My step dad and I were scheduled to be soon at 9:30 and 9:45 AM. They decided to take me first even…read morethough his appointment was before mine. They told him he had to wait in the room with me because I needed an adult with me since I am a minor. After my appointment was done the took him to his room to be seen then was immediately told that his appointment was canceled and needed to be rescheduled.

I see Erin Harris a PA at First Coast Dermatology. Erin is great. She is thorough with her exams…read more& was very helpful to me with psoriasis on my legs, recommending a new prescription drug a few years ago that worked really well for me. I no longer have issues with psoriasis & no longer need a medication for it. I think First Coast Dermatology is a wonderful group with the doctor & two PA's & the front desk staff are very pleasant & welcoming.

I have a plan that is out of network with Medicare, so I have to pay $20.00 each-I don't mind. I…read morehave found a wonderful doctor here. Her name is Dr. Garbade. The entire staff is wonderful and compassionate. My insurance has no GYN's in Jacksonville-that are, ""in network". So, I went to bat in getting to apply for In network. The main business in control of these decisions-said "absolutely not", so minus one star for thinking about money and not the patient. So be it. I highly recommend this place for all women, young and old. They're located in the Roger Main Bldg. next to St. Vincent's Hospital on Belfort Road. Suite: 335

I believe in IV therapy- it has saved me from sickies too many times, or helped me recover. I had…read morejust been around my grandkids and my baby girl was sick, and a few days later I could feel the disturbance in the force. That heaviness in the tonsils, the ick at the back of the throat. I was set to leave town on a solo trip, driving several states away and had no time to be sick. I decided to try the Dripbar instead of where I had been going, mainly because I was hoping to be stabbed less. I had recently been in the hospital, and follow ups with docs- I literally was still bruised horribly. The staff member saw this and took extra time. I have one vein- everyone wants to go for, but it likes to roll and there is a ton of scar tissue to push through. I mentioned it, but said- if you feel confident, go for it. My arm heavily bruised in all the other spots. Slight pinch, success on the firs try. IV therapy is not inexpensive. Period. The other company had an ongoing special by 3 for X amount, but you had to use them in 90 days or lose them. That's a lot of money to miss out on if you "forget". And they are hit or miss about reminders. My last visit there just rubbed me wrong. So here I am, weighing the option of their membership and that you are not bound by time frames. They even built in a system that if you don't come for 3 months, they pause your account- they won't charge you until you come in and use the ones you have stacked up. Now- if you drop off and don't return for an entire year, then you void them- maybe. As if all this info wasn't enough to sway me, the MD who owns it- I am reading his book on high dose vitamin C infusion therapy directly to help treating cancer patients. First, I am a breast cancer survivor, 2nd I am at stupid high risk for ovarian cancer & 3rd- I have a close friend battling cancer right now and I want to drag her in to meet this doctor and improve her quality of LIFE! I'm reading while traveling and hope to finish the book before returning to Jax so I can pass it to my friend. First chapter already has me stunned and it's not even new research. This was discovered in the 70's! A Nobel Peace Prize was given in 1976 for this ground breaking research. That's the year I was born. When I went through cancer treatments, I was literally told no vitamin c, no oranges, orange juice and no vitamin d, no extended time in the sun. WHY? Because both protect cells. And oncology treatments kill cells- cancer and good ones. But apparently you can use vitamin infusion therapy in conjunction with traditional treatments and it lessens symptoms, extends expectancy and improves overall quality of life. SOLD.

I chose this IV therapy bar the way we often choose things in life -- not because it was the best,…read morebut because it was close, convenient, familiar. In a city like Jacksonville, where options seem endless, proximity felt like a small mercy. The staff, to their credit, were kind. They spoke softly, worked carefully, and tried to make the experience feel personal. I warned them about my hard-to-find veins, the quiet confession of someone who's been down this road before. Still, the needle came twice, a small reminder that even when we prepare people with the truth, reality doesn't always listen. The therapy itself did what it promised. My body felt the difference. Sometimes science works even when the sentiment falls short. But the price lingered longer than the treatment. It hovered in my thoughts, heavy and hard to justify. Yes, there was the invitation of a monthly subscription, dressed up as savings, but in a city overflowing with choices, it felt less like an opportunity and more like a question: why here, when there are so many others? We likely won't return. Not out of anger, not out of drama -- just quiet acceptance. Sometimes a place enters your story only to remind you that better chapters are waiting somewhere else.

