American fence is the go to for top notch quality in fencing! Fast, efficient, and true to their word! We bought the fence during a promotion and after the fence was installed the delivered a free flat top griddle and an American flag to my house! Great company! read more

I had American install a privacy fence, part cedar part vinyl 2 years ago. The quality is so unbelievably poor. I have replaced 20+ pickets, I have had to use a box of nails to go back and actually fasten numerous pickets that were poorly fastened. I have had to rebuild cedar gate that was falling apart after 1 season. Every time the wind blows I have to reinstall vinyl pickets - the base boards were cut too short and it doesn't fit appropriately. Couldn't be more dissatisfied. Once they were paid - impossible to get any support. I chose them because the quote was a few thousand dollar less than competitor. It was still $20,000! Spend the extra money, Go elsewhere. read more

Terrible customer service, did our fence and put the posts In backwards also damaged our sprinkler line then when I called to have it replaced they said well you didn't pay the extra insurance for sprinkler repair! WTH we will never use this company again! read more

We worked with Chad to get an estimate and made changes. Chad was professional, honest, and responded to our questions, needs, and concerns very quickly. Eric was the person in charge of installation and the crew he brought to install the fence were equally courteous and professional, as was Eric. All in all, we were very pleased and highly recommend them to anyone. read more

We had a very good experience with the installation of our new fence. The installation was very professional and completed in a timely manner. This spring we had several post caps damaged by hail. I contacted their parts department and they happily supplied me with the required caps at no cost. I would recommend American Fence if require any fencing needs. read more

They put handle to gate on backwards so it opened from the outside. We thought we could live with it since it could open from either side. 3 years later when we discovered unwanted guests were opening and entering from the other side and we wanted to be able to padlock it, we asked them to correct it. They not only said it was out of warranty, which is possible, but didn't want to have anyone give an estimate for repair. Suggested we do it ourselves or have a grandson do it. Claimed they had no record of us ever doing business with us. I have invoices. And...since they knew we were old enough to have grandchildren, they MUST have known who we were. Poor customer service I would say. read more

We had great service from them. We just moved to Lincoln from CA and were not sure what the HOA/Lincoln allowed. They explained things clearly, and we did a site survey just to make 110% certain we knew where our property boundary was. They were able to install the black metal fence in one day, and it looks even better than I though it would, and the fence fits the sloped backyard perfectly even though the posts are vertical, not sloped. Great job! read more

Although we didn't hire AFC my neighbors did but AFC spent the majority of the time in my yard and mostly my wife's garden. Nathan the fence builder had ZERO respect for my wife's garden & flower bed offering no apologies for trampling 2 peony bushes - over 20 iris flowers & 6 canna flowers. When I confronted him his only response was that he had a contract with my neighbor and he was "entitled" to 3 feet on either side of the fence. Nathan also totally dismantled my firewood pile so he could get to the fence and when I asked him to put it back he literally through them back in a pile nowhere close to the way he found it. In fact, when I restacked the wood the next morning I found about a five gallon bucket of old fence pieces, some with screws & nails protruding, that he tried to hide behind the wood pile on my side of the fence. All of this, mind you was after a call to the office and after a discussion with his supervisor. AFC may have satisfied my neighbor but completely shat on everyone else not giving them money. read more

On June 11, 2014 I signed a $2493.00 contract for new fencing and paid them their required 60% down. I was promised it would installed in about three weeks. In late July I got a call that they were (finally) going to be installing and they came over and removed my old fencing the next day. I have two dogs so this was a bit of an inconvenience. Then I got a call saying that they were actually out of fence posts! Would have been awesome if they had counted the posts on hand BEFORE taking down my existing fence. Or perhaps run over to the lumber yard and pay retail for enough post to complete my job instead of looking incompetent. A couple of weeks later they installed the wood portion of my fence, but not the 4' decorative steel fence across my patio. When I inquired why it wasn't installed at the same time, I was told that they have install the posts first, then they send the measurements to the fabricator. I wonder how it's possible to build a whole house from a drawing, but not a simple 4' fence. Finally, the steel fence goes in and the installer installed the gate latch upside down and use a channel lock on it, which resulted in a significant amount of damage to the finish and to the gate. The initial "fix" was to use a can of spray paint to cover the scratches, leaving a damaged, rough surface. A few weeks later, they replaced the latch but did not address the scratches on gate. In February, I came home one day and my gate was missing. No communication at all from American Fence. Long story short, my gate with a hard factory finished gate has been spray painted and has a completely texture and matt finish from the rest of the fence. I finally paid them the balance of $297 that I was holding onto because after 9 long months of frustration, I wanted to be completely done with them. read more