Caring dedicated staff. both long term and skilled units have excellent nurses. I have the upmost…read morerespect for each and every one of them.

If I could give them a rating of -10 I would billing manager doesn't call about changes and will…read morenot call you back even her assistant lies to you saying she will do what is asked, but never does, asked to be be connected to someone over them never get a call back, I definitely don't trust them since they did my paperwork wrong to be transferred to another facility, nothing ever their fault, it's worst management system I've ever dealt with, DO NOT GO THERE

Dr. O'Toole with Novant Health Brain and Spine ordered X-rays of my spine due to my complaint of…read morefoot and sciatic pain. The X-rays gave the unexpected diagnosis of Scoliosis in the lowest part of my spine. I was shocked and nervous. Luckily, mine was diagnosed sooner rather than later. Dr. O'Toole and his staff were lovely. He suggested core strengthening and flexibility exercises. I requested guidance on exercises and a referral to Novant Health Rehab, in the same building. My Physical Therapy Team is Erika and Ryan. They explained that this won't cure Scoliosis but my strengthened muscles will better support my spine and hopefully slow the progress. Erika did my evaluation and explained the first batch of exercises and gave me an elastic band and printed instructions with illustrations, so I could also do them at home. She was so nice and helpful. Ryan has been doing the actual PT with me and I've been twice. He added more exercises and gave me the revised printed instructions with illustrations. Ryan has also been very nice, efficient and thorough with explaining new exercises and he patiently answers all my questions. I do my at home exercises everyday and my flexibility and core strength is improving steadily. I really appreciate the spacious and clean facility and all it's equipment and tools, especially because it is close to home. The overall atmosphere of the PT area, other staff and other patients is very pleasant. I actually enjoy the appointments. After every appointment they update MyChart so I can read all their notes about my progress. I hope you don't, but if you should ever need physical rehabilitation, for health or injuries, I highly recommend them.

Terrible Admins!! My mother went there for rehab, while there her Dementia got worse and we had to…read moreadmit her permanent. Everything was fine for about a couple of weeks and my mother got so confused, she started going to the door and trying to get out. Clapps doesn't have memory care, so she needed to get moved. Heather Oden the Social worker stayed on me and my sisters case in getting her out as fast as possible. She called me constantly! Me and my sister took a couple of weeks to find the right home and it still wasn't good enough. Do not send your love ones to this place. Even the nurses hate this place! I could go on and on, I hope the state shuts it down!

From the owner: Locally Owned and Operated! Nursing Facility, Rehabilitation, Activities, Special Needs Care,…read moreInpatient therapy, Outpatient Rehabilitation, Physical Therapy, Occupational, Speech and Joint therapy, Friendly & Excellent Staff and Residential Centered Care. Over 50 years of excellent care!

Great community! Family owned, great quality of care, all three levels of care(Independent living,…read moreAssisted Living, and skilled nursing), staff members are very friendly, and overall just a great tight knit community!

From the owner: Countryside Village Retirement Community is a family-owned and operated retirement facility…read moreoffering independent living, assisted living and intermediate nursing care to individuals. It provides a full range of accommodations, including apartments and cottage homes. The center s independent living section offers several activities for residents, such as game of cards, cocktail parties and programs presented by guest speakers and performers. It has an indoor swimming pool, exercise room and tennis courts. The center provides various services, including food, maid, housekeeping, laundry, transportation and emergency nursing services. Its additional services include hair, foot, dental and medical care. Countryside Village Retirement Community was founded in 1977 and is located in Stokesdale, N.C.

This place is a nightmare. They had ppl strapped in wheelchairs, nurse call buttons disconnected,…read moreppl hollering for help. Food was worse the prison food. Open bag of chips tuna and mashed potatoes. Reported my findings to Medicare as well. DO NOT ALLOW YOUR FAMILY TO BE PLACED HERE

Please do not put your loved one in this facility. The staff are really good, however, the…read moreadministrator is making staffing decisions to make herself look good, but doesn't give staff what they need to do their jobs. The DON and educator are excellent!!!!! They fill in wherever they are needed. The administrator doesn't even purchase hand sanitizer or gloves for the staff to use!!!!

