Awesome staff! You can definitely tell they care about their clients and care providersread more

As a C4 quadriplegic and single mother, my experience with Mile High Home Care was nothing short of…read morea complete nightmare that with professional help, I am starting to wake up from. I strongly advise anyone to steer clear of this agency, as their practices are not only unprofessional but potentially dangerous. Collin and Emily make a very strong first impression, but eventually, their true colors show. As I write this, I already expect the "owner," or whoever is managing the account to respond with the same gaslighting I was met with for the last year regarding "open lines of communication" and "we care", however, I would be remiss not to speak for my community of the disabled and elderly who desperately need care, especially after my complaints of negligence were confirmed by the Colorado Department of Public Health. The agency's negligence is evident with many of the caregivers they sent to my home. On multiple occasions, people were sent with little to no communication and asked to perform nursing cares outside of their scope of practice (if licensed at all), putting my health and safety at risk because they were ill-equipped and untrained to handle the specific needs of my condition. It is deeply concerning that the agency would allow such practices to occur, as they should be aware of the potential consequences. Regarding nursing care, I did not receive the required supervisor visits from a licensed nurse to assess my care. If I called the office/owner with a nursing care need or urgent situation, I was dismissed if answered at all. For any nursing requirements that caregivers on my team could not perform, I had to call dispatch health or go to the emergency room. Even when caregivers presented them with something concerning or marked a change in my condition, there was no follow-up from the agency. More alarming is the fact that the agency hired caregivers without conducting thorough background checks. As a patient, I deserve to have trustworthy individuals providing care in my home. There was a caregiver sent to train at my house for 3 days where she was exposed to my door codes, medication, family (including minor child), intimate nursing cares, etc... On the 4th day, it was brought to my attention that she was fired because her background check came back with a felony. This complete disregard for patient safety and privacy is both shocking and unacceptable. A major issue with this agency is its evident nepotism. The fact that the company, including "Human Resources", is run by family members creates an environment where miscommunication, negligence and incompetence thrive, and accountability is non-existent. When concerns were raised, it was clear that the family members running the agency were more concerned with protecting their own interests than addressing the issues at hand. It is incredibly disheartening to see an agency who should prioritize the well-being of its patients fail so spectacularly in basic communication and organization. This review comes with great anxiety as I've learned that my personal information and care details were disclosed to external individuals. The frequency of HIPAA violations during my time at Mile High was astonishing, raising serious concerns, especially for those who dare to voice their worries. After my family and I expressed our concern and advocated for better care, the company retaliated by discontinuing my care with a blatant disregard for the Colorado Code of Regulations, leaving me in a vulnerable position without proper explanation or alternative arrangements. Their failure to safeguard patient privacy and continued care not only breaches trust but also fosters a fearful atmosphere. Don't be misled by certain reviews; the company pressures and bribes clients and employees for positive feedback, and some reviews are from the family itself. For loved ones, please prioritize agencies that value patient care, professionalism, accountability, and uphold ethical standards, avoiding nepotism, incompetence, and disregard for regulations.

We are overjoyed at the care that is provided to our aunt in the dementia wing of Boulder…read moreManor/Canyon! Working with the Life Encouragement lady, Crystal Caprio, has been amazing! She keeps my cousin, who relays the information, apprised of everything pertaining the care! Crystal communicates any changes, concerns or possible adjustments in her care. She even brought Nancy treats to help her gain weight when it dropped. This includes the well being, behavior, health, behavior, interests and activity of Aunt. She even plays silly games and has fun with he, adapting as Nancy advances in her dementia! It was terrifying putting Nancy in a nursing home, but Boulder Canyon has been the ideal place for her! Because of Crystal, we never worry about her. We know that she is receiving the best care possible! She quickly became happy there, but not at the very first. The nurse even coordinates with Crystal to provide regular status reports, as well!

My mother is a long term resident in the Dementia Wing at Boulder Canyon…read more She has received more attention, patience and care than I imagined possible! My mother and I are truly blessed to have found this facility! I can sing the praises of their Life Engagement Coordinator, Crystal Caprio! She is the reason that I trust that the facility always has my mother's best interest at heart. Upon my unannounced visits, I have found her to be a ray of sunshine in a difficult situation. The staff on the wing is wonderful and notifies me of any situations that they want me to know about, even if she gets a bruise from bumping her arm! They are patient, caring and kind. Crystal regularly makes sure that I am informed of my mothers health, care, changes, decisions, attitude, activities, diet issues and mood! The Business Office, for the last few years has been a nightmare to work with. However, there is a new Business Office Manager and I have real hope that the office will improve it's communication.

Criminally negligent staff. I truly do not know how these nurses at this place got in or out of…read morenursing school. They do not even wear gloves when handling wounds. They are incompetent, and they have personally set back multiple individuals that have come here. This place is a joke and a lawsuit waiting to happen. Run do not walk.

I love the staff at this nursing home. They are friendly and kind. I've had several good friends…read morestay here for rehabilitation after the hospital and they received wonderful therapy. I have also done outpatient therapy here for tendinitis my therapist was amazing! I'd highly recommend people who are looking for a good place to go for therapy or for nursing care come here.

I saw both a resident and senior Nephrologist. Both were very affable and focused on my kidneys,…read morehypertension, and medications for my blood pressure. Both took sufficient time with me and were very informative.

This Clinic is a brand new facility in Longmont. CU Medicine had several practices spread around…read moreLongmont in various buildings, most were at a UCHealth facility. They (UCH and CUMed) are both affiliated with the University of Colorado in their medical division, the UCH facilities affiliated with University Hospital and the CU Medicine doctors affiliated with the University of Colorado School of Medicine. It is a complicated intertwining though both are usually included the in same heath insurance program. I have used them in various forms for decades, at different locations as the system grew. If your health plan includes these options, I think most people would be happy. There are many doctors in the systems and I have had experience with a wide range. Many aspects need to be considered when choosing medical care so do check into options that meet your needs. I have had exceptional care over the decades. Recently, one of my care doctors was relocated to this unit. It is in a building, easily accessible from 287 with ample parking in the south part of Longmont. This unit has been customized to their needs and the interior is entirely new, having only opened 10 days ago. It is spacious, well designed and very modern. The groups located here now are Orthopedics, Spine Center, Neurological Surgery and Nephrology. They each have their own phone lines, listed at the end of review for clarity. The hours for all are M-F, 8am-4:30pm. Phone # Orthopedics, 720-718-8288 Spine Center, 303-444-2955 Neurological Surgery, 720-718-8280 Nephrology, 720-718-8257