On February 2023 I submitted an inquiry at Realtor.com looking for information on a property at a…read morebuilding in Mystic, CT. Within minutes a young lady from Garden Realty was calling looking to find out additional details on our wants and needs. A few minutes later that day, I received an email from Greg Hanner with additional information on the property, the area and an introductory video of himself, his realty company and services. Later that evening, Greg called me to introduce himself already informed on the details from my conversation with his assistant. He shared his background and extensive experience on the southeastern part of CT (2022 and now for 2023 the #1 Agent of the Year for CT New London County). I told him that we were early in our search and that we weren't even sure if we were ready to buy any properties. However, if we found the right place at the right price, we would consider it. Greg was very professional and pleasant, and even with this low-level interest, he was willing to assist us in our search. Over the next few days, he shared a series of property options, his own personal experiences with other buyers, and scheduled a viewing on the original property we had inquired on. Over the next few weeks, Greg facilitated several showings, and was present at each one, very engaged, clearly informed and knowledgeable. It was also very apparent that Greg had plenty of experience in the area, as each property we saw hit many of the must-haves we were looking for. He pointed out where a compromise would be necessary along with pros and cons, at times highlighting features we would not have considered. Finally, it seemed as if Greg knew everyone as we connected with the realtors on the seller's side and others. We requested a showing at another unit in the Mystic building we liked. The unit had a renter and getting in for a viewing required some negotiating. Greg made the necessary arrangements and we there we found our dream unit! Greg helped us come up with the best and fairest offer which after some waiting (and back and forth with Greg) was accepted. Greg presented us with a bank for financing with whom he had plenty of experience and who were best suited for the area. Greg scheduled the property inspection with a local home inspection team he had worked with in the past. Greg was there throughout, asking questions, ensuring that we understood where there were areas of opportunity. From the inspection, there were a number of areas where we would need addressed at some point, so Greg negotiated a credit to the purchase price as to not disrupt the tenant to address some cosmetic issues. Overall, our experience with Greg was very positive. His knowledge of the local market, his experience as seasoned realtor, his pleasant demeanor, with and realistic expectations were exactly what we needed. A short few months later, we are happy owners of a beautiful condo unit in downtown Mystic a few minutes away from restaurants, shops and everything Mystic has to offer. Thanks Greg!!

My wife and I first met Greg in 2012. We had owned a small cottage in Groton Long Point and the 600…read moresq ft living area was getting too small to accommodate our summer visitors (too many sleeping bags to trip over in the morning!). By chance we ended up visiting a new build being shown by Greg and Brom Builders. Greg listened to our 'small house, small budget' dilemma. During that first interaction he without question assured us, that even though our budget was limited we could achieve a dream house. In a couple of days he took my 3 Post-It notes of the house I wanted to build, and voila! He created external and internal views on paper and by way of digital video, a complete walk-through. I was hooked. 10 months later we moved in ... we had so much fun, Greg & Brom were so much fun to work with and everyday was like Christmas, we would walk the 20 yards to our new construction (we rented another cottage right across the street and just gasped at the progress each day, admittedly I always took the evening tour with a glass of red wine so was always happy!). Now the reason I tell this story ... Greg is not just a realtor, he lives and breathes housing and construction, his enthusiasm and passion are inspirational. He knows building code inside out and can instantly tell you right from wrong. We have kept in touch with Greg throughout the years and shared a few chases on property over the period. Our latest was just a few months back where we secured our second home ... Greg freely admitted that this was his quickest purchase ever People ask me, "How can you be friends with a realtor?" ... quite easily ... He is out not to 'bone you', he enjoys the service he provides and you can tell. I may be too old to buy another house, but hey who knows if I do I will be giving him a call!

Date: March 13, 2022 at 10:47:29 AM EDT To: Eliesha Johnson…read moreelieshajohnson@billheenan.net Maddie Budge maddiebudge@billheenan.net Cc: Susan Charette Susan@cbhplaw.com Subject: FEDEX PACKAGE IN ROUTE AND EARLY That's the problem you created with the 3 + day delay . Dealing with your office and your contacts has been nothing but a miserable start to a disastrous finish. Your office has only been concerned about money and pushing the seller out to get paid. If there is a CT agency I can report your office and management functions to I will gladly do so . As soon as your office is out of my business affairs with this transaction, I will begin to get my peace of mind back . Absolutely a miserable and unprofessional and training less and money hoarding nightmare.

We were referred to the Bill Heenan Team and specifically to real estate agent Stephano…read moreStravoravdis by a family member and we are forever grateful. Stephano made buying a house a breeze! He suggested a variety of houses that met our criteria. He was always punctual when we toured houses. As first time home buyers, Stephano was patient, courteous, and professional with us. When we found the perfect house, he walked us through every step of the buying process. He provided us contacts for lawyers and insurance agents and they turned out to be fantastic too. As the closing date crept nearer, Stephano calmed and reassured us that everything would work out. And you know what? It did! He even helped negotiate a better price. We can't recommend this agent enough. If you want to buy a house, please reach out to him. You won't be disappointed.

A nightmare! Shannon Muscara from Remax Home team in Uncasville has made the purchase of my condo a…read moreliving nightmare. She has been extremely difficult to work with. She made errors in her listing (HOA fee) and then blamed them on her client who is elderly. Her client nearly lost a $5k over asking price sale due to her error. I closed on the sale nine hours ago. Her client has been paid in full via verified bank wire transfer from my attorney and she still refuses to give us access to OUR duly bought and paid for condo! We lost a day of moving waiting on her to give us the keys. Now we have to pay a lock smith tomorrow to break into our new condo so we can meet the movers there and start moving in. This has been a nightmare for all involved including my agent and attorney. They both are trying to jump through hoops for us to get access to the condo. But for some odd reason Shannon refuses to give us the keys. She claims she has to wait for her elderly client to notice the funds in her bank before we can access our condo. The funds were made available over four hours ago and still we wait like we have nothing better to do. She cost us a lot of money, time, energy and effort!