Great staff! I called to make an appointment and the front desk was so accommodating and told me to…read morecome in now. The insurance and in-processing was quick and I was called back in less than 10 minutes. Dr. Caudill was very kind and wonderful. I highly recommend this clinic. They are a very caring staff, accommodating and the office was so clean.

First off, I don't normally even take the time to make a review. However, their care was so…read moreexceptional that I had to. My phone call was answered very fast, questions were answered and was met with kindness. I got into a room within 10 minutes and was out of the office in about 20. Very efficient, kind, informative and not money hungry. LOVE this place and will be my new go to!

Can you say, "thorough"?Amazing experience. I see double and have Wernicke's. Dr. Samy and his…read morestaff were extremely patient, thorough, professional and knowledgeable. After they did all of the testing, a MRI, bloodwork and vitamins were prescribed. I hope to be able to see normally again and I feel I'm on the right path with Quality Eye Care! Thank you for this hope.

Dr Samy is a wonderful doctor. He takes time to explain your condition. He is very thorough…read more Everyone of his staff is so kind.

I've been hearing impaired since Vietnam. Over the decades I've seen many health care providers,…read moreprivate practice, Army and VA. No organization I've come in contact with has the expertise and systems that JHBI, Dr. Green and his staff practice and use. Appointments are on time, staff is prepared, Dr. Green is patient with questions, carefully explaining the issues and options. There is no better medical hearing practice anywhere!

The only reason they get one star is the person who actually gives the hearing tests and exams was…read morevery nice. From that point on I had a hearing aid consultation it was said and proven that I was completely eligible for all of the insurance stipulations and I was told to wait 2 weeks because they absolutely had to have my primary care send in a referral to the insurance and go that way and sometimes that takes a long time. I waited two weeks I called back upon receiving my message they scrambled the same day to have my referral expedited through my primary care and the insurance because they had completely forgotten about me. When it finally did come through almost another week later they had sent in the wrong referral authorization forms with none of the information that prove I was eligible and anyway and it was denied by my insurance. I been was responsible for filing an appeal and putting together all of the paperwork and information emailing scanning faxing all of it to my insurance company and communicating all of this back and forth between Jacksonville Hearing and Balance Center and insurance companies. I waited another almost month after making multiple phone calls to get my referral finally approved and I was told by the practicing manager Paul that it would be rushed along and even though my insurance company label the referral authorization with the wrong facility the fact that all the other information was correct he would make sure to order the hearing aids right away and get me in and he was so sorry for all of the confusion. I talked to Paul and was promised all of that on a Friday morning oh, and when speaking to him after multiple calls and messages were left he tells me on Wednesday. They had not been ordered until either Monday or Tuesday. When I asked him why that is and isn't he in charge of when that happens he said well I can try to find out for you but I don't know why that's relevant oh, I don't know why you're focusing on that when it doesn't matter now the only thing I can do is get you in end of next week or you can keep your appointment for 2 weeks from now that's up to you when I asked him to find out the information that I asked about I told him to call me back when he had the information I needed and I hung up the phone. I was at the hospital with my four-year-old child. He immediately called back to tell me that hanging up on him would be perceived as not wanting any more to do with his business and he would not be helping me getting any sooner the way I was acting. I let him know what had been happening since the first visit I had at his facility and he said well I'll take the blame because I'm practicing manager for all of that but I'm not sure what exactly you want me to do about it oh, that's why I don't know why we're focusing on those things. I am very upset that I have had to wait this long when I need these hearing aids clearly it's been proven and I would just like to not ask my children to repeat themselves all of the time.

