Although Doctor Spencer is kind, the operation of this facility is horrendous. No one answers the phone. No one can get insurance coverage information to you. When I visited the facility, I received a cortisone shot in my foot and was told I could do the molds for orthotics then. I wanted to know if my insurance covered the cost, so the front desk workers were asked to find out. They were unable to do so while I was there, so I left and asked the employees to call and let me know. It's been a week since then, but I haven't received any information about my insurance coverage. I had decided to go back and have the molds done anyway until I found out I was going to be charged for another office visit. This is just gouging people. I'm tired of medical facilities getting away with this. I found a much cheaper podiatrist in Oceanside. read more

Dr. Dustin is an incredible doctor. When it was time for my bunion surgery, he walked me through the process so I would know what to expect as far as the procedure and recovery. He is extremely knowledgeable, calm and friendly. I appreciate that he takes his time with his patients. Honestly he should get a trophy for best bedside manner! The office staff is very helpful and friendly. They are quick to answer any questions and always returned my calls in a timely manner. I wish all my medical experiences were this good. read more

Alvera Podiatry Group - Second post op after bunion surgery. - Podiatrists Near Me - Encinitas, California

Dr Dustin is an A+ doctor and human. He's been treating me for plantar fasciitis and a few other foot issues. Highly recommend !

Over the past several days, I have called this place 9 times (during business hours, not lunch) and left 3 voicemails asking for an appointment. No one has gotten back to me. What kind of business is this?? read more

I can't say enough good things about this practice. When you walk in the door they make you feel like family and you do. It is truly breath of fresh air to know that good doctors exist and gives me faith in modern medicine again. I came in for a sea urchin that has been festering and growing in my foot for months. Dr Dustin handled it and gave me recommendations for other doctors for other my hand. I can't thank this crew of awesome humans enough. read more

Alvera Podiatry Group - The Man! - Podiatrists Near Me - Encinitas, California

Dr. Adam Dustin has truly changed my life and opened my world back up! After so many doctors had thrown up their hands as to how to treat my problem feet, Dr Dustin accepted the challenge and after much analysis, fitted me for custom orthotics. He instructed me how long to wear them each day so that my body would eventually adapt and realign. I trusted and followed his regimen and, as he'd predicted, after about a month I was a new person. My family and friends have been blown away at the new lease on life this has given me. I can now travel to and even hike in places I thought I could only ever see in pictures. It's been life-changing. I truly couldn't recommend him higher! read more

I've been going to this office for 5 years dealing with a foot issue and Dr Spencer is wonderful , however now I think he is dealing with not hiring knowledgeable staff. I've been waiting for a referral for 4 weeks ! I've called office 4 times with no response . I'm now forced to find a new Doctor read more

Dr. Dustin was so sweet with my teen son. He was not happy about going in to have his ingrown toenail cut out, however Dr. Dustin joked with him to get him to relax and we were able to get the procedure done! I highly recommend Dr. Dustin, especially for kids and teens! read more

Treating my ingrowing big toes for years now. Originally chosen for location in the same building as my physician, followed to current location much further away from home for professionalism. read more

I came in about a week about to fix an ingrown toenail that was in severe pain, and from the second I walked in everyone was so welcoming and sweet. It was such a warm and inviting environment. Dr. Spencer helped me to correct it, it was very efficient and painless. I would definitely recommend!! read more

I had heard that Podiatrists only want to sell you Orthotics but my foot really hurt. I went to see Alvera Podiatry based on their local advertising and promise guarantee. However, the first thing the doctor said is that I need orthotics. This, if true is fine. What I didn't know is how big a rip off these really are. These guys billed my insurance company $95 for a 5 minute office visit plus my $25 co-pay. On top of that they charged $55 for each "casting" plus $550 for the orthotics. My insurance company paid almost $750 by the time I was finished and I had to pay the deductable and a co-pay. The doctor's office told me they would call me when they arrived to pick them up. When my orthotics arrived the office called to set up a time for me to come in to pick them up and when I arrived they demanded an additional $25.00 co-pay (just to pick up my orthotics). I could not believe it. Surely this is a follow up visit since they already charged me $660 for these things. They insisted I see the doctor for a "fitting" but all he did was put them into my sneakers. Alvera Podiatry billed my insurance company $95 for the office visit again just to pick up my orthotics and billed me $25 for a co-pay again, just to pick up orthotics that they already got paid $750 for. This is outrageous. I recently found out that Costco now offers orthotics for less than $200. Shame on Alvera Podiatry, they are a Rip Off. read more

