. Stay on top of them about giving you a note if you need to miss class. Good luck.

With this being one of the many things you pay for alongside your tuition, it's a pretty handy…read moreresource. I've gone here for everything from girly check-ups to stitches. I've had physicals, talked with their nutritionist, blood and other lab tests, X-rays, and EKGs and paid minimal fees for each if anything at all. My experiences here have been generally positive. In the situation where I needed stitches after falling on campus, I called them up, told them I busted open my knee and that I was on my way over. I get there, the receptionists have the doors open and ready for me to get to Triage, where they look it over, have me fill out paperwork, get me into a room that looked like it was ready for surgery and the doctor sewed me up, wrote me a prescription for Vicodin, and sent me on my way. You know what the whole affair cost me? $0.80 for the Vicodin (which never got used anyway). No charge for the stitches. It's recommended that you sign up for FamilyPACT (which is free for students) when you use the Health Center. At the very least, it allows you to get prescriptions for free at select pharmacies and ALL Targets. REALLY useful. The Health Center also has chiropractors and acupuncturists ($5/visit each). I've only used the chiropractor, and while they are pretty thorough in asking what might be causing pain, they mostly just crack your joints and tell you to come back next week. The Center recently started charging a $20 fee for missing an appointment, particularly without notifying them. So don't just schedule to see a doctor and don't come. Since the Health Center is often in high demand, someone could have easily been fitted into that time slot.

Living with schizo effective disorder has been hard on me and my family. Jill Wu has helped me so…read moremuch throughout my journey with mental health issues. She acts as a life coach and helps me sort through every day struggles but most importantly she helps me when I'm having psychosis. She's been my advocate with my family who doesn't understand mental health. To have her in my life has made all the difference in my progress. She knows me inside and out and has earned my trust completely, which makes it all the easier to work with her. I recommend her to anyone looking for a life coach or mental health advocate. She is the best!

Excellent healer. Jill provided me with great feedback and recommendations to help me live the…read morelife I deserve to live.

Counselors there don't have the experience it needs to help families in crisis. Co-parenting…read morecounselors are completing their internship there. They are not fully capable of helping difficult cases. As a matter of fact very unprofessional very unethical. Places like this should have consequences for their actions and how they have affected entire families with her an experience therapist."

It's now been 10 weeks since my 1st contact with FACES and to this day I've not received any…read moreservices nor have I heard any update at all as to when I would be scheduled for service. If I could give this place and the people in it a negative 5 star it wouldn't even be low enough to describe how bad this place is. This place does NOT help families in crisis at all. Their representatives are fast at giving excuses but never provide solutions. By my experience, all they've done is collect from people an orientation fee of $50 to fill out paperwork. I wholeheartedly agree with all the other reviews of this place, horrible business if you can even call it that as one reviewer puts it and absolutely horrible as 'Anonymous A' reviewer puts it. RUN!!! RUN FAR AWAY from this place and don't look back!

My spouse and I were going through the most difficult time in our marriage and Dr. Robbins went…read moreabove and beyond for us. If there was a gap in us coming (due to my husband schedule) the office would call to check on us. He gave us many resources, books, shared his years of professional experience with us and we both trust him. He was so patient and when I would ask him questions he always would listen and made me feel heard even when it was difficult to hear. He always referred us to the Bible and quoted many scriptures, which was huge for us, and reminded us of what's most important. It allowed to walk and respond to the situation as God would want us to.

I normally don't write negative reviews, but my experience with Dr. Robbins left me deeply…read moredisturbed, especially during our last couples therapy session. One of the most concerning moments was when he told me that my childhood trauma was my "perception." I shared that my mom would wake me up in the middle of the night to console her through panic attacks. I then asked him if a child being molested by a parent would also be "perception," and he said yes. He later clarified that perception doesn't mean it didn't happen--but using that word felt extremely invalidating. When I expressed that, he dismissively responded, "Okay, I just won't use that word if you don't like it." Throughout our sessions, he emphasized "self-control." When I shared that I believe control and self-control are often used to push away feelings, he immediately told me we could not work together. When I tried to explain my perspective, he shut down and refused to share his own thoughts. During that same session, he disengaged almost completely--remaining silent and appearing to stare me down. He said he didn't want to "argue," but I was simply expressing how I felt. Therapy should be a safe space to communicate openly, not one where a therapist withdraws when challenged. There was also a situation where my wife stormed out of last session because I didn't want to spend our 45 minute session going through a 50-page workbook. I preferred to do that outside of session time. Despite this, Dr. Robbins placed the blame entirely on me. And because I kept urging Dr. Robbins to look at the underlying root issues in our relationship, he acted very childishly by using that same approach in a crude way on me. My wife lost our family 500k by gambling it away in stocks and crypto. He asked how it made me feel and what trauma that was coming from. Obviously, it makes me feel like I don't matter, but I want to break the cycle of my childhood trauma where boundaries were not allowed, and I want to set boundaries with my wife. When Dr. Robbins heard that, he didn't care to respond, because his main goal was to one up me by using the root cause methods I was urging him to use. At another point, he asked, "Where do feelings come from?" I said the inner child, and he responded, "No, it comes from behavior." I am always talking to my son about feelings and emotions, and after the session I told him what Dr. Robbins said about feelings not coming from the inner child. My six-year-old son's immediate response was, "what the h*ll." Even my six-year old son is emotionally smarter than Dr. Robbins. I would not recommend working with Dr. Robbins because he uses his pain and his coping mechanisms to dictate the session. After ten sessions, we had no real improvement in our relationship.

