This is a follow-up to my last review of QR…read more In Sept 2024, I hired them to install flashing and gutters on a rental property ($3,202). The work was poorly executed. They breached a section of the roof while installing the drip edge and failed to reseal it, causing the first interior leak the home has ever had. I had to pull the property off the market during peak season, losing rental income and time. When I reported the leak, QR deflected and blamed the original roof, something never mentioned before they started. A proper inspection and honest communication could have prevented this. Instead, I only discovered the issue when guests sent photos of water pouring in. My personal contractor later confirmed through a water test that the unsealed valley was the source. The bigger problem was communication and accountability. My detailed emails were met with vague, delayed replies. Rather than take responsibility, they leaned on the "bad roof" excuse to avoid covering damages their own work caused. The gutters were another failure. They overflowed during storms, damaging the fascia. Only after I provided photos and videos did QR agree to reinstall them at no cost. But by then, I had already spent $3,679 on roof repairs and $2,000+ on interior wall repairs on top of what I'd paid them. In total, this "simple" job cost me over $8,800 out of pocket. To their credit, Garland (a repair tech) was professional, and Daniel, the QR manager, at least admitted they failed to inspect properly. Still, even the "final inspection" was sloppy: I found a gutter not flush with the fascia, loose screws left on the roof, leftover gutter on my yard, and rotten wood ignored. This project should have been straight forward. Instead, it turned into an expensive lesson. If you hire them, be prepared to act as your own project manager, document everything, confirm details in writing, and don't pay until you've inspected the work yourself. Based on poor workmanship, lack of accountability, and dismissive communication, I will never use QR again and recommend others think twice.

Leaks, poor gutter reinstall. Roof was done January 2026. I am still having issues and been waiting…read morefor a call back for a week.

They did an excellent job on my dad's new roof. They went above and beyond making sure rotted wood…read morewas replaced and painted, as well as. They provided great service and ensured everything was cleaned up once they were finished.

Great communication. Showed up on time when they said they would. Did a great job and showed…read moreexcellent attention to detail. The price was competitive and reasonable.

I'm looking for a new roof and when you are calling around, you want people to answer vs playing…read morecall tag. This company picked right up and was ready to give me a quote but did advise they only do metal roofs. I'm looking for a quick shingle job so I passed on a quote. But definitely would have moved forward if I was in the market for metal.

Professional + detail-oriented + priced fairly = A happy customer. Trey and his team are top…read morenotch. If you are considering a metal roof please do yourself a favor and reach out to them. Trey (company owner) came out to our house and thoroughly walked me through all the options prior to committing to their bid. It became clear that their company's ethos was grounded in honest work with a commitment to providing a solid roofing product. The Elmer Cook team diligently completed our 1800 sq ft Okaloosa Island home in less than a week (metal roof over shingle), while minimizing disturbance to our yard. They worked from 7 to 7 everyday, and it's pretty clear that their guys actually enjoy the work. The final product is impeccable. When the county inspector arrived a week after completion, he made the following remarks: "Well... it's not hard to tell that this is an Elmer Cook Roof, every screw is centered just right." Furthermore, he mentioned that Elmer Cook did his roof too.... "What can i say... they do the best work in town." I concur.

This company did an amazing job they put LVP flooring all throughout my home. It was beautiful…read more Replaced doors, painted my entire home in a timely manner. Kind, and considerate. I would highly recommend them their work clean up, and everything was extremely professional.

Great price. Professional friendly service. I've had the back to do other jobs and have not…read moreregretted it at all. I will have them back in the future.

Did a search for local popcorn removal and Elegant painting popped up through Angie's List. Joe…read morecalled me back within five minutes and met me the next day to give me an estimate. He had only don't been working in this area for about six months but I had a good feeling about him and we hired his company and they were totally professional did an excellent job always kept me abreast of what was going on. Would highly recommend them and will use them again.

Absolute trash. I wasn't told about the 10 day policy, so when I returned to my apartment, it was…read moretoo late to fix allllll that was wrong. My carpet was soaked and smelled like wet dog. All of the stains were still on the living room floor. I ended up renting a carpet cleaner myself from Lowe's. Attached you'll see the pictures of the water I got AFTER their alleged steal clean. The women who answered was no help at all, and didn't even offer to fix the issue, as I didn't ask for a refund. I am disgusted that they basically soaked my carpets, left them, and behave like that's acceptable.

Billy and Kyle came over for a carpet clean and did amazing! They retouched everything I asked and…read moreit looks amazing! 3 dogs as puppy's, with many accidents, dirt, and grime and they were able to get everything up! I will be using steam Vac Carpet cleaners again! Very worth the money thank you!

For about 3 years now, I have used Jeff at several of my rental properties in Pensacola and my…read morefolks have used Jeff many times at their home in Gulf Breeze. Some small jobs and some not so small, all were handled timely and professionally. Communicates very well, performs quality work for a fair price and easy to reach. I would absolutely recommend Jeff and PHS, and I suggest that next time you need some help, give Jeff a call. Mark

I had a number of things that needed to be done in my new apartment. Furniture assembly (2 corner…read moreshelving units and a treadmill). He repaired a sliding glass door and window sill. They now open with ease. I thought I needed bulbs changed in a ceiling light but in fact I needed a whole new light. Jeff went to Lowe's purchased it and installed it all in the same day. He also hung artwork for me. The most important thing he did was build me a frame for a canvas that I had bought. It came out perfectly. He got it to in one day. His prices were very reasonable and no job was too small (light bulbs). I would definitely recommend him and I would not hesitate to call me again.