I will be the first to admit, I am NOT the greatest patient…read more I've never had good experiences with audiologist and I had absolutely NO idea about my hearing loss, and what I could hear and what I was missing. I've been in hearing aids since I was 2 years old. No audiologist had ever taken the time to get to know me, understand me, or explain to me about my hearing loss. I just knew it was bad. I walked into this clinic apprehensive, and was immediately welcomed by all the staff including Bentley, the office pup. Dr Emily took the time to explain everything under the sun about hearing loss and I learned so much in just my initial visit. Right away I was on the path to my new aids. Mind you, I wore analog aids for the first 31 years of my life. This was a switch to digital and boy was it a love/hate relationship for a brief minute. I love them now and it only took 2-3 months to really get used to them. Again it was the patience and time that Dr Emily put into my case that helped me get past the cruddy beginnings. Definitely a 5 star clinic!!!

Great to find my way back here for preventative check for retubing and cleaning. The place looks…read moremore up to date ftom our last visit in 2015. Dr. McMahan has come a long way in improving the location. Staff was polite and courteous. Look forward to continue visiting this office for years to come when in Alaska.

I have had a number of audiologists in Alaska. First in Fairbanks and now in Anchorage. The staff…read moreat the Sound Choice (and Northern Hearing) are the best. I have a somewhat complicated situation with hearing loss that began when I was in my 20s. Jessica Voight of Sound Choice was the first audiologist I encountered that was not simply trying to sell me "devices." She helped me understand what my situation was and where it will eventually lead. I could go on, but my only advice is don't settle for less, and do get tested (at Sound Choice) if you or your loved ones have noticed you missing a few words here and there. Or leaning in to conversations. Or not being able to hear the discussion across the table.

Sound Choice is the best!! I have used them for a couple years but was really impressed on a…read morerecent visit. My hearing aids were not pairing correctly with my iPhone after I purchased a new phone. This compatibility issue had perplexed many users and a message board thought the problem was not solveable. However, Dr. Jessica Voigt connected directly with a Resound technician, patiently spent time going through diagnostics, and was able to solve the unsolvable problem. I didn't have to buy new hearing aids to go with my new phone. Thanks Sound Choice!!

GOLDIE HALL is amazing. So kind and caring. She is Very…read moreprofessional and knowledgeable. It was a very pleasant visit and I am very satisfied with the service, from making the appointment to leaving the office, Gold Stars They really are a wonderful place to address your hearing concerns.

My son has bilateral cochlear implants and we have been seeing Dr. Jessica Voight since he was 2…read moreyears old. My son is now 11 and we traveled all the way back from up state Michigan to see her because his device is not working properly. Needless to say, she is the best audiologist from here to the east coast! We love you doctor Jess Please never retire!

I do believe that Tom is very good at what he does. And that he can make a difference in your…read morehearing needs. I see some changes have been made with office staff, that is where I had my biggest conflict. I have spoken with Dr Mcarthy and hope that we can continue to have a good relationship.

I didn't like the hearing aid i bot but they said i could upgrade any time. Thank you, AA.read more

I was referred to this practice by my oral surgeon in Anchorage, AK. Nice staff at ACENT. I had a…read morenice consultation with Dr Schaffer and he answered all my questions and dealt with my concerns. We discussed a near future outpatient surgery. I enjoyed meeting Dr Schaffer. Lisa Palermo did an excellent job working within my travel schedule to book my surgery and post-op visits.

I made an appointment with an audiologist for a hearing test, as I am in my 60's and my wife said I…read moreneeded it. It took me several weeks to get the appointment. The audiologist was friendly and appeared competent. I had no issues with my tests or the hearing aids I bought. After they had my money, however, it has become impossible to get any follow up care or service. After a time, the battery on one of the hearing aids failed. I called for an appointment. They told me they were too busy to see me and to just drop off the hearing aid for her to look at. The hearing aids were still under warranty. I dropped off the hearing aid and they went silent. After a month, I called back, and they sounded like they never heard of me. After a considerable wait, they reluctantly admitted they had my aid ready. I tried to set an appointment to pick it up and make sure it was OK, but they told me it would be 4 months or longer to get an appointment. They said to just drop in and pick it up. I dropped in and picked the aid up. When I got it home, I found they had given me a replacement aid. The aid would not pair with my other one and would not connect to my phone app (a feature that was instrumental in my selection of that model aid). I called them back and told them about the problem. They told me to drop off the aid again. I refused and said I wanted to verify the aid worked correctly when they were done with it. They gave me an appointment 4 months in the future. I was not pleased. Nonetheless, I showed up for the appointment. They spent 90 minutes trying to pair the aid with my app and finally succeeded. By this time I was late for another appointment and didn't have time to get the aid calibrated. I limped along with the unbalanced aids for a few months until I could no longer stand it. I called them again and asked for an appointment to fix the sound of the right hearing aid. I was told to drop them off. I refused and said I must be present to verify that they had indeed calibrated them to match. They told me they had no appointments available for 4+ months. That's when I decided to file a complaint with the Better Business Bureau, the Alaska state medical board, and Yelp.

Donna Demarco and her mom took very good care of me. The hearing test is very comprehensive and…read moremost thorough and it turns out I do need hearing aids. The hearing aids will blend in with my hair, thank God. Folks don't put it off any longer. This is the place you should go!

Just terrible in every way. From customer service to billing to products. Threatened to send me to…read morecollections because they couldn't handle working with insurance (as they originally said they would). The whole experience was a nightmare and myself or my family will never go there again.

If you have a procedure done, be sure to get a written estimate first. They told me my procedure…read morewas completely covered by insurance since I had met my deductible but insisted on billing me several hundred dollars. They refuse to provide an itemized bill. lesson learned

From the owner: ENT Specialists of Alaska has a 30-year history as the leading ear, nose, and throat specialists…read moreand facial plastic surgery practice in the state. The practice has locations in Wasilla and Eagle River, Alaska, and partners with three clinics in Anchorage -- Alyeska Center for Facial Plastic Surgery & ENT, Geneva Woods Ear, Nose & Throat Associates, and Anchorage Audiology Clinic -- to provide their patients with comprehensive ear, nose, and throat and facial plastic surgery care. The patient-focused team at ENT Specialists of Alaska can diagnose and treat a range of ear, nose, and throat conditions, including sinusitis, ear infection, dizziness, and allergies. The expert physicians perform surgical and nonsurgical procedures, including rhinoplasty, deviated septum repair, and balloon sinuplasty. They also offer a variety of hearing aid options for their patients with hearing loss. ENT Specialists of Alaska has Intersocietal Accreditation Commission (IAC) accreditation, signifying that the practice offers the highest standard of care on-site, including computed tomography (CT) machines for imaging.  At this time, all branches of ENT Specialists of Alaska are welcoming new patients. Book an appointment using the online scheduling tool or call the nearest office today.