We've trusted American Electrical with every electrical project in our home for the past four years. While they may be expensive, you get what you pay for: exceptional workmanship, reliability, professionalism, and honesty. Connor and Andrew were our technicians on this visit, and they were outstanding. We received a courtesy call when they were on their way, they arrived on time, and immediately got to work. Connor and Andrew explained the issue with our outlets, answered all of our questions, and even showed us how we could test the outlets ourselves in the future using an inexpensive tester from Home Depot or Lowe's. We really appreciated them taking the time to share that knowledge instead of simply completing the repair and leaving. Great customer service and quality work! read more

Matt and Jesse did an excellent job installing two network cables in my home. They completed the job very quickly! I had them work on another issue with the oven to where it was not able to be pushed back to the wall because of the electrical box protruding from the wall. They were able to install a new electrical connection and the oven looks much better as it was able to be pushed back to the wall. I have used American Electrical for other electric jobs around my has and have never been disappointed. Great customer service! read more

I needed to get some minor electrical work done. I reached out to American Electrical. Leigh was very helpful in learning what I needed and set.a price. Installation day, ran into a snafu that was my fault. Leigh addressed it and got the crew to come out the same day. Noah C. and Daniel B. Called and announced they were arriving. A quick conversation to confirm the work, and off they went. They knocked the job out and ensured the area was cleaned up. Kudos all around to American Electrical. Definitely recommend for any future needs. read more

I am looking to put in a pool heater and I needed to add a circuit to handle it. I called and answered a couple questions and they were able to give me a rough estimate over the phone. I schedule the appointment and I was surprised they could come out on the next Monday. When they arrived they realized I didn't have room in my panel. My lights flicker when certain things would start, like the fridge, so I decided to upgrade the panel and scheduled the work. It turns out they could come back out two days later. The new panel is in and looks extra clean. My lights no longer flicker and I'm ready for the pool heater. read more

American Electrical Contracting - Electricians Near Me - Jacksonville, Florida

Very thorough and professional job installing my Tesla wall connector. James and Jesse know their craft very well and answered all my questions leaving no room for concern or doubts. Whenever I need electrical work done I will call American Electrical and specifically request James and Jesse. read more

They are flexible with scheduling and have knowledgeable and professional employees from the office to the onsite electricians. Two electrical issues were repaired, one which was a fire hazard and the other an upgrade to comply with newer codes. Recommend. read more

Avery and Aidrean were amazing. Was very excited they didn't have to spend hours re-wiring stuff. Everything done in less than 30min. Will definitely use them again :) read more

Guys did a fine and timely job installing a Tesla wall charger, but we found that they are expensive and we're not great and overall clean up. Good customer service and responded quickly. read more

Had a great experience with this company. Total house rewire done by two great guys. Had 1 other quote and they beat it by $1000. Would recommend read more

My exhaust fan in the main bathroom died and the smoke detector in the main bedroom was chirping at random times. James came in and replaced the exhaust fan and replaced the smoke detector in less than 30 minutes. Cleaned up afterwards and was pleasant to deal with. Would not hesitate to recommend and use this company again. read more

Watch out for shady and deceptive billing practices. I needed to run new wires through a new roof for 2 ceiling fans. I called American Electric by recommendation of my roofer. They charged me $75 to come out and inspect the job. The wires had to be run on the walls but would be covered with molding (provided by my roofers). They quoted two hours to do the job at a steep rate of $210/hour plus materials. Although I had sticker shock, I didn't want to call around and pay more service fees. I estimated that 2 hours at $210/hour plus cost of wire would be $450-600. They scheduled the job for 10am. They didn't not knock on my door until 10:50am at which time I let them in to begin work. They did the job as planned. At one point I noticed that it was very quiet for a long period of time and looked out and they were sitting in the truck outside. This was at 12:20pm. They returned to work at 12:30pm. They had taken at least a 15 minute break, possibly longer. When the job was completed I asked how many hours they were billing for and the cost and he said the office would create a bill. I asked about the break or lunch they took and if it would be deducted and the electrician replied that they didn't take a lunch or a break. After seeing my confused look, he said, oh you mean when we went out to the car to cool off and take a smoke break? Yup that's the one! That's a $50 smoke break on my dime! They finished the job and walked out of my door at 1:15pm. They sat in the truck for 15 minutes and came back at 1:30 with a bill for $835 with no itemization of charges. I said woah that looks high. They were charging for 3 hours labor (10:30am to 1:30pm). By my time tracking they worked from 10:50am to 1:15pm. That's 2 hours and 10 minutes when you subtract the 15 minute (possibly longer) smoke break. Additionally they charged me $205 for the wires/materials at a rate of $8/foot times an unspecified number of feet. I spoke with the lady in the office who she said that she's being generous giving me a materials discount. I told her that they did not work for 3 hours and she said she'd check the GPS in the truck to see when they arrived. Additionally she was charging through 1:30 when they were just sitting in the car while she worked on the invoice. Typically I wouldn't be so picky about 15 min here and 20 min there but at a rate of $210/hour that really adds up fast! She called back and said she would bill me for only 2 hours and 15 minutes after checking the GPS. That sounded great and I wasn't going to argue about the extra 5 min! But total bill was only reduced by $50 when it should have been reduced by 45 minutes, which equals $157.50. They reduced the bill from $835 to $785. When I stated this didn't make sense she stated that she raised the cost of the materials fee to $300+ when originally she was charging me $205. She stated she had given me a discount before and then took away the discount since she reduced the hourly labor. She also stated that I should be happy with the cost and that other jobs for just 1 line/fan would have cost $700 alone and that they did what no other electrical company could have done. To clarify, they did exactly what another electrical company said would be done but I just went with them because I already paid the $75 service fee and also my roofers provided me with molds to cover the wires, which solved my problem of having exposed wires. Additionally it's irrelevant what other jobs cost, because I'm paying by the hour. Anyways, it was clear that they were padding the bill and taking advantage of what seemed to them like a desperate situation by billing an exceptionally large amount for labor/hour and padding the cost of materials. I measured and rounded up generously that the wires were about 28 feet total. I was told they cost $8/foot. When I googled the cost after they left I can see that the wire cost .65 - .70 cents / foot. They charged me $300 for materials that should have cost $20-50. Clearly their billing practices are greedy and deceptive and they conned me out of $260+. read more

