GOLDIE HALL is amazing. So kind and caring. She is Very…read moreprofessional and knowledgeable. It was a very pleasant visit and I am very satisfied with the service, from making the appointment to leaving the office, Gold Stars They really are a wonderful place to address your hearing concerns.

My son has bilateral cochlear implants and we have been seeing Dr. Jessica Voight since he was 2…read moreyears old. My son is now 11 and we traveled all the way back from up state Michigan to see her because his device is not working properly. Needless to say, she is the best audiologist from here to the east coast! We love you doctor Jess Please never retire!

I will be the first to admit, I am NOT the greatest patient…read more I've never had good experiences with audiologist and I had absolutely NO idea about my hearing loss, and what I could hear and what I was missing. I've been in hearing aids since I was 2 years old. No audiologist had ever taken the time to get to know me, understand me, or explain to me about my hearing loss. I just knew it was bad. I walked into this clinic apprehensive, and was immediately welcomed by all the staff including Bentley, the office pup. Dr Emily took the time to explain everything under the sun about hearing loss and I learned so much in just my initial visit. Right away I was on the path to my new aids. Mind you, I wore analog aids for the first 31 years of my life. This was a switch to digital and boy was it a love/hate relationship for a brief minute. I love them now and it only took 2-3 months to really get used to them. Again it was the patience and time that Dr Emily put into my case that helped me get past the cruddy beginnings. Definitely a 5 star clinic!!!

horrible experience! stay away! i was sold a lenire therapy unit for tinnitus that is defective…read moreand has permanently damaged my hearing. this clinic cannot handle severe or complexed cases. they are overpriced and unprofessional. i paid 4700 for the lenire unit which includes brief monthly telehealth visits . i would also get unidentified random text messages from the office. initially none of my phone messages were returned and that was my warning to stay away!

Donna Demarco and her mom took very good care of me. The hearing test is very comprehensive and…read moremost thorough and it turns out I do need hearing aids. The hearing aids will blend in with my hair, thank God. Folks don't put it off any longer. This is the place you should go!

Just terrible in every way. From customer service to billing to products. Threatened to send me to…read morecollections because they couldn't handle working with insurance (as they originally said they would). The whole experience was a nightmare and myself or my family will never go there again.

I do believe that Tom is very good at what he does. And that he can make a difference in your…read morehearing needs. I see some changes have been made with office staff, that is where I had my biggest conflict. I have spoken with Dr Mcarthy and hope that we can continue to have a good relationship.

I didn't like the hearing aid i bot but they said i could upgrade any time. Thank you, AA.read more

I cannot say enough good things about this clinic and the care I received. After years of going to…read moreanother ENT clinic that was later sold and renamed, I spent nearly two frustrating years being given the runaround with no real answers or solutions for my condition. That all changed the moment I met Valerie. Within just one hour of my first visit, she took the time to truly listen, thoroughly evaluate my situation, and accurately diagnose the severity of what I've been dealing with. For the first time, I felt heard and taken seriously. While my previous doctor told me there was nothing that could be done, Valerie immediately took action. She has already scheduled me for a tonsil removal in the next 30 days to address the recurring infections and strep throat I've suffered through--three times in the past 11 months. On top of that, she identified additional concerns, referred me to the appropriate specialists for my GERD, and put me on a clear path toward real healing. For years, I've lived with constant pain, discomfort, and vocal cord damage that has affected my ability to speak and function normally. In just one visit, Valerie and her team gave me hope, direction, and a plan. The level of care, professionalism, and compassion I experienced here is truly exceptional. I was taken care of from day one, and it's clear this team genuinely cares about their patients. If you're looking for real answers and providers who will actually take the time to help you--this is the place to go. Highly, highly recommend.

I'm not sure where to put the star rating. I'm torn between 3 and 4 stars, which is never an easy…read morechoice IMO. Today was disappointing... not so much about the level of care but based on when I called originally a few weeks ago to see if they treat a specific condition, I was told they do and have a few patients. Well, it turns out in less than 10 minutes, I'm told by the doctor that nothing can be done for me. That was extremely disappointing, it wasted money, a couple hours of my day to take time off work, drive into town and so on. It would be much better for the staff to know that something specific can't be treated rather than waste time for all parties, money and dash hope. As for everything else, check-in was prompt and I was taken back shortly after my scheduled appointment. The young man asking me questions didn't understand what I was being seen for and admittedly said he didn't know what to ask me. I didn't take offense, it's fairly rare. The doctor came in quickly, we spoke for a few minutes, mostly telling me things I already knew and unfortunately he told me there was nothing that could be done and I made my way to check out. I imagine their care is perfectly acceptable, as my previous ENT recommended I contact them, but as I said... it ended up being disappointing all around.