I ordered another pair of my current insoles. I moved out of state but was told by the office I could place my order and they would ship it to me if I paid for a Fed Ex label. That was fine. I told the girl several times what my ortho insole number was based on the insole I have which I just got this year. They sent me two pairs of the WRONG INSOLE. So unprofessional. I am not paying them until I get this done right. The insole doesn't even match my current one. Looks like they tried to pull a fast one and give me a cheap mold instead of the new 3D image I paid money for. read more

I never thought I'd have such a pleasant experience having my foot scraped at! So a few weeks ago, I went to my primary care doctor to get my foot looked at. She told me that it could be a foreign body...but didn't offer any sort of assistance to take it out. So I called over yesterday and talked to a very nice receptionist, and I got an appointment for the next day. It wasn't long of a wait at all since I had all of my paperwork filled out beforehand. Great customer service!! I was seen by Dr. Dustin, who is a very nice man. I can tell that he cares about his patients. The whole time he was scraping my foot, he was smily, nice, friendly, and engaged in conversation. I will definitely come back here if I ever have foot problems again. I remember a while ago I broke my ankle and went to C***. I remember feeling like I never really had all of my questions answered and I was always being rushed out. Dr. Dustin has a very quiet office, and seems very attentive. Next time I break anything on my foot I will definitely be limpin' his way!! Thank you Dr. Dustin! read more

Had to throw a shout out to Alvera for making my life better the past 5 years. I have bad planters fasciitis and need my calluses shaved down every month. I tried multiple places years back to find my go to and Alvera quickly became that. Both the docs are super cool and fun to be around, and just everyone in general is super cool here! Only doctors office I ever looked forward going to. Going to miss you guys moving back east! read more

Dr. Dustin and Dr. Smith helped me resolve what I thought was pain from heel spurs but turned out to be Achilles Tendinitis caused by a bone growth. Dr. Dustin set me on the path to recovery that avoided the need to remove the bone growth surgically. I'm back to walking and jogging. read more

Dr. Dustin and his staff are amazing. I had some minor foot surgery on Tuesday and was feeling anxious and nervous. He didn't sit there and talk about he procedure, but helped ease my mind by talking about family and hobbies and other things to take my mind off the procedure. After it was done, I wasn't feeling quite ready to get up and he sat with me and talked and made me feel comfortable and didn't rush me at all. Once I was feeing up to getting up and leaving he took the time to walk me to the car to make sure I was ok. Can't say enough great things about Dr. Dustin. read more

I have had great experience with Dr. Spencer and his team. When you call to walking in the front door. Carla is such a nice person and always makes you feel happy and comfortable. She bends over backwards to make sure she can schedule your appt. to making your appts. I have had both bunions removed and hammer toe surgery. I just had surgery Thursday and had an appt. today. I asked Carla after I heard her on the phone or helping appt. customers. I said to her today you are so nice and helpful. We need more people like you. Thank you to Alvera podiatry and you fabulous staff. Mary Thomas read more

What a pleasant surprise, YES, at the podiatrists office! I was impressed from the time I left a message as a new patient, to a prompt return phone call and the rare ability to make a same day appointment! I was concerned of the outcome because of the amount of pain I was experiencing so I was relieved to get an appointment so soon! From the moment I walked into their practice I was at ease, greeted by a friendly receptionist, welcomed with a calming, beach themed office decor which immediately relaxed me. I sat for 1 minute until the friendly medical assistant took me to the exam room. Within minutes Dr. Dustin came in and I was so impressed with his pleasant disposition. He immediately diagnosed & treated my foot while explaining the condition so I could understand. In such a short visit I found Dr. Dustin to be one the most competent, professional and personable physicians I've worked with. If you are looking for a podiatrist, Alvera Podiatry is your place! I'm so glad I made the choice! read more

