They were dependable, on time, fair and afforadable. They got back to me in a timely manner, came…read moreout, diaganosed my problem, explained everything clearly and had my boat engine running that hasn't ran in 2 years!!! These guys are the best boat mechanics in Detroit and in Michigan!!!

dependable, great service and did an awesome job. Licensed, insured and very knowledgeable…read more Affordable on time and warrantied work. I will definitely use these services again

Humbug Marina is a first class marina in Gibraltar, MI. Their slips are reasonably priced and…read moretheir rack and launch is very affordable and efficient. The Service Department does a fantastic job of meeting the marine needs of every customer. Best of all they have great family appeal and deliver on what they promise. Come for the services and stay for the comfort of convenience.

I'll start by saying JP's (the waterfront restaurant) is great. But this review is about the…read moreMARINA, and more specifically, the SERVICE DEPARTMENT. Unprofessional behavior and poor communication have cost me significant time and money. Want a couple examples? Read on... Last season, the marina was to winterize my boat. I left it in the water longer than I normally do, so I was in a hurry to get it done. In addtion, they were to work on some other items for me at the same time. I called, and said that the weekend weather was going to be near freezing, so I wanted to make sure it could be stored indoors. On Thursday, the woman working (who no longer works there) told me that I could bring the boat down and they would be sure to get it inside, as long as I pre-paid for my service. I called back later to verify their hours, then brought the boat in on Friday evening after work. There was nobody at the marina. I left the boat outside, called the marina, left a voicemail, and verified that I had heard the hours correctly. I had. The voiccemeail also said that they would be in on Saturday morning. Not wanting to chance it, I showed up first thing Saturday morning, only to find that (again) nobody was there. Left another voicemail, but nobody called me back. My boat sat outside, the temps dropped, and I incurred significant extra damages. When I finally spoke to someone the following week, their response: "Oh, the voicemnail still has our summer hours. We are in our winter schedule now". Fast forward to my repairs: They had also prepared an estimate to replace the brakes on my trailer: over $3,000! Between the boat & trailer job, parts were backordered, mechanics were at the boat show, another mechanic ended up down & out with covid, you name the excuse, and they used it. Long story short, it's now April 2023, and my repairs STILL aren't completed. They finally got my boat done in AUGUST, which gave me about a five week season. I said to forget the trailer work for now. I just wanted to pick up my boat and get it in the water. They didn'tso much as offer a discount for causing me to miss 2/3 of the boating season. Not to mention the extra damages caused by the miscommunication of hours last fall. Needless to say, I was not happy. But they had a lot of staff turnover, and Will & Megan had always been good to work with in the past, so I still planned to winterize with them this season. After turning in my winterization form on Monday, Pam called me on Tuesday, saying that I could drop the boat off Wednesday. I verified the hours personally, then told her I'd be there early the next morning. As I was about to pull out of the driveway, she called me & said that she would need to cancel, because they were full & had "nowhere to store my boat". I informed her that I had adjusted my work schedule based on the information she had given me LESS THAN 24 HOURS EARLIER. When I asked why she couldn't have let me know that the previous day, she stuttered & stammered, and had no good reason. After I expressed my displeasure at the lack of communication & the unprofessional way that the situation was handled, she began yelling at me, before telling me "fine, bring your boat down, and I'll find somewhere to put it". She then hung up on me before I could even respond. Needless to say, I will NOT be bringing my boat to them, today or EVER. The next two marinas I called for winterization services were both happy to get me in immediately, and their prices were about 30% less. The also quoted a complete brake job, based on the make & model of my trailer. It was under $2,000. Humbug has become a dysfunctional marina that only seems concerned about getting their money. The funny thing is, if their customer service wasn't so poor, I'd still be paying their inflated prices. Do yourself a favor: Get a second quote before you take your boat to them. And if you do business with them, be prepared for the "unexpected issues" that will arise.

I payed Lake Erie Repair $1600+ last fall to service my outdrive. When I took it out of storage…read morethis season, I found that all of the gear lube had leaked out of it over the winter. Now Keegan will not answer, or return any of my calls. I am going to have to pay someone else to fix the problem that Lake Erie Repair caused. There was no leak when I made the mistake of taking my boat to them. I am very unhappy and considering legal action. Avoid this place!! I am in Michigan, don't know why the review says California?

My husband and I just went through the worst nightmare of our adult life. We hired Warren Hurst to…read morecome and rebuild our dock. At first he was very nice. We signed the agreement on April 2016 and gave him over a $1000.00 as deposit. The complete project was over $40,000.00 He said it would take two to three months to get the appropriate permits from the various government agencies. He went in back and took all the measurement and pictures of the dock. In June I ran in to him at a local bank and asked him where we stood with the permits. He acted like he didn't know me but said that he would check. He never called us. In July I called the office and his wife answered. She kept asking my name and address and said she would look in to it. A few days latter we saw Warren in back taking measurement and pictures again. He said that it was held up with the EPA because of the ####### slander word for black woman. I told him that I did not appreciate his language and that I believed that he never turned the paper work in to begin with. He laughed about it and told my husband that I was sensitive but that it was true what he said about the race. I continued to call the office and to make a long story short they did not start the project until December of 2016. Bridget, Warren's daughter was in charge of the crew. They brought a crane in and started to demolish. In the process they managed to destroy my neighbor's fence. Ungrounded a 220 volt wire that was bringing electricity to the dock. Left the line live with no cap. They destroyed 10 of my bushes along our drive way by running them over with their trucks. Left oil stains in our drive and when asked to stop parking in the drive way Warren told me to "F U" to make matter worst they didn't attach the pulleys properly so two weekend ago we woke up to our boat tipped over. Had we been on the boat it could have sliced someone in half. The snapping of the pulley caused for the top and side covers to rip as well as damage to the side fiber glass of the boat.. Bridget and her crew came out and right away accused the pulley company when it was her that installed it and forgot to bolt it and weld it properly. My husband asked her to pay for the damages to this she refused. Please ask past clients when using this company

am writing to express my extreme dissatisfaction with the canvas work performed by Charley…read more In my years of boating, the craftsmanship on this project is the worst I have seen. The work appears to be pieced together poorly, resulting in an unprofessional finish that negatively impacts the appearance of the boat. Despite the lack of quality, I have been informed that he is too busy to provide warranty support or fix the issues identified. Based on this experience, I cannot recommend his services for canvas tops. I suggest finding a different provider to ensure the job is completed correctly.

Charley and his wife aim to please! They did a wonderful job replacing the cushion covers on our…read more1994 Bayliner Cabin Cruiser! He removed all hardware himself, waited for material and still got the job done in time for our family of four to enjoy the 4th of July Holiday on the water. They were both a pleasure to work with and our cushions look great!!!