I work in healthcare and with the pandemic we were offered free mental health sessions. I think I…read morewent through at least 5 therapist before my friend recommended Steven. I live in the SGV so I was hesitant since Steven is all the way in Fullerton but after our initial intake, I was like ok, this is going to work. Steven just makes you feel so comfortable. He gives you suggestions on books and websites to look at and "homework" but never makes you feel bad for not reading the book or doing the homework. It didnt feel like he was just trying to check things off or write notes but more like this is YOUR session so you lead it how you want it, which I love. We talked about my anxiety and depression and we're still working on it but I always feel at ease and look forward to my sessions. If I'm having issues and it's not time for my appointment I'll just text him and he's able to squeeze me in. With a healthcare worker schedule, it's always changing and he's always so accommodating. I love how we can jump on a zoom session or if I want to go to the office, he makes time. I've cried with him and I never felt like it wasn't ok. I highly recommend Steven, don't be afraid because he makes you feel like that ball of tangled Christmas lights (since it was just Christmas) could be untangled with sessions with Steven.

I had seen various therapists a few years ago for postpartum depression after having my first…read morechild, but had stopped once my symptoms went away. This was long before covid and before tele-visits were available and I literally just didn't have the time to physically go to the therapist's office every week, especially with a baby at home. My office closed back in March 2020 due to covid shut downs. We were suddenly teleworking full time and trying to figure out how to do our jobs fully from home. My then 2 and 3yo toddlers were pulled out of daycare due to fear of them catching covid. Needless to say, things became EXTREMELY chaotic and stressful at home. Trying to juggle being a full time parent with toddlers at home while trying to work a full time job from home has got to be the most challenging thing I've ever done to date. I became very depressed from just being stuck at home all day long with no social interactions besides my husband and kids. Not being able to relieve stress or have any time to relax took a toll and I became more and more unhappy. I got into so many fights with my husband and had so many emotional breakdowns just from pent up stress. I loved being able to watch my kids grow up this past year, but it was definitely not without many breakdowns on my part. I was feeling like such a failure. I confided in a close friend about how I felt earlier this year and she recommended I try out Steven for a free consult. She had gone to high school with him years ago and had started seeing him when she found out he opened up his own private practice last year. I did my research and contacted him for a consult. After our initial encounter, I immediately booked a session. Steven offered televists so I didn't HAVE to drive anywhere, but could if I wanted to since he offered in person as well. With my hectic home/work life, it was so much easier to be able to do televisit. He was so warm, friendly, funny, and seemed so genuine from our initial encounter. I had already done my research and know that he's definitely well qualified in his field. I've been seeing Steven now for about the past 6 months and he's truly lived up to my expectations. Our sessions are always relaxed but productive, he is able to make me feel better especially if I'm already having a bad day. He has given me courage and the tools to understand myself, boost my confidence, and ultimately improved my relationship with my husband and even my toddlers..lol!! Steven is so patient and he truly listens and absorbs everything I tell him. I feel so comfortable talking to him and it makes it so much easier to open up and share my feelings and issues. He doesn't make judgements and is just so easy to talk to. Having been to other therapists in the past, I was able to tell the difference immediately with how Steven approaches his patients. He is way better than the others I had tried in the past. They just didn't seem as warm and caring. I even convinced my husband to start seeing him as well starting next week!! This is a feat in itself since he never really "believed" in getting any kind of "therapy". He's seen the improvement in our relationship and now he's willing to give it a try for his own mental health. It's definitely improved our home dynamics and let's us "resolve" our issues before it snowballs into something bigger. If you've never seen a therapist before, I would highly recommend trying out Steven first. It's worth it!! I've learned that mental health is SOOOO important, especially in this day and age with so much uncertainty and chaos around us.