#1 choose another contractor to work with. If you do work with them, keep these tips in mind: Read your contract carefully at all iterations before signing, including scope of work line items and sub details. Do not trust what they say or don't say or that any changes you communicate in writing or otherwise will be accurately updated in their contract document. Require advance notice of any labor or materials you, as the customer, are expected to provide. For instance, moving furniture. Or providing paint. They literally came in asking about paint the morning they wanted to start painting when we had been under contract for months waiting for the job to start. Review contract carefully for warranty of labor and repairs, so you don't have to correct poor workmanship shortly after job completion, like applying more than 3 inches of glue to a 3 foot surface.  Require regular walk-throughs to ensure progress aligns with detailed scope of work. Require written update or record of conversations to ensure work discussed and details specified are completed fully and accurately. Ask questions and keep asking even if their reaction is irritation or disinterest. Finally, DON'T be fooled by their responses to critical customer reviews. In hindsight, I expect they are disingenuous at best if not totally inaccurate or misrepresentative. Some contractors are wonderful to work with, will listen and carefully and execute skillfully, providing quality finished product at good value. This is NOT that contractor. Poor communication, poor execution, overpriced and unpleasant to work with.  My suggestion: choose someone else. read more

We had chosen American Dreamers to complete our bathroom remodel, agreed on a price, and gave them a check for half the amount of the project. There was a 7 month wait to get on their construction schedule. I didn't mind waiting since I was pregnant and we needed time to choose our materials. One day very close to our construction start date, my husband got an email that there was an added cost for a shower door that we chose beyond what was in our initial pricing. We were confused by this since the supplier had us choose one along with our other fixtures, and implied that it was budgeted for in our contract. We later found out that since a shower door is not essential to a "complete bathroom", it was not included. After some confusing (and insulting on their part) emails back and forth, my husband requested a meeting to understand any other potential unforeseen costs in the project. Upon his request, Morgan, the owner, ended up canceling our job without any formal email or phone call. We just got our check back in the mail. She refused to speak to us and the marketing and project directors wouldn't take our calls. This was after 6 months of waiting for our job, causing us to have to go back to the drawing board and devastating us just one week after coming home from the hospital with our newborn baby after a c-section. You may think, well, you got your money back. But we had invested a lot of time with her company. I don't believe requesting a meeting to clarify pricing is cause for dropping a project, in which we had invested a lot of time and money. Morgan is an unethical business owner. Rather than taking 10 minutes out of her day to answer our questions, she insulted our intelligence and canceled our project. Don't let the "woman owned" label for this company fool you. Morgan is just as unprofessional as many other contractors and American Dreamers Renovations is a toxic company. read more

I have hired American Dream Renovations over and over again. They never disappoint . This last time I hired them has been my favorite so far though. The owner of the house I own had put up crown molding and never completed the job to look like a good fit with a finished look. Morgan came in for a consult and knew exactly what to do in a time efficient and cost effective manner. In a matter of 2 8 hour days they had the crown molding looking flawless with a beautiful finished looked, color matched the paint in 3 rooms and even did a wall and a ceiling in a 15x30 ft room. It has made such a difference and I couldn't enjoy my home more just in time to host a family party of 75 for the holidays !!! Can't wait to have Morgan and her team back after the holidays to help continue putting the finishing touches on my 1885 Victorian Farm house !!!! read more

American Dreamers Renovations - General Contractors Near Me - Pittsburgh, Pennsylvania

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Initially, we were very excited to work with American Dreamers Renovations. They had some good reviews, Morgan was eager to come out and see our space, and they were very accommodating to us switching the location of our project after deciding to sell our house. That is where the positivity ends. Our bathroom remodel was being completed at a vacant house and they took total advantage of that. They would work only when it suited them and at odd hours, sometimes until the middle of the night. What was slated to be a two week project took 5 weeks to make it a usable space and another 8 weeks to fix the problems that they were agreeable to fixing. There was limited communication throughout and the team would proceed with aspects of the project that hadn't been discussed. Being that we changed locations, we changed the details of the project, however, this was never updated and we were then blamed for wanting to "change the plans". Additionally, every time an employee came to our house to fix the issues, they were not informed of all that needed to be completed which led to them having to return multiple times. Overall the work was sloppy. The wall tile is not level which led them to using thick lines of caulking to cover up an uneven line. They used cheap finishes and even made two holes in the new bath tub. They are refusing to fix this as we cannot "prove" that we did not create them. Overall, they get one star for completing the work. We are in the midst of a complete house remodel and have had many contractors and other professionals in our home. This is the only experience that has gone so poorly. *All employees, those doing the labor and those we communicated with in the office, were very kind and considerate throughout the process. read more

