The hotel itself is not bad. The problem there are the employees who were absolutely rude and…read moreimpolite to us as guests making our whole stay so miserable we couldn't wait to leave. Every time we passed by certain employees (Mrs. Viola and Vanessa if I remember correctly) they looked at us and giggled as if we were ETs. Notice we are not the type of extravagant people one would look at normally, but for some reason they found us funny. Also, every request we had seemed like the hardest thing on the planet to accomplish. We once ordered a spoon in the room (I needed to take medicine) and my bf who was downstairs overheard them commenting how such a stupid request should take at least 30 minutes to be accomplished. I wished they could have a lesson with any American guest/costumer service to learn how to work at a hotel (a place where you work with people and for people). The overall arrogance was so unbearable we decided to cut our stay short and move to Remarque Hotel also in a central area of town.

Quite a good hotel, although some refurbishments are required…read more The photo's on internet are probably 15 years old. Great location, just outside Münster. Great food (breakfast, lunch and dinner) for reasonable prices. Good service and friendly staff.

Ich empfand das Haus insgesamt nicht als vier-Sterne-Hotel. Das Zimmer war etwas klein, der Lärm…read morevon der Straße (auch durch grölende Betrunkene) an beiden Abenden eine Zumutung, daher nachts das Fenster zu... Allerdings war alles sauber, das Frühstück war völlig in Ordnung. Das Ambiente wirkte insgesamt etwas veraltet und steril, eher ein Haus für Geschäftsreisende als für einen privaten Aufenthalt.

Quaint hotel with standard amenities inside the guestrooms. Each room differs slightly from the…read moreothers, from the dimensions of the room to the sheets used on the beds. The slight differences adds to the charm of this small hotel. Parking is a challenge. Streets surrounding the hotel are narrow even by German standards. Hotel staff is very friendly and allowed us to keep our keys at the front desk so we would not have to carry them with us. (The keys were on extremely, large, heavy, brass key ring rings which were nearly impossible to carry without being awkward). Breakfast room is elegantly decorated and offers a self serve buffet of coffee, tea, juices, cold meats, eggs, and bread.