My name is Robin Patterson this place Oak Forest Health and Rehabilitation I can not believe the…read morepictures My daughter showed me of my son-in-law. Bed sores his skin was unbelievable looks like they haven't bathed him in months his scalp was so dirty and dry you could not stand the smell. Ohh his cathedral was so nasal that his punishment has split. Just writing this make me angry..Neglect with his care is unexceptable the state will be I was a nurse back in the 90s I just can't believe this..Fight for Emmanuel Baker..Robin Patterson 704-495-4901 Robinpatterson05@gmail.com

Heard it was the best Health and rehab around. I'm hoping my mother will be able to get her rehab…read morethere in a few days when Forsyth hospital releases her.

I want to thank Ellen, the Director of Administration for all she does for the residents at Ashton…read more My brother has been at Ashton Rehab since 2019 and I have seen the excellent improvements made since she's been at Ashton Rehab. I have been a nurse since 2005, and Certified Case Manager for about 5 years. I've had the opportunities to work in a few Skill Nursing Facilities. I have never worked in one that is very clean, doesn't smell like a Nursing home and is ran by an awesome Director of Administrator. Thank you again Ellen.

Too many things went wrong for me to post. My mom arrived at 2 and no one came to her room until my…read morefifth request almost demanding for someone to come bring a bed pan etc. food was terrible. They didn't even get her meds until after 10 pm and she required insulin at 5:30. I asked for beside toilet and they said they couldn't provide anything until pt accessed her. They finally arrived at 9:30 pm. I ordered a recliner from a rental company and she sat in it for an hour or so. Pt was concerned about her edema and leaking legs and said they didn't treat that there. So she shouldn't have been admitted with these issues and should have remained in the hospital but they forced us to take her to rehab. They went to put her in the bed and there was only one cna not two and she " used the bed to do the work" by lowering the head low so she would slide down. She was begging not to have her head down like that. She had fluid in her lungs and she passed out. Where was unresponsive and they had to call ambulance to take her back to er. We thought we lost her. This incident set her way back from the prices she had made in the hospital before arriving there. She died one week later to the day There is not enough help at this place and unless your loved one is somewhat mobile then our going to be hard for them if they stay there.

My experience with Pennybyrn has spanned 24 years between being an employee and a family member of…read morea resident. From both sides, I can without a doubt share how amazing this community is. My Grandfather became their family and developed the best relationship with his caretakers. I never worried about the care he received, because it was always at the level where I would have cared for him. I expected the best, and he received it. When he passed, his entire household mourned along with me. They will still share an endearing or funny story from their time with him, and it really touches my heart to know their relationship was so strong. Pennybyrn has some of the lowest resident-to-caregiver ratios in retirement living, and this is designed to allow extra time to build relationships, give extra care, and support enjoyment of life and home. As an employee, I can share that this company will go to bat for its team and try to give the best of every penny and benefit possible. Pennybyrn is non-profit, meaning every dollar that comes in goes right back into resident care. When they give annual increases, free meals and amenities, and continue to keep benefit costs some of the lowest in the industry, they have strategically and thoughtfully given to their employees at great expense. Pennbyrn truly loves their team and will do whatever it takes to keep them happy! Please keep in mind that the other reviews listed here are subjective to each person's experience. Pennybyrn isn't perfect, but their mission and values are carried out in everything they do. You can come into the healthcare households right now and sing along to "My Girl" with a live band and dozens of residents singing and dancing along. There is a quality of life here that is unmatched, and the residents deserve to live each day with love, compassion, excellent care, and family. That's what Pennybyrn is all about and they deliver on their mission to "Demonstrate God's love to every life we touch".

I would highly recommend NOT sending someone you love to the rehabilitation facility. They did not…read moregive my mother the care we expected and hoped for. She was happy with her physical therapy in the hall and stairs for several days but then was isolated to her room for therapy. She had to stay in her room with the door shut. She went in with back issues, came out with COVID and passed a week later. They knew. Horrible place.