Fantastic service 5 star plus Very professional…read more Fantastic customer service Couldn't ask for better service

I want to start by saying I take responsibility for not asking more questions or getting the…read moreupdated price in writing that was my mistake. When Morgan first came for the walk through the quote for the work I wanted done was very high between $700 to $900. I told her that was too expensive so I cut the list of tasks in half. She said she would adjust the price and I assumed that meant it would also be cut in half. Unfortunately that was not the case. For two hours of cleaning (two cleaners) I was charged $600. That breaks down to $150 per hour per person which I feel is extremely overpriced for a deep clean. On top of that one of the employees took four smoke breaks during that short time. I also noticed damage to both my fridge and floors afterward. When I reached out to address this and to share my concerns about pricing I felt dismissed. Instead of trying to resolve things Morgan told me their work was "impeccable and perfect" and then wished me a great day. There was no apology for the damage or attempt to make things right only a request that I send pictures. While she did apologize for me being dissatisfied she also told me that "in this industry you get what you pay for" which I found unhelpful and dismissive. To be fair the cleaning itself was decent but the cost was unreasonable and the customer service left a lot to be desired. If you hire them just be aware the work is fine but you will pay a premium. In my experience $150 per hour per person is not reasonable.

These People Cleaned My House So Good I Almost Felt Bad for the Dirt…read more Bro. Three teenage daughters. That's not a family, that's a hostage situation with eyelash extensions. My house looked like Hot Topic and Bath & Body Works had a baby and then immediately regretted it. My wife's in nursing school, I work all day, and the only thing getting exercised around here is the smoke alarm when I try to cook. We were one spilled foundation bottle away from being condemned. One night I'm scrolling Angie's List at 1 a.m. like a degenerate, find A&A Sparkle, shoot my shot. Lazara hits me back so fast I thought I got catfished by speed itself. We set up a quote. Next day the whole Cuban mafia shows up: Lazara, her husband, daughter, son-in-law, probably an uncle in the car keeping the engine warm. English? Secondary. Vibes? Primary. We're pointing at cabinets, Googling words, laughing like we've known each other since diapers. Ten minutes in I'm ready to let them adopt me. Fast-forward to yesterday. I walk in after work... bro. I dead-a** thought we got broken into by Mr. Clean's SWAT team. The stove looks like it's never met a spill. The fridge? I opened it and heard angels. They cleaned the garbage cans. The garbage cans, dude. I didn't know those could shine; I thought they just accepted their fate. Toilet paper folded into little points like we're a Marriott now. My wife came home, did that slow-motion movie walk, turned to me and said, "We're never firing these people. Ever." I nodded like a man who just found religion. I had one tiny little doubt beforehand, like "What if they steal my identity?" Nah, they just stole my excuses. Lazara and her crew rolled in like the A-Team of hygiene and left my house looking like it's got a realtor coming tomorrow. Book them. Tip them heavy. Tell them the guy with the teenage tornadoes sent you. My floors have never been happier, and honestly, neither have I. Five stars, zero notes, Cuba's clearly not sending their best--they kept them and loaned us the legends.

From the owner: A&A Sparkle and Shine Cleaning LLC is a cleaning company you can trust. We provide residential and…read morecommercial cleaning services with commitment, responsibility, and attention to every detail. Our goal is for every client to feel safe and confident leaving their home or business in our hands. We offer deep cleaning, regular maintenance, organizing services, carpet cleaning, kitchen and bathroom cleaning, ovens, refrigerators, windows, and much more. We have a reliable, trained, and dedicated team focused on delivering spotless results. We use high-quality products and safe methods to ensure a trustworthy and professional service. At A&A Sparkle and Shine Cleaning LLC, your satisfaction is our priority. We work hard on every visit to make your space shine and give you peace of mind knowing you’re in the best hands.

Even though my heater broke, I appreciate their service! Mike talked me through troubleshooting, to…read moresee what was wrong with my heater, on a Sunday night. The technician that came out was very nice and he fixed my heater!! And had to go out in the windy cold temps to clean out the outside vent! Thank you for great service! This was the 2nd time I had to use his service, different problems for each service.