The service was spectacular the Staff are Awesome Selection…read morewas Great Value surprised me Thank you Ms Mariam

What a great experience. We stopped in to use a couple of gift cards. This has been a go to place…read morefor us since 2001. Always good service. Always good selection. No different this time. Tony was the associate who took care of us and he was more than helpful. Very informative and knowledgeable. Very patient with us as we each tried on a half dozen brands of shoes. He was very helpful in pointing out some of the pros and cons of each based on our needs/anatomical features. We were interested to find out that Running Fit was purchased by Fleet Feet and would now be carrying a wider variety of shoe brands. Good info for the future. A very pleasant shopping trip. This is a go to place in my book.

I ordered 5 shirts online on May 26th from Kohls. My order was split up into 2 separate orders. 2…read moreshirts were identical and was received on May 29th, the other three were received on June 3rd. Upon returning the shirts to the store on Michigan Ave. only the last three were able to be returned because of barcode issues. The 2 identical shirts barcodes could not be scanned. I decided to try the Koles store #0217 on Ford Rd. Two ladies, Marlita and Shannon were determined to solve my problem. They gave me a number to call to give my Order No. and get a number to scan for return. Things worked out fine with one shirt, however, the second shirt that was identical didn't scan because one was regular fit and the other was slim fit. These two ladies were determined that they were going to solve this problem. Both shirts were returned and I received my credit. Thanks to two exceptional employees. Douglas Barrett

Renee in the men's clothing section was SO helpful! She assisted in finding regular fit dress…read moreclothes, and helped picking out a tie! Thank you Renee you are awesome

Shoes look comfortable, not attractive for me at least…read more Saw some potential shoes for my husband. White leather or white canvas, but none in his size at all. :( Quick trip.

I bought a pair of the Clark's Sailview Lace shoes. The reason I bought them was about 10 years ago…read moreI found a pair of Clark's shoes at a thrift store and they were in good shape when I got them. They lasted a long time so, I decided to get a new pair online. The sailview shoes are the closest thing to what I originally had and so far, I'm loving these shoes. They are really high quality shoes and I hope these last as long as original ones. Highly recommend.

This is a fun store but tries to be too much and too high end for DTP. And young people work there…read morethat I don't think really have a passion for the sports it caters too much for instance I was in there this afternoon for about 20 minutes and was never approached by the associates behind the counter on their phones!!!!! Clothing line is dominated by Patagonia and Kuhl. I'd rather go to REI!

Rob is the best! My teenage son who has been skiing his entire life has a heel spur that made…read moreskiing incredibly painful. Rob knew exactly what to do to the liner and boot to relieve the pain. He definitely knows his stuff! Highly recommend!

Very clean store and well kept. Personnel were polite and helpful. Very big selection and I was…read moreimpressed.

Great customer service with Sam.. Thanks for your help. The…read moreother two ladies walked past us as if we were invisible. A job well done Sam. Maybe, it was the color of our skin. The other workers were too busy talking to one another.

When I lived in Florida, I was able to find shoes in my size at Famous. I went shopping yesterday,…read morehoping to find ballet flats in my size. I like that they carry Naturalizer, but the shoe I wanted is only offered and medium width, and I wear a wide. I asked the young lady who was working why she has no wide dress shoes in the store. She told me that there's not a demand for it and recommended that I order online from their website. That is not the answer I wanted to hear when I was trying to get ready for a special occasion! The employee was not very friendly to me. She could definitely improve on her attitude.

This store particularly this location is fabulous!…read more The employees make this location shine so friendly and helpful. They go out of their way to be helpful and always with a smile. I've been at this location several times and service always impresses me. Famous footwear has a great app, with cool kickbacks and good coupons. I had a 15% off and 10 bucks in kickback cash so I totaly scored which makes me happy and to boot scored points for my next kickback 5 bucks for every 100 spent and with two growing boys a girl has got to appreciate that! Love Famous footwear ! Good service, quality and they appreciate good customers.

Alexandra at the Northville Gazelle store was very helpful and patient in finding just the right…read moretennis shoe to help with my plantar fasciitis condition!!! She knew exactly what to look for in the shoe needed and advised on ways to fix the situation!!! Thank you Alexandra!!! Barb R.

Great store, very clean and the staff is extremely helpful! I tried on multiple pairs until it felt…read moreperfect, great team!

Do NOT get your ice skates sharpened here. They were 10x worse than when I brought them in and I…read morewas unable to skate in my game that night. Had to take them somewhere else the next day to be resharpened and they were able to show me visibly how terrible of a job they did on my skates. The whole blade had visible ripples in it and there was absolutely no edge on the inside of my right skate. Also charged more than the place that did them correctly.

To start this out, I used to work for the company so I know what the policies and procedures are -…read moreespecially when it comes to the trading customer items in. So I went in today to trade in a board I've been using as decor for years - it's in excellent condition and it's also just really cool in general because it's a limited edition gnu board with universal horror monsters all over one side of it with a green trim - truly gorgeous BUT bills are in demand right now so I had to let go of it. So I figure this will be an easy process and I'm ready to take a lower amount for it (maybe like $150 or something considering I got it for $600 myself originally previously owned and again it was just decor so it's in the same condition I originally bought it in. I went to play it again sports to trade in my board - I've worked there so I know the process and I'm willing to take a hit (accept $150 at the lowest) and am totally cool with that because I'm desperate for bill money right now So I go in, a teenager is working and I was like "hi I'm trying to trade in my board" and he said "okay I'll have my manager take a look at it." Nice and normal. I said "and just to save you some time it was really hard to find info on the board but I know it's from 2007-2010 originally so it'll help your search." I wish I had shut up and Not been helpful. He said "oh yeah I don't know if we can take it if it's that old." I said "if it's usable that doesn't matter? Also if I didn't tell you the year then you wouldn't have said that? And if anything it's worth more because of how rare it is and what good condition it's in so why does the year matter?" (Repeating, I've worked here before...so that was a load of crap.) He said "okay yeah I'll ask him."So he goes and asks another teenager working there and comes back and says "yeah my manager said if it's that old we can't take it." I said "he's not even gonna look at it? Because of the year?" He said "I don't snowboard so I don't know much but yeah sorry" ALRIGHT MY GUY IF YOU DONT KNOW SNOWBOARDS THEN YOUR PERSPECTIVE ON THE WORTH IS LIKE EXTRA USELESS LIKE GO GET YOUR BOSS TO ACTUALLY DO HIS JOB??? So he says, "he's really busy" - it wasn't busy. At all. So I'm shocked at that response and just stand there and say, "no I'll wait, he can look at the board like he's supposed to." He goes off and asks him and him and the teenage manager plus some other kid (I swear to god they were like all in high school) to look at the board. I pretend to walk around the store but at this point I didn't trust them at all so I was actually paying attention to them and this is what they did: I watch them stare at the board and spin it a little, then tell me they can give me $25. 1. So the "we can't take it if it's that old" was a blatant lie because magically they can now 2. The board is priced off of a few factors, all of which require research and they did absolutely ZERO of that to determine a price. They just made it up on the spot. I laughed at the random insult of a number they gave and just left. Absolutely insane experience and I don't know if this location just doesn't train their people correctly or if it's because they hire them so young but good lord that was such a wildly ignorant and unprofessional experience. Train your people or hire competency.