Had a second surgery and healing well. I am very grateful to this office for making everything easy and smooth and always trying to accommodate my schedule. Dr. Spencer is still as kind and compassionate as ever, and Carla is the best. She runs the whole show, sometimes by herself. A great asset. Thank you! read more

Dr Spencer and Alvera Podiatry are lifesavers. From excruciating plantar fasciitis that literally took me off my feet yesterday, to pain free hikes though steep Hawaiian jungle trails today. I'm free! A couple cortisone shots, a couple pairs of custom orthotic shoe inserts...and even custom orthotic flip flops, and I have my life back. Thanks, Doc, and thanks, Alvera Podiatry. read more

I came in with x-rays already done and pain in my right foot, mostly along the bottom outside towards the ankle bone. He felt around my foot, left the room and viewed the x-rays. He returned saying I had a Tailor's bunion. I questioned why it hurt so far up my foot (the Tailor's bunion doesn't hurt me to walk) and he said it was because it was on a nerve. To me, it feels like tendon pain and I know there's one in that area. He never did more imaging, more questioning, didn't observe my gait, nothing. He said the only cure would be orthotics and it would be $550. He checked to see if the insurance covered it, it didn't. We explained we don't have that kind of money or even half of it. He said, "Check your finances and you can get back to me." I said, "What do I do in the meantime? I can't even walk." He said, "That'll be tough. Soak your foot. When you figure out your finances, you can call me." The end. No alternative, no trying something else, no crutches or anything provided so I could walk in the meantime. Basically, if you don't have $550, get out. UPDATE: This is about a year later: That "Tailor's bunion" ended up being a tendon that was shredding, fiber by fiber and finally severed, requiring surgery. read more

Wow, great experience! Never had a better listening Doctor, not a more gentle one. I thank you for taking such great care of me. When you have a need to see a great Doc for your foot-go see Dr. Dustin!! read more

No question that Dr. Dustin is the best podiatrist in town. He is extremely knowledgeable. He fixed my feet, my wife's feet and my fathers. He is honest and down to earth. What I liked the best is that he explained the procedure so well and was very aware of my apprehensions. He knew just what to say to calm my fears. PS. The 1 star review by Noah is undeserved. He needs to take up his beef with the insurance company, or go to Tijuana to get health care. read more

I go to Alvera Podiatry to see Dr. Adam Dustin. He's absolutely wonderful. I've written reviews on his yelp page (not the Alvera Podiatry page) in the past if you are looking for specific reviews for him. He's done 2 toe surgeries for me over the last 10 yrs. and I couldn't be more pleased. He is no doubt my very favorite doctor....ever! read more

Very, very good bedside manner with patients. I am a runner who had recent foot injuries; they really took the time to understand the problems with my feet and gave very good advice to prevent re-injury in future. If you are a runner, walker or perform activities using your feet, these are who you should go see! read more

I went to Alvera with heel pain in my right foot. I was told to wear a special boot for 6 or more weeks until my special Orthotics come in They never called me to tell me they were in, I had to call them. After I wore the boot for 4 weeks I could barley walk any more. I was fit and very active until I went to this office for help with my bit of heel pain. When I went in for the orthotic fitting I told the Dr. it hurt my heel he told me I would get used to it,now botjh heels hurt because of this wrong Orthotic, What a RIP OFF .My freind is a Doctor told me to get an over the counter orthotic at CVS I did now I am feeling much better. I wasted over $800.00 to get bad advise from this place and got no help from them. read more

Exactly what happened to Noah W happened to my son and me. They billed me over $500 for orthotics that were never picked up because I found out that they told my insurance company that 1. I asked for orthotics and 2. that my son's feet are deformed. Both 100% FALSE. They even charged me $85 for picking up orthotics - only problem is I did NOT pick up the orthotics!! read more

Terrible service. Front office especially. Can't even order the correct size sandals. Would never let them cut me. I had to wait 3-4 months just for an order to be filled. If you want apologies from everyone, that's the place to go. read more