i called for service on our existing garage late on a Friday afternoon, Brent showed up Monday morning. He went the extra mile went to Menards for the parts he needed, because their company doesn't carry my parts. So in order to save us money he went and purchased the parts for existing system. He was here and done with the work by 11:30 Monday morning! very efficient and friendly. I will definitely call them again for any of my garage door needs. oh he also programmed my key pad. yes it's a simple task I've learned that I was making it difficult, but he showed me how to do it and was super nice about it. read more