Timely response, providing information needed to set up quote estimate. I look forward to further…read morecommunication.

From the owner: Our specialty is to perform for our customers, the highest level of quality fencing services at…read morefair and market competitive prices.

I met Aires at a local restaurant in early December of 2018. I told him that I had dealt with some…read morehorrible contractors recently I wanted to find an honest fence person who would do quality work at a fair price and he said he was that man. I asked about a warranty and he said they would honor their work for one year. I agreed and they got to my home the week of Christmas and began removing the old chain linked fence and installing the privacy fence. The constant conflict and cursing from Tony and the workers was a concern. When they left I was concerned how the post attached to my home looked so I called the office the following day to ask about it and they were arguing in the background and confrontational to me. The next thing I know Aries is at my front door angry we talked and I calmed him down and left the matter alone. They came back late in the morning on Christmas Eve to finish. I told them it was OK to wait until the next week I didn't want them to have to work on Christmas Eve, but Aries insisted they wanted to finish. They finished the Fence but not the gate before dark. Aries himself built the gate. He told my wife he didn't have all the hardware and would be back to finish later. It was dark and I was unable to inspect the gate and I paid him for the job on his word he would return to finish it the first week in January. He did not show. I called in early February and He told me he would be there the next week. They appeared without notice on a Friday afternoon as we were leaving for work and had to leave. After that I called repeatedly and eventually Aries came out on Saturday February the 23rd I discussed the problems with the gate and he agreed to fix them and said he didn't have the parts with him but he would be back the Next day. I agreed and he left. That was the last that I saw him. In the month or so since that time I have called two or three times a week and nobody would answer my calls. Until today when I called nobody answered but I immediately received this text: "We were there on Friday when you said you would be there and you told the guys to leave. We don't give two handles for the gate that cost extra. My have made three trips to fix it and you were not there. We are done with the job and will not be coming back so don't call us again" They have never finished the job in the first place. They were not here on Friday and I NEVER ask for anything for free. Furthermore Nobody from AAA Fence has EVER called me to set up a time to fix the fence and every time Aries says they were going to be there no one shows up. This company has some serious problems. They are unprofessional, vulgar and dishonest and take no pride in their workmanship. They should find another line of work which does not involve working with the public. Don't let the pictures fool you there are other choices.

From the owner: We are a family owned and operated since 1989. We pride ourselves on quality. We use quality…read morematerials and workmanship. We dig all our holes 16 to 18 inches deep always set in concrete. We use a higher grade materials to give you a long lasting fence. We do repairs and custom fencing if you can find a picture we can do it. We use welded frame gates and make all to fit any opening. We do handrails, residential and commercial fencing. We are also backed by the Better Business Bureau.

To begin with, the estimator, Ed, was very professional throughout the entire ordeal. He went above…read more& beyond, including cleaning up the horrible messes the installers left. His bosses are the problem in my opinion. After Ed did an on-site survey, we signed a two-page agreement to proceed. The first insult from Bill's after that was when we were presented a 10-page document, of which 3 pages consisted of verbiage explaining what Bill's would do to us if we didn't pay them. I voiced my opinion and displeasure with the tone of the document to Ed but decided to proceed (against my better judgement, but we wanted to get it done) and wrote a check for the 1/2 down. They had our check cashed in less than 4 hours. BTW, Ingle Fence was 5K less, but we liked Ed's professionalism and demeanor very much. I also referred a friend to Bill's and they did a pitiful job on hers. She has said that she will NOT recommend Bill's to any of her friends. So far, they have declined to correct two of the three deficiencies (1) pickets excessively spaced and warping present in just 60 days (2) picket bottoms just "floating" above bottom 1 x 6 on one section, and (3) didn't bother to even address the first problem I pointed out i.e., the top wood 2x4 cap of one section of fence not being level. They offered to "upgrade" the excessive picket spacing as a "goodwill" gesture by ONLY charging us another $4,500 on top of the 20K we already paid. They claim that the pickets shrank in the 60 days since installation. Buried on page 6 of the 10-page contract, is an explanation of the grade of wood they use. It's allegedly a #2 grade which, after seeing it in an installed condition, is one grade higher than it deserves. In addition, just to add insult to injury, Bill's office girls tried to collect the 1/2 down at the beginning of the job TWICE. They then tried to collect the final payment on completion TWICE. There was nothing nefarious about the duplicate collection attempts, just incompetence. To their credit, they did a site visit and took pictures. I asked that they report back via phone call, as I had already received one of their "FU" emails. So naturally, they DIDN'T report back via phone, instead, I got another "FU" email from them. In the end, their workmanship & materials warranty isn't worth the paper it's written on, other than for Bill's to throw it in your face when a complaint is registered. I have NEVER reviewed a business online, but I feel as tho future prospective customers of Bill's need to be aware that their workmanship is lacking & that the wood they use is substandard in my opinion. Bill's is a very arrogant company for no apparent reason IMHO. Beware, regardless of how much you pay.

Doing some ' Macgyver' type modifications and repairs to my chain link fence. Explained what I was…read moredoing to Mary, after she thought about my madness she totally 'nailed' getting me what I needed and pointed out things I was over looking. Made my day, my dogs probably don't like her.

I would 100% recommend Century Fence. The quality and customer service are top notch. I usually…read moredon't do reviews and wanted post this because they did such a good job.

Very pleased with the quality, price, and service we received from Century. The owner is honest,…read moreupfront, personable, and knowledgeable.

showed up quickly and before I knew it he was done and my gate perfect! Also I didn't have to pay…read moretoo much

From the owner: (501)690-3268 Always On time and usually same day service to give you the best possible price for…read moreAll repairs. FENCE GURU (501)690-3268