American Electrical Contracting - Charged $300 for wires that should have cost $20-30 - Electricians Near Me - Jacksonville, Florida

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These guys first added a whole home surge protection in my prior home. Then we used them to install a Tesla charger. Then they did all the wiring for our new custom home and more Tesla chargers. They are the best electrical contractors in Jax bar none. I recommend them unequivocally for quality, professionalism, and service/reliability. You can't go wrong with these guys. Working with Justin is an absolute pleasure. read more

Noah and Brian were professional throughout the installation of our office ceiling fan, chandelier and foyer light fixtures. They even took the time to walk us through the ceiling fan remote. There were no hidden costs and everything was completed within a couple of hours. Would recommend American Electric to everyone. read more

I have been trying to get an electrician over to my house for 2 weeks to replace some outside floodlight receptacles. American had previously installed a new garbage disposal, so I tried them. The first appointment was a no-show due to rain. There was no follow-up by the office to reschedule, and there was no record of my appointment when I called again. I got another appointment; again no-show even though the weather was favorable, and again, no follow-up by American. The problem seems to be administrative at the office, not the electricians. Regardless, this is unsatisfactory customer service. Jud Freeman read more

Kyle and Jesse came out and were done within an hour, even found an outlet which was wired wrong and fixed that. BZ

I would give 0 if I could. Worse customer service ever! Don't bother calling them to address an issue that started when they completed their work. read more

Called American Electric on a Tuesday to add a couple of outdoor outlets and a switch in the garage. They had an opening on a Thursday which was very quick. 2 electricians came out and did a great job on the outdoor outlets that look great. Also figured out a way with a Bluetooth light switch for my garage that had a room located above without ceiling access. Would definitely use this company again. read more

I called to have my circuit panel replaced, and was immediately provided a quote and the repairmen were able to come out within a couple of days. Everyone I worked with was knowledgeable and professional. I highly recommend this company! I worked with Ken, Kyle, and Brandon. read more

Brian & Noah were great! They explained everything in terms I could understand and gave two options to repair what was needed with cost efficiency in mind. They were friendly, professional & got the job done quick. They explained the warranty & I can move on with the day relieved to have the repair complete. read more

I've always had great service from American Electrical. They did electrical work on my new (old) condo purchased last fall, including running new wires for various appliances and installing light fixtures. They rewired my old home and replaced the panel about 13 years ago, plus installed a plug for our generator. Every interaction has been professional and I've always thought their prices were fair! read more

This company sent guys who had to watch a You Tube video to ground a gas stove. They needed copper wire & went to Lowes. When I got the final cost they charged me for thier trip to Lowes. They new what the job was before they came. After I had to challenge the trip to Lowes they deducted an hour off the bill. That should tell you something. And just for the record, a city inspector told me it's a 1/2 hour job to ground the stove. American tried to nail me for three! I'm a senior citizen...buyer beware. read more

Needed a car charger installed, plus a couple of other things done. They promptly dispatched Shelton to the rescue. He was very knowledgeable, courteous and did a great job! I would highly recommend American Electric. read more

I had an electrical issue in my laundry room. There was a small issue after the first team came out. Spoke to the service manager. Second team came out and everything was repaired. Through it all, everyone I spoke to was professional, friendly, knowledgeable and customer oriented. The professionals that came out were neat, professional and friendly. It was a great experience. I will use them in the future. Their prices were fair with no hidden fees. I could not be more pleased. Thank you! read more

Kevin did an incredible job installing our new outlet! Very virtuous and professional. High quality work done quickly. Definitely would recommend these guys! read more

Great company, have used them twice now with great results. Shout out to Daniel Moody and Tyler Misbarek for a job well done !!

