All out plumbing worked with the person who flipped and sold us our house. During inspection there…read morewas a bathroom leak, one of the guys from all out came out and did no investigating told us they have "no idea" why this was happening and its probably nothing! Of course, we close on the house and it happens again, but since it was after closing they could make their dollar off of us and spare their partner, so now they actually do due diligence to find the cause this time which they knew all along. Our sewer line was old and rotted, and this would affect every sink/toilet/shower in our house if not fixed. They assured us insurance will cover this and gave us a $6000 estimate. Insurance denied the claim because this was caught during inspection and they did nothing at that time despite knowing something big was wrong. As a first time home buyer I feel taken advantage of. They do not have their clients best interest in mind and only looking to make a buck of of you. Jason came off as trusting and relatable but we can see now that was a facade.

We have used this company more than once and have nothing but positive things to say. They are…read moreextremely responsive, even on weekends, and do their absolute best to take care of your needs as soon as possible. That said, they are also extremely friendly, efficient, and do great work. They do a great job and do it right the first time. Pricing is very fair, and their quality is worth every penny. Nice to know we have found our go-to plumbing service!

June 26, 2026 The…read moreteam that arrived on site, led by Joseph, quickly reassessed and correctly identified the issue at hand, offering an alternate solution which was immediately apparent, quickly and professionally installed, and which cost far less that we had originally anticipated.

I've been a customer of this company for decades. The technicians are knowledgeable, courteous and…read moreefficient. Most recently, I had a new water heater installed, the heating repaired, a new outdoor spigot installed, and a really difficult leaky tub drainage problem resolved. I have confidence in Joseph Giannone Plumbing and Heating to take care of whatever plumbing problems my old house might have.

Problem: I clogged my toilet one tired and thoughtless…read moremorning. I ended up slipping a giant tea ball filter down there and couldn't fish it out without lifting the . entire toilet and fishing under it. Solution: I called MacPherson and they came and did a fantastic job and perfect fitted the toilet seat over it when done. Will call again for plumbing needs.

We use MacPherson for our apartments, he truly is a master plumber! He quickly finds the source of…read morethe leak(s), he replaces faulty hot water heaters, repipes gas lines, and his prices are always fair. You can tell he wants to find a good long-term solution rather than bandaiding a system that's not working. MacPherson's customer service is always great too, the staff is always polite, friendly, and you can reach them in an emergency. Best plumber in the area.

There is such a difference when you have a plumbing company do your work and amateurs or do it…read moreyourself. Sometimes there is a short wait but it is worth it. Everyone is very friendly aside from being professional.

Outstanding customer service. Excellent work - so professional. They were thorough in diagnosing…read moreour issue and did a great job on the repair.

I found Advanced Plumbing through Yelp and have used their services twice so far. They provided a…read morequick response to my inquiries both times. I value that they were honest, fair and prices are reasonable. They called to let me know when they were on there way and they were on time. The first time i used them i had a really bad clog in my kitchen drain, the clog was so bad it had to be removed from the pipe in the basement. They were able to remove the clog and backed their work with a 30 day guarantee. That gave me great peace of mind. The second time i used them was for a problem i was having with my stack pipe. I was fortunate to not need the entire stack replaced. The cap to the stack was decayed and so they were able to replace it. Just a note that they don't cover their shoes/boots so if you don't wear shoes/boots in your home or your concerned that they might track debris and etc. you might want to provide them with shoe covers. They get the job done right but they don't really clean up the work area. So be aware that the job will get done right, but you might need to go behind them and clean up the area they were working in. Overall a solid experience.

Cleared my trap in no time appreciate you guys thanks again these guys are go 2…read moreWill most definitely be using these guys for any plumbing problem in the near future

Drain pro is awesome I had called another big plumbing company in phone book…read moreAnd they could'nt get the sink unclogged but Drain Pro got the sink unclogged and was about 100 bucks cheaper!!!! Drain Pro even cleaned up the mess the other company left!!!

A pipe down my basement started leaking all over.I called Aquarius Plumbing and they sent out…read moresomeone right away.The plumber was nice and friendly and explained everything he needed to do to fix the problem. I thought it would cost me a fortune but the price was very reasonable. I would definitely call them again.

