America Insurance Masters

1.0 (1 review)

Home & Rental Insurance, Life Insurance, Auto Insurance

Open • 9:00 am - 9:00 pm

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Homeowner or property

Life insurance

Car and truck insurance

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America Insurance Masters - Home & Rental Insurance Near Me - Hialeah, Florida

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Tal T.

Elite 17

325

340

15 years ago

This is the single most unprofessional business I have ever set foot in. And I don't normally speak in superlatives, so that's saying a lot. I've had my taxes done here for the last few years, and I am generally happy with the end result. However, the process of getting there has been fairly miserable. The front desk staff is nice enough, but the staff accountant with which I have made appointments has absolutely no regard for anyone else's time or sentiment. Today I had a 12:00 PM appointment, to which I arrived at 12:05 after getting lost and calling for directions. "He's at lunch," said the receptionist, apologetically. Ok. We sit down to wait. I'm not entirely surprised as I waited 40 minutes to see him last year, so we resolve to wait it out with magazines and Angry Birds. Problem is, at 1:00, he still had not returned from lunch. The receptionist again apologizes and gives me his card, suggesting I call his cell phone, the number of which is printed on the card. Not sure I wanted to go that route, I sat back down and continued to wait. 20 minutes later, I had lost whatever semblance of patience I had left. I called his cell and identified myself as his noon appointment. "Yeah?" he replied. "I'm just calling to make sure I'm going to be able to see you today," I said. "Yeah I'm finishing up at lunch," he said, clearly annoyed. I mean, how dare I interrupt his three mojito lunch with a polite phone call? Who do I think I am? In the meantime we strike up a conversation with the woman waiting beside us, who also had a noon appointment, but with another accountant. She has also been waiting an hour and a half for her "appointment." He casually meanders up at 1:45, and we sit down with him at 1:50. Yes, 1:50. Nearly two hours after our appointment time. I'm a bit heated, but I know the guy, so I try to joke about it, asking him how his lunch was and where he went. Not a glimmer of remorse or apology has been displayed, and worse, he shoots back with a nasty attitude that if I didn't like the way they do business, I could go somewhere else. Yes, he really said that. Needless to say, at this point I have been long resolved to take that advice, but here in April, I am forced to bite my tongue and give him my best stank eye in silent amazement. If he had even pretended to care a teeny little bit, I would have graciously forgiven him and moved on. This arrogant prick could give seminars in not giving a fuck, but at the end of the day I just feel sorry for him and the karma he must have. Bottom Line: A decent benefit to your wallet is not worth the disrespectful treatment you will receive at this unprofessional business. read more

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More info about America Insurance Masters

8200 W 33rd Ave
Bay 12
Hialeah, FL 33018
Directions
(305) 362-9334
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Ask me how I can save you money on your Car Insurance. We have many great programs for you regardless of your credit or immigration status! Call today to learn more!

Meet the Business Owner: Alejandro H.

Ask me how I can save you money on your car insurance! I am an insurance professional looking to help you reach your goals. We have many great programs for you regardless of your credit or immigration status.

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Fabio A.

15 years ago

do not use this service unless you want to pay uncle sam 50,000 dollars after learning that an incompetent accountant did your taxes for four years wrong. i would highly recommend that you never go to these god forsaken place. but hey what would you expect from sergio in hialeah. if your only choice is to do your taxes yourself or go to america income tax services do it yourself your wallet will thank you. fuck you sergio just so you know karma is a vengeful bitch :-d read more

America Insurance Masters - homeinsurance - Updated September 2026

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America Insurance Masters - homeinsurance - Updated September 2026

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1 America Insurance Masters review that is not currently recommended

Why does Yelp recommend reviews?

1 review that is not currently recommended

America Insurance Masters - homeinsurance - Updated September 2026

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