Linda was our realtor 15 years ago when we purchased our first home. She was wonderful then and…read morestill is to this day. She went above and beyond to help us sell this home. She offered her knowledge and expertise while kindly guiding us through the process without ever making us feel any pressure from her. We were not just a sale to her, she truly cares about her clients and it shows every step of the way. Linda has become a dear family friend, we will continue to use her services and recommend her to anyone and everyone we know.

Before choosing a real estate agent, my husband and I conducted a lot of research to see who would…read morebe the best choice based on the investment they make into selling the property (time and effort, not necessarily financially) and how they promote their listings. Greg Broadbent Real Estate Team stood out as the best has to offer: their organic rankings are excellent (meaning people find listings on his site easily), their social media presence was strong, and I could tell they put a lot of work into their listings. Our house went under contract first week after we put it on the market asking price. We accepted and Greg walked us through every step of the closing process. It couldn't have been a more pleasant experience. Greg has been there every step of the way. He has always answered every call or email no matter what time of day or night it was. His professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. We never felt that he was just trying to sell our house, but that he was a mentor to answer our questions and help us to make the best decision for my family. I've recommended the Greg Broadbent Real Estate Team to everyone I know. He's a true professional and a genuinely nice guy. I realize it won't always be this easy to sell your home, but I think you'd be hard pressed to find a better Realtor.

Greg was fantastic to work with. He sold our home quickly and for much more than we expected to…read moresell it for. He and his office communicated frequently and were very responsive, and Greg personally went the extra mile when the buyers requested last minute accommodations after I had already moved out of town. Incredible selling experience. Highly recommend going through Greg if you're selling a home.

amazing realtor! Works hard to get you the house you want. She also works hard to try to make the…read morehome buying process stress free:)

From the owner: I am a team leader. I am very dedicated and flexible; to meet my clients real estate needs so that…read moreI can always provide the best service possible before, during, and after a transaction closes. I am using my expertise in the market, and fourteen years of real estate experience to address any details before they could become an issue. Through the years I have built an excellent reputation within my industry. I began my real estate career in 2005 and have been selling full time ever since. Always striving to bring a high level of professionalism and integrity to the business I have been very fortunate throughout my career. Consistently being on the forefront of new technology I am constantly looking for more efficient and dependable ways to better serve my clients. You will be able to reach me at any time through text, email of phone calls.

I can't say enough good things about Barbara Sullivan. I stumbled across her by a lucky accident a…read morefew years back when she was the listing agent for a property I wanted to check out, and even though I didn't like the property, I liked her so much that I decided to hire her as my buyer's agent. Since then, she has helped me with three real estate transactions, and working with her has been an absolute delight. She is knowledgeable, experienced, and hard-working, and gives her clients a level of personal detail that goes above and beyond what most realtors offer. But most importantly, she's a genuinely nice person who truly cares about the people she works with. She offers the kind of honesty, candor, and kindness you'd expect from a family member--not a person you hire to complete a transaction for you. While I'm thrilled that she helped me find a home, I'll miss our regular phone calls and texts! A few examples of why you should hire Barbara: - She is exceptionally good at marketing properties. Her words and photos helped my condo stand out among several other units for sale in the same building. It sold within a few days, whereas some others on the market--even ones that were priced lower--took months to sell. Even though she's not part of a big brokerage, she's well connected, too. - Her experience as a buyer's agent helped us craft the most competitive offer in a seller's market, so we didn't miss out on a dream home. Before that, in a buyer's market, she helped me craft an offer that made sure I didn't overpay. - She puts the client first. I've had family members work with realtors who "took over" the process. By comparison, Barb truly listens and will take your input into account. If you don't like a photo, she'll change it. If you want to word something specifically in an addendum, she'll ask you for input. - She's excellent with technology. We started a home buying process while out of state and during the earliest days of the COVID pandemic, so she FaceTimed us from showings and sent us drive-by videos of properties with commentary to let us know whether they were worth traveling to see in person. Every document, etc. was done online. - She's honest. When she saw issues with a property, she let us know--and she knew what to look for. We avoided a few hastily-done flips that way. She also gave us great advice that kept us from overpaying during a bidding war. It never felt like she was trying to sell us a house. - Her perseverance meant that she put in hours of work tracking down documents, in addition to hounding attorneys, listing agents, and finance companies so that deadlines would be met even during a historically busy market. Weekends, evenings--it didn't matter. And because she's so likable, other folks would go out of their way to help her and, by extension, her clients. - She's adaptable. Even when our home search extended outside of areas where Barbara did most of her business, she did her research and used her existing expertise. If she were licensed on Mars, I'd recommend her to Martians. Long story short: Barbara has a rare combination of professionalism, expertise, and warmth that really matters when making a transaction as significant and personal as buying a home. You should hire her.

From the owner: Barbara Sullivan, Real Estate Broker with 30 plus years of experience, licensed in CT and MA…read more Looking for a home on the Shoreline of CT? You have found one! Buyer Broker Specialist (commission paid by seller) Call Today! Specializing on the Shoreline of Connecticut ABR - Accredited Buyer Broker RSPS - Resort and Second Home Property Specialist ILHM - International Luxury Home Marketing ePro - Social media, Online Marketing, and Technology Specialist GRI - Graduate Realtors Institute