Homeplace of Burlington is by far the best Assisted Living facility in the Burlington area. After…read moremy grandmother was diagnosed with Alzheimer's disease we tried to keep her at home for a few years, but we finally had to make the difficult decision for her to go to a facility. She received excellent care in the memory care unit and we couldn't have been more pleased. Everyone from the nursing staff to the administrators were very supportive and helpful with her transition. It was a very difficult time for her and our family, but we felt better knowing that she was safe and well cared for. I would highly recommend this facility.

From the owner: Home Place of Burlington is an Assisted Living and GLOW℠ Memory Care community in Burlington, NC…read more At our senior living community everyone is welcomed in like family as soon as they walk in. With each day offering even more amenities and activities to enjoy including internet & basic cable, a beauty salon and barbershop, and more you'll soon discover that stress-free living was near me all along.

My father went there and after a week he was rushed to the hospital after they forced a handful of…read morepills down his throat that made him aspirate then it became pneumonia in the hospital where he passed away. They are highly understaffed. He had to wait hours for any kind of assistance. I do not recommend.

Quality of care is terrible. Just a money making machine. Husband has to wait hours for…read moreassistance of any kind.

During a visit to my mother's house, I recently had some concerns about the caregiver services…read moreprovide by Life at Home Senior Care. Please, reconsider if you have an Alzheimer's or dementia patient. The caregiver services are less than satisfactory, and none are skilled and qualified. During the initial interview, the owner (Patricia McDonald) informed the family that all employees practice proper pandemic protocol (employees must wash their hands after entering a home and wear a mask from the time they enter the dwelling until the time they leave). I realized the caregiver was not washing her hands as she was exiting the bathroom, and she was lounging and being unattentive to requests. I contacted the facility, spoke to Megan, a receptionist, and I emphasized my concerns. She made me aware the owner was in a meeting, and she would contact me. I never received a call, but she did reach out to my stepfather and informed him that I was rude and loud. I was a little displeased because I was very professional during the entire conversation, but I refused to contact the owner or address the issue after hearing the news. This facility should conduct additional employee education and training to protect, prevent, and reduce the viral transmission or likelihood of exposure to patients.

This assisted living facility seems to have Supervisors who sit in their office in oblivion to the…read moreresident's needs. My mother did not have a shower for 2 consecutive weeks and the Administrator did not do anything proactively. The Resident Assistants appear overworked and would normally devote 5 minutes per shower. Every 2 weeks there seemed to be a different assistants on staff. Due to the staffing instability, the care seemed compromised as far as responding to the call light and assisting with dressing. When I contacted the owner of the facility and the corporate Supervisor about my concerns, no one bothered to respond. Is that professional? If you are addicted to highly processed foods with additives, this is the place to live and eat. From my perspective, their food is not healthy for the brain and body.

Blakey hall has the most caring staff under the most involved administrator in the industry.read more

Most of the staff are untrained and do not understand how to work with people who have Alzheimers…read moreor Dementia. Second shift staff members are on their cell phones ALL THE TIME when they should be care giving. Our mother "got out," wanting to see what was going on downstairs, and several staff members circled her yelling and grabbing at her trying to drag her onto the elevator. I was on the phone and could hear my mother screaming because she was terrified. Rather than handle the situation with experienced empathy and kindness, they CALLED THE POLICE on her. How did she get off the semi secured floor..?? If they were doing their jobs instead of talking on their cell phones, OR if there were more (TRAINED) staff per resident, her chances of getting out should have been slim to none. While she was there, the staff did nothing to help her feel welcomed and at home The activities directors are well trained and kind, and they did more care giving for some of the residents than the actual caregivers. There are signs all over the place to the staff that they "work for the residents..." however, with the exception of 2-3 good caregivers we saw staff only being inconvenienced by the residents. Our mother was mentally abused because the caregivers are not trained. She did not feel safe and we did not feel that she was safe. Supervisors are great communicators until you have a complaint or question their actions, then they will pretend they don't see you and ignore your requests for communication. Btw, the windows on the 2nd floor do not have locks to prevent them opening only a few inches, instead they can be opened all the way, which can leave your loved one with any level of dementia or poor balance in a potentially dangerous situation. If you decide to move your loved one to Blakey Hall, show up unannounced at various times of the day and observe the terrible way your loved one is treated. The only reason I'm even giving one star is because of the 2-3 caregivers and the activities directors. If it weren't for these folks, I would give 0 stars. We heard such good things about Blakey Hall, and were impressed by the lovely grounds, but that is just their facade...the real stuff happens inside.