Morgan went the extra mile and worked tirelessly to make sure the interior painting in my home was perfect. Her team came as scheduled, and were prompt and courteous. She was immediately responsive to all questions, emphasized that providing service to her customers was her top priority, and was easy to discuss details with via phone and text message throughout the process. Morgan stayed late in the day until every last detail was perfect and complete. She worked from morning until night - I never saw her stop! Her work was meticulous yet highly efficient--I could not believe how much she got done in one day! It was obvious from our conversations that she takes the utmost pride in her work and is dedicated to serving her customers. She values 100% customer satisfaction, is immediately responsive and on time, and is knowledgeable and skilled in her field. When choosing a contractor you can't ask for much more! Thank you Morgan!! We love our freshly painted bedrooms and bathrooms, it feels like a brand new house! read more

Morgan and her team are exceptional. Had two bathrooms and kitchen remodeled totally remodeled, repainted entire place (2 bedroom condo), with a few extras, and all my neighbors are jealous. Dedicated professionals is what you get here. HIGHLY recommend for any renovation or remodel you are thinking of doing. From design to paint colors to complete kitchen reno with all new appliances, my condo reflects me; I never want to leave home because every day I feel as if I am on vacation in a place that is perfect for me. read more

Unfortunately what they say "If it looks too good to be true it probably is" applies here. My husband purchased a Groupon to have one room painted and we scheduled weeks ago, I was told at that time am email would be following with some information, well that never came. I tried to reach the company several times, nobody ever answered or returned calls. I finally reached someone yesterday, confirmed our appointment, got the email "contract" had them correct our address and returned it within hours. This morning, less than twelve hours after confirmation without explanation they have to cancel and can reschedule 3-4 weeks out. After a few conversation where I was told the owner would call me back (she never did ) and advising that we would be available all weekend should they like to make good. I contacted Groupon and got a refund because they are both unresponsive and unreliable, when I called to notify ADR wait... maybe now they they can TRY to honor their commitment... too little too late, I can't rely on a company that has proven themselves to be otherwise and who cant be bothered to answer a phone and/or reply. read more

The work that was completed appears to be done well. Our negative experience was in customer service, communication, and time frame. When we discussed the project, the owner pointed to a piece of baseboard trim and asked if we wanted that trim done and we said no. Apparently that meant we would not receive door trim on the 3 doors they installed. The project was supposed to take 2 weeks and took almost 4. We did add on 1 door install so they told me after the fact that added on a week, which seems excessive but what do I know. At the end of the project, we were informed the doors wouldn't be trimmed. I was then told it was a line item and that install didn't include trim. We tried to negotiate a cost for that on the last day but they wouldn't budge. Their argument for that was they gave me a door knob and painted for free. I assumed I was charged for those items as I didn't ask for them upon arrival, so that surprised me. I asked for a price on an add on during the project and got no response from 2 different emails separately about 2 items. Also, one of the workers forgot his circular saw and asked me to borrow ours, which doesn't seem professional. They did not care at all if we were satisfied with the job which is shocking to me and the owner wouldn't even reply to the final emails with our concern. She said they are done and pay. Horrible customer service. Just be sure you do tons of homework and include every detail if you go with this company as I assumed that installing a door meant the trim around it. Wouldn't recommend which is a shame because a few of the workers are quite skilled. read more

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This was one of those guesses from Groupon which paid off, in spades! Today they were in my home, respectfully, to paint two rooms. The guy showed up on time and put his head down and worked hard, clean and neat. NO DOUBT I'm already looking for additional work for them to bid on completing - including painting additional rooms! DEFINITELY RECOMMEND!! read more

They recently did a tiny powder room remodel and were fantastic. The job was done on time and beautifully. Everybody that showed up was professional, very nice and tidy. Would highly recommend. read more

This company was great to work with. Very thorough from start to finish! I usually do these types of jobs myself(painting a few rooms and exterior door frame,) but just couldn't find the time. Rachel efficiently helped schedule, Morgan came out promptly to assess the job. Steve showed up, right when I was told he would, to do the job. He was so very nice to work with and did an amazing job!!!! I can't wait to use them for some bigger jobs I have planned In the future. I recommend 100%! read more

I was introduced to American Dreamers via Groupon...and it turned out to be the best Groupon redemption I've ever had. The office staff (Rachel), the owner/contractor (Morgan) and the painter (Brandon) are pleasant, PROFESSIONAL, timely, and did a fantastic 3 coat paint job in our living room and dining room. As soon as I found out that they do an array of interior improvement work other than painting I asked for a bid for tub/shower replacement and floor tiling. This is the business card that you want to keep...professional work at a reasonable price performed by pleasant, communicative people. read more