**2nd and FINAL update (Jan 2025): We received a full refund check from Dr. Leaks on January 20,…read more2026. I've added one star to reflect that the company ultimately took responsibility and resolved the issue. That said, it required a significant amount of effort and persistence to reach this outcome. **UPDATE to Hanlon's comment below (Sept 2025): Hanlon's comment is completely inaccurate. Dr. Leaks did not provide "multiple leak detection visits at no cost." I have invoices that clearly prove otherwise. The only complimentary service was the initial 2-hour visit, which I already mentioned in my original review. No true repairs have been completed--the leak has persisted since April, and we are still waiting on a report. Despite multiple follow-ups on our part, Dr. Leaks continues to repeat the same excuse: that our issue is "complex" due to the green roof and that they are "still working" on the report from the June 17th visit. At this stage, their repeated delays and lack of resolution are unacceptable. Dr. Leaks should reimburse us for the costs incurred and allow us to move forward with a qualified professional who can actually resolve the leak. ____________________________________________________________ Original review below: We've had a long and incredibly frustrating experience with Dr. Leaks. Our first interaction with them was back in September 2023 when they repaired a leak in our bedroom ceiling. Unfortunately, by April 2025, the same area began leaking again. We contacted them, and to their credit, they offered 2 hours of free leak detection and determined the source was not related to the original repair. However, after two leak detections and $3,237 spent, we are still without a report from the second visit (which took place on June 17th) and no clear solution to the ongoing leak. Even more concerning, we discovered upon returning from vacation that the leak was still active--despite them claiming to have completed a second repair. Thankfully, we haven't begun the cosmetic ceiling repair yet, but the fact that there has been a gaping hole in our son's bedroom ceiling for months, with no resolution and no urgency from the company, is unacceptable. We've repeatedly followed up via email (specifically to Hanlon and Josh), asking for a basic update or an estimated timeline, but all we've been told is to wait for a report and response from the owner, Mr. Alex Keating. To date, we've received no ETA, no report, and no reassurance. This has put us in a horrible position--waiting indefinitely with a still-leaking ceiling and the growing risk of mold, which is especially troubling in a child's bedroom. And yet we're made to feel like we're stuck: switching to another vendor means starting from scratch, but staying with Dr. Leaks means being left in limbo with poor communication. We truly hope to be able to update this review if things are ever resolved. But right now, others should be aware of the lack of accountability, the poor communication, and the stress this company has caused our family.

Our experience with Dr. Leaks was frustrating and expensive. We paid nearly $5,000 for door…read morereplacement work that never solved our leak, ultimately hiring another company to redo the work correctly. Since then, we've experienced multiple significant rainstorms without any leaks. The one positive aspect of our experience was the initial leak detection. Their inspection team identified the likely source of water entering our bedroom as the exterior door leading to a small roof. Dr. Leaks proposed replacing the outward-opening door with one that opened inward.  That confidence was immediately shaken when the installer arrived and informed us the proposed plan was impossible because a structural beam prevented an inward-opening door from functioning. After I called Dr. Leaks, they simply instructed the installer to replace it with another outward-opening door instead. Looking back, we should have canceled the project at that point. The installation process revealed another issue: Dr. Leaks bills its $260 hourly rate not only for labor but also for supply runs. During the two-day installation, the technician made four trips to Home Depot, costing us over $1,000 in billable time. When I complained, I was told the company was already aware customers had raised this concern and was "looking into" improving the policy. The biggest disappointment came after the installation. The installer assured us the new door would not leak, yet after a relatively light overnight rain, water entered our bedroom in the exact same location. A second technician inspected the work and found a large hole in the bottom of the newly installed door frame, confirming the installation had been done improperly. To Dr. Leaks' credit, they replaced the door again at no charge and also installed an awning they recommended. Unfortunately, the awning nearly detached during strong winds the very first night, with only tape preventing it from blowing away. They returned to reinstall it, again at no charge. Even after the second door installation and repaired awning, Dr. Leaks' own leak inspection found the door was still leaking. They proposed an additional $4,700 repair for a dormant vent they believed might also contribute to the leak. During these discussions, they also stated that it was impossible to fully guarantee a door in our location would never leak--something never disclosed before we spent thousands of dollars on the replacement. When we questioned why their own inspectors had found water intrusion at the very area they had been hired to repair, we were told their testing conditions were more severe than realistic rainfall. At that point, we lost confidence in Dr. Leaks and declined further work. A contractor recommended by a home renovation professional we knew quickly identified multiple defects in Dr. Leaks' installation. Simply stepping on the base of the door frame caused trapped rainwater from several days earlier to splash out, demonstrating the frame was retaining water instead of shedding it. They recommended removing the entire installation and starting over. Although we were hesitant to spend more money, we proceeded. Their replacement door has now been through three major rainstorms without leaking. They also resolved the dormant vent issue with a much simpler, far less expensive solution than the $4,700 proposal from Dr. Leaks. We have asked Dr. Leaks to refund the money we paid for the unsuccessful door work (excluding the leak detection service, which we found valuable). They have not responded.