I have been a member for many years, life is good until you face an issue and then there is not any…read morehelp. Maxine the AI person is terrible, says she can help, however, she can not understand anything out of her premiers. Don't hope to get help from a person, that is not going to help, THEY ALL HIDE, I can find only one number for TDECU and that is the number where you have to deal with Maxine. This is a poorly run CU, and I am going to move my two dollars somewhere else, as these folks do not show any appreciation for your hard earned money.

Been a member for several years, constantly have issues with fraudulent charges and my card being…read moreturned off. Recently had my retirement company send me a 3rd direct deposit (THIRD deposit is important) the bank rejected it stating that they did it because of the "type" of account or that I am not the main account holder. BUT they accepted it 3 times before.... Never offered any solutions other than maybe I need to open a new bank account. The lady on the customer service line was rude and stated "Well, policies change ma'am" and the manager REFUSED to get on the line to assist me.

Yesterday I had a ridiculous experience at the Chase Bank on Garth and today I had the most awesome…read moreone! Armando Alaniz was so friendly and personable, professional and efficient. he made the process so easy. I highly recommend him if you need any kind of help with banking.

The bankers are super friendly and fast. They explain everything and if you have question they will…read moregladly answer.

From the owner: Bank confidently. We are here for you. First National Bank…read moreTexas (FNBT) and our affiliates, First Convenience Bank and First Heroes National Bank, are strong, proven, and stable community banks. We offer convenient locations with extended hours, online and mobile banking services, and innovative, customer-friendly financial solutions, such as a variety of checking and savings accounts, business accounts, CDs, IRAs, credit cards, consumer and business loans, and mortgages.

No manners, does not know how to treat people. No one was there and told us they had appointments…read morescheduled never offered to set one up to be seen just walked away.

This Wells Fargo Branch location in Baytown SUCKS!! Whenever you call them you can never get…read morethrough; like wth??? Then, whenever you do decide to go inside this branch location you gotta repeat yourself three or four times to the same dumbass representative. Like wasn't you paying attention when I said the other two times Their since of urgency gotta get better.

It's a bank, so I really don't have much insight to share…read more Yes, they nickle-and-dime you, but it's a bank... I will say that one a recent visit through the drive-thru, I left my ID behind, and they were calling my home (yes, I still have a LAN line) just as I walked in the door. I make use of this bank for investment and local banking purposes; this is not my primary baking institution...

The personnel are curious. It has a small town bank feel. They are helpful and nice. When you are a…read moreregularly in there they know you by name. I see the same staff members there each time. That tells me they respect and work with their employees and a good place to work. It's a nice bank. They always greet you with a smile. Person service you don't find anywhere else. Helpful. It's secure. Police all around. Very clean. I think every Buisness should follow their model. What ever they are doing works. And they go beyond to make the customer is satisfied. Over all a well structured bank that is people friendly that has class.

Came here today expecting the worst due to one star reviews but everything was good. Friendly staff…read morefrom the time you walk in. I even saw staff interacting with children, rarities these days. Everything was quick and good. I didn't see any issues and suggest to give them a try at least once.

Awful they wasted my time coming here . Said something that was required that has never been in the…read morepast . Don't waste your time

I went in to deposit a check. The staff was very friendly as I entered the lobby, that's the only…read morereason why I gave 2 stars. The teller, Ricardo was very rude and inattentive therefore, the entire interaction was very unprofessional. I'm a healthcare worker so I know what it's like to get exhausted or even burnt out , if that's the case, take some time off so that you're not providing poor customer services. His behavior was as if I he didn't want to be at work and I was came in, bothering him. Management needs to speak to him.

If you are a white person you better go somewhere else. I stood in line for 25 minutes and was…read morenever asked if they could help me. However, they did ask everyone else that came into that branch. I needed to wire something for the business account. It became a huge ordeal and the teller ended up coming to help me after 22 other customers were helped after me. The manager never came out of her cubicle to see what was going on. I will be closing our accounts and never using Chase again. No customer service whatsoever!

Worst CRCU location. Terrible service. Not enough staff employed at once. Deposit your money at…read moreanother location. Wish I could put 0 stars.

14 years with this bank. 7 figures deposited…read more Numerous loans paid off as agreed. Never an overdraft. STAY AWAY FROM THIS BANK. THEY WILL COME AFTER YOU TO THE FULLEST EXTENT OF THE LAW WITH ABSOLUTELY NO REGARD FOR YOUR PERSONAL INTERESTS REGARDLESS OF PERSONAL REASONING BEHIND ANY FAILURE YOU MAY HAVE EXPERIENCED. During the pandemic I, as well as many, experienced a great hardship after reduced work, cancelled projects and reduced direct deposits. How did Community Resource Credit Union react to my hardships? CRCU hired an attorney to sue me over credit card debt. NOT overdrafts, fees and other banking expenses, just simple credit card debt. My credit card debt was about $11K. FIRST THEY SEND OUT A PERSON TO DELIVER A LETTER FROM CRCU EXPLAINING THE DEBT OWED. THIS IS THE VERIFICATION TO PROVE WHERE YOU ARE LOCATED AND WHERE THE CONSTABLE CAN FIND YOU TO SERVE THE COURT DOCUMENTS. GREAT DECEPTION. While they could have written off the loss, as many banking institutions do, I refused to let that happen and requested additional time to pay off the debt. While they offered reduced settlements, I often stressed the fact that my debt was MY DEBT and only I was responsible for paying it off. HUGE MISTAKE. During the lag time of acquiring the funds to make payments, they systematically- through personal decisions of certain banking staff- debited my account for maximum amounts according to the amounts of the deposits that were being made to my account- without as much as a phone call to advise. At the end of the crisis- up to the moment I was about to pay off the whole and complete amount due- CRCU was still offering the reduced amount. Why? Had I only paid the reduced request CRCU was offering, I would not EVER be able to open any other bank account- AT ANY BANKING INSTITUTION ANYWHERE- as long as a judgement remained unpaid FULLY. THIS WAS THEIR TACTIC- TO FURTHER RUIN ME TO THE FULLEST EXTENT. I PAID THE FULL AMOUNT I OWED AND OWE THEM NOTHING TODAY. I ALSO PAID THE ATTORNEY FEES OF ABOUT $1100.