Wish I could rate higher, but have a sofa to donate and was told SA couldn't come to pick it up…read morebecause, even though I live in Phenix City, they can't come into Lee County.

Shopped here for the first time in a long time on Friday and had a great experience. There was a…read moreyoung man eager to help a couple women with unloading their cars. Another lady, presumably the manager since she had keys, was so friendly and nice. All their pricing for the most part is a set price. Purses were $2, jewelry was $2 & $3. I honestly haven't seen that kind of pricing in years and it made me very happy. I'll definitely stop by for a visit again when I'm down. Store was pretty large as well too and seems to have cleaned up quite a bit since the last time I was there, a year or so ago.

Love them for crafting, hobby and decor items. Today I was after beeswax, Shea butter and other…read moreitems for aromatherapy purposes. Making creams, lotions and potions. I found everything I needed and more, including containers. I also pick up some side trinkets for decorating my art journal. Stocked great and good prices. The beeswax pastilles are particularly nice for cosmetics or making ornaments with cookie molds.

poor management--any given day any given season there are pallets and pallets of suff in aisles all…read moreover the store 30 people on sales floor with one maybe two check out lanes open. most of the time items are not correctly rang up charging customer regular price on sale items. other stores in auburn -lagrange--newnan--macon walk-in stores have no pallets on sales floor--3-4 check-out lnaes open with little or no lines--columbus,ga time to change management--

Beautiful store all the way around. Everything is merchandised perfectly at this location. They…read morehave such a great selection here. Big thanks to Olivia for the great customer service that she provided me from the moment I walked in the store. She was so warm and friendly all the way to check out. She was such a delight to work with and she was super professional! I actually thought she was the manager go to find out she's not. She sets the bar very high for the rest of the employees that work there. I will definitely be coming back and asking her to assist me with all my shopping needs. You are very lucky Boot Barn to have such a gem like her representing your brand! I hope you acknowledge her for the five star service that she provided me!

I walked right in the store and found what I wanted on display by the front door. The sales…read moreassociate took me right to them and I was probably out of the store in less than 10 minutes. Can't beat that for holiday shopping.

Debbie has a problem with the way she talks to people. She has no customer service skills, will…read moreyell at you, make false accusations and even hang up on you like a child. She accused me of not paying my payment which she admitted on police body camera footage that she "accidentily" refunded it even tho i never got it back. Now shes trying to jack up the price on me to get my guns back. In the end my payment was there she just didn't even know how to access it so she had to wait on another girl to show her, This business is not accredited with the bbb either so be careful dealing with them. Also the CEO and owner over debbies head will not return calls or emails. Very unprofessional. I wouldn't suggest them to anyone!!!

Jennifer was absolutely amazing! She made me feel so welcome from the moment I walked in to the…read moretime I walked out and took the time to help me find exactly what I was looking for at the perfect price. She was kind, patient, and genuinely cared about making sure I had a great experience. She's one of the nicest staff members I've ever met, and her excellent customer service made my visit even better. I highly recommend asking for Jennifer if you get the chance!

I love the prices! The store was clean. Maybe need more cashiers at holiday time. I always find…read moresome great deals when I go shopping there.

Good deals, lots of items didn't have prices, but worst customer service ever. Long line, three…read morecash register lights on but only one person ringing. A cashier and a shorter male manager with medium brown hair are behind the register going into an extended conversation about her requesting days off. During this time, six more customers got in line. The automated system says 'register 4'. I walked up to register four and stood there while the cashier and manager continued their conversation. Eventually they looked up and told me to that they couldn't help me at that register and to get back in line as though I walked up for no reason. I won't be returning.

Their product is not worth the high dollar they charge ordered a $900.00 Name brand bedding set…read morelast Jan 2025 just donated it to Goodwill --GARBAGE SAVE your money go somewhere else We went across the street and purchase a sleep number unit hope it lasts longer than 11 months

BUYER BEWARE. Delivery people were great. Online sales person was helpful. Bought an adjustable…read morebed for my mom. My mom passed away before she could use it. Bed is leas than 2 weeks old and they DO NOT ACCEPT RETURNS ON BED FRAMES and charge $249.99 to return mattress. BUY SOMEWHERE ELSE!! 120 DAY RETURN POLICY IS MISLEADING. I never imagined any company not accepting a bed frame back.

I've found heaven at the Soma store. There simply is no better quality product with the fit and…read morefeel of the Soma intimates line. I've bought the most expensive pantries and bras and haven't found any that equal the VPL panties. They stay in place and do what they're made to do. Pajamas are the softest ever, it's like sleeping in a cloud of softness. The manager and employees at this store are terrific and I truly appreciated their helpfulness and recommendations. Excellent store!

Great customer service! I've been here two times and both in and out within 25 minutes. You just…read moretell the lady what you want and she finds it for you.

Nice clean/big h&m, 1 floor but a lot of space. I love that they have a nice variety of baby…read moreclothes for my son too. There were hardly any employees visable but it didnt bother me because everything was within arms reach and I never really needed any help inside of an h&m.

Nice workers. Went in for a t-shirt dress... worker with long pony tail helped me locate it. But…read moredue to COVID you can't try on clothes. Which is reasonable. Good prices.