I was referred to Prodigy by my sleep doctor (following a sleep study) and was contacted by Kate at…read moreProdigy to discuss my Health Insurance, and schedule an appointment for the class required to teach patients how to use the device. I was a little late (not realizing that coming via Benson, that A street was one way going left, and I needed to turn right on it) however Kate was super sweet about that. She had checked my insurance benefits prior to my visit, and it's unfortunate that I'm with a very weird company through my husband's job. As it turned out, it was cheaper for me to pay for the device outright than go through insurance. But that is not the fault of Prodigy, and not much i can do about it. I checked in, and went into the room at the back for my "class" with three other students. 3 of us had the same device, another lady had something different to us, but Jim our instructor seemed to know every little thing about both devices, and went through everything with us. I was extremely anxious and nervous about the whole sleep study/CPAP machine, not knowing what to expect, or how it would feel when we try to sleep with it on, but at least this class gives us all the information we need to know regarding the equipment. During the class, Kate came in, and explained very comprehensively to the other students about their insurance coverage, and the requirements that you need to meet to have it covered. This didn't apply to me though. Once we had been taught how the machines worked, we were each individually fitted with the type of headgear called for in our prescription, and completed some paperwork. A thorough and well taught class. Questions were welcomed, both from Jim the instructor, and Kate on the front desk. I do feel as though I'd have no problem calling them if i were to need any additional help or instructions, and my visit was not nearly as bad as i had anticipated.

The folks here were very nice, kind and patient. The young lady at front desk, Kate, REALLY knows…read morethe business. She was so sweet to me. I purchased a CPap from them. They answered ALL my questions. I would Definitely recommend them to anyone!

I've been going to Dr Downes since 2016. He's an excellent neurological physician. I've sent many…read morepeople to him because of my confidence in his ability to diagnose and ans treat difficult problems. That includes my most precious family members. I personally have some very complicated issues. He gives you his undivided attention during your appointment. He is an unusual and extremely intelligent person. I highly recommend leaving your judgement at the door and letting him work his magic.

Dr. Mary Downs took her time and listened carefully about my condition. She really cared about my…read morecondition and gave me informations. And everyone in the office was very nice and helpful. Thank you.

A Professional Nurse's Perspective on Clinical Integrity…read more**Rating: ** As a Registered Nurse with 25 years of experience,, I understand that medical reviews are inherently anecdotal and subjective. However, I feel it is vital to offer a professional counter-narrative to some of the high-conflict claims posted here. It is a frustrating reality in healthcare that providers are legally prohibited by HIPAA from responding to public reviews with the facts of a case. This often leaves the public with a one-sided story, especially when a provider has had to enforce a difficult clinical boundary. **The Reality of Care at Forget Me Not** In my time as a patient at this clinic, I have witnessed a level of dedication that is rare in the Anchorage community. Sara Stetson is a "listener-first" provider who treats her patients as partners in their own health. While some have claimed she is "too busy," the reality is that she intentionally serves the underserved--including Medicare and Medicaid patients--often spending significantly more time with them than she is ever reimbursed for. This is a sign of a provider who prioritizes community advocacy over profit. **Professionalism & The "Husband" Dynamic** Regarding the office staff, I have found the "dynamic duo" of Sara and her husband, Sumner, to be exceptional. In a small, family-run clinic, the office manager often has to act as the "gatekeeper" for safety. As a nurse, I recognize that their firm adherence to legal prescribing protocols and office boundaries is not "rudeness"--it is a professional necessity. They prioritize patient safety and regulatory compliance above being "liked," which is exactly the integrity I want in my own healthcare team. **Vetted Excellence** To any prospective patient: I encourage you to look past anonymous emotional intensity and focus on verifiable data. Sara is a 20-year veteran of the USAF and Public Health Service with an mpeccable, active record on the Alaska State Professional License Search. Public records and professional standing speak far louder than any isolated incident. I trust this team implicitly and highly recommend them for evidence-based, compassionate care.

This clinic was recommended to me, and I am very grateful for it. I am very happy and grateful for…read morethe referral! Office is cozy and friendly with beverages and couches available for your comfort. Sara is super nice and I found to be very thorough and wealth of knowledge!she and I have made this my primary health clinic.