This is the third time we have had the guys come out from American Electrical. And, as usual, they did not disappoint. Jameel and Chavon actually arrived early and immediately went to work. They took on each task with enthusiasm and a positive attitude. They even conquered a very challenging microwave installation! They got all of the work done in a very short period of time and then cleaned everything up. They both displayed a tremendous work ethic and we enjoyed working with them. I would highly recommend them! :) read more

Trustworthy and professional. Like these guys. Yelp wants me to keep writing / too short/ so I'm writing this sentence.

Honest, efficient, hardworking. What more could you ask for? The work ended up being less than anticipated and guess what? They charged me less than their original quote, without any hassles.id recommend them to anyone who wants a fair deal and doesn't want the runaround. Great communication. read more

Chris A and Tray F. Are absolutely amazing people. They came in within an hour to fix our business exit signs due to a last minute urgent issue we were faced with. They were very professional and made sure we were satisfied with the work before they left. They each double checked each other's work and were in and out with no questions asked. We will definitely be calling this team for all our business needs. Definitely keep these guys on speed dial!! Thank you so so much Chris, Tray, Kathy, and American Electrical Contracting !! You guys are life savers. read more

BE WARNED. Service quality has declined a lot. Used them several years ago and had a good experience. Used them again recently. Not good. Didn't finish the job and ghosted me. After several weeks, I called and left a message after hours. Never heard from anyone. A week later, called again and was sent to a manager/supervisor voicemail. Still waiting on a response. I'm going to hire another company to finish the job. read more

I highly recommend this company. They hung a heavy chandelier from a 20' ceiling. 4 guys showed up and they were very professional, courteous and careful to keep the house clean and avoid any damage to anything. I've worked with many contractors, and this is one I would call back anytime. They were also able to schedule me quick. read more

Waited until 15 minutes prior to appointment to make an excuse, then showed no desire to fix nor complete the work they were hired for. Absolutely the wrong way to run a business, and will not be using them for any future residential or commercial jobs. read more

UPDATED: 1 day after posting review we received our $87 check in the mail. Still no phone call or update from them but appreciate the owed refund. read more

I was called the day before my appointment with a confirmation. The day of my actual appointment (scheduled for 730 am) they called at 745 stating they couldn't make it because they sent the electrician and the large a frame ladder to a different appointment. My spouse and I shifted our schedules entirely to make this work. THEN American electric guaranteed they could be at my house at 430 pm the same day. I left work early only for them to call and tell me they would only come if I paid after hours pricing. This is TERRIBLE customer service. We will not be using this company for anything going forward. read more

My husband and I were so very pleased with the work, professionalism, and value from American Electrical Contracting. We were looking for experienced electricians who could preserve as much of our 1939 home as possible. The entire team did an excellent job, worked tirelessly on our old home, and made sure everything was just right. We definitely would do business with them again. read more

American Electrical deserves all 5 stars and then some! Professional, courteous and competent would easily describe all encounters I had with their staff. Our electricians were Fred E. and Chuck. They spent several days completely rewiring our 90 year old home and I'm delighted with the outcome and with their professionalism and knowledge. I asked a million questions and had some very specific ideas on how I wanted some things done and they were patient and helpful at the same time they kept moving the job along. When employees have great customer service skills you know that is the culture at a business! As a result of Fred and Chuck's great service I am an American Electrical client for life! I say give those guys a much deserved raise! read more

Great service & very knowledgeable technicians! They wired & installed two new light fixtures in my kitchen, replaced a light fixture, changed a light fixture to a recessed light & replaced all of our smoke alarms. Wonderful service! read more

Kevin and Josh brought my parents house into 2017 with new wiring, new lights and new outlets. They work fast and thorough and seem to always be checking each other's work. They truly listened to our issues and provided reasonable remedies. They are also ridiculously nice. They felt badly that our six dogs would have to be crated for them to go in the backyard, so instead - they took the time to meet all of them! Definitely recommend. read more

This is the second time I have used them and I'm still more than happy with their work. They installed new receptacles in my garage for me and they did an awesome job. They cleaned up everything, had everything they needed, were very organized, and worked hard. They were professional and polite and did great work. read more

Great service by Brian M. and Chandler H. Prompt communication, consultative throughout the entire process and executed three different services within the scope of the call. Very positive experience overall. read more