I am in from California visiting our son, DiL and our 4 month old grand daughter. I had an issue…read morewith my Starkey Edge AI hearing aid. It was unusable. Found US Hearing Aid via the Starkey site. Made an appointment (which was very easy to do via the US Hearing website). Went in and was treated like we were long time customers. We were greeted very warmly. Tyler was wonderful and fixed my issue. They are my Starkey go to when I visit my grand daughter. Thank you Tyler and staff.

I have visited this location for many many years and still am a loyal customer even though in the…read morelast couple years a lot of things have changed... the doctor is very nice, the appointments are convenient and the selection of glasses and sunglasses is excellent. I understand that employees change from time to time and I miss my favorite salesperson but the new ones are very nice. One drawback is that they do not make the glasses on site anymore they mail it out which takes longer.

I am beyond disgusted by my experience with Pearl Vision, and I feel obligated to share the details…read moreof this appalling interaction. Buckle up. (Stick around to the end, there's more) I called Pearl Vision to ask a straightforward question: whether their optometrist had the a) medical ability and b) on-site capability to provide on-site treatment for specific conditions, like draining a stye (not just prescribing). I had previously liked the optometrist there and was hoping to get more clarity. Julie answered the phone, and from the very first moment, her attitude was nothing short of condescending and dismissive. I started by asking if the doctor could handle conditions like styes or blepharitis. She confirmed that the doctor was an optometrist, then unhelpfully suggested I could see an ophthalmologist also. I pointed out that it would be silly to pay two doctors for the same thing, and sought to find out more to determine if the doctor could, in fact, help me. That's when her tone took a sharp turn. Julie responded to me as though I had said something absurd, speaking slowly, and in a tone that was dripping with condescension. It was as if she thought I couldn't comprehend basic information. I tried to clarify my actual concern--that I wanted to know if the optometrist was able to perform a procedure like draining a stye on site, or something like that needed to be referred out. This wasn't a question about qualifications, but on-site capabilities. Julie continued to misunderstood my question and immediately became defensive. Instead of listening or attempting to clarify, she kept repeating the same information with that same patronizing tone. Each time I tried to rephrase my question, she would cut me off, talk over me, raise her voice, and continue to talk down to me as if I were incapable of understanding anything. I was stunned by her attitude. When I calmly pointed out that I didn't appreciate how she was speaking to me, rather than reflecting on her behavior, Julie became even more hostile. She raised her voice and accused me of being the one in the wrong. She said I was being aggressive simply because I was attempting to clarify, and I wasn't willing to put up with her disrespect. At no point did she offer an apology, nor did she acknowledge her increasingly hostile tone. The entire time, Julie treated me as though I was some sort of inconvenience, not a valued customer with a legitimate question. Her refusal to listen or engage respectfully was insulting enough, but the fact that she blamed me for her condescending treatment was beyond the pale. She escalated the situation when I attempted to de-escalate it, and the blame-shifting was simply outrageous. This wasn't just a bad customer service experience--it was blatant hostility from someone who clearly has no regard for the people she's supposed to help. I've been a customer of Pearl Vision before, and while I've always appreciated the optometrist and Erica (both are incredibly helpful and customer-centric), this interaction with Julie has made it clear that I can no longer support a business that allows this level of disrespect to go unchecked. Julie's behavior was completely unacceptable--she treated me like a child, refused to be held accountable, and was outright hostile when I questioned her attitude. Her inability to handle a simple customer inquiry without turning it into an antagonistic, blame-filled exchange is appalling. She clearly lacks the professionalism and basic decency required to interact with customers. At the very least, this behavior reflects incredibly poorly on the entire establishment. And to Pearl Vision: spare me the predictable rebuttal. I fully expect that any response will just be more of the same--deflecting blame away from Julie and onto me, just like she did on the call. I'm not interested, and neither is anyone else reading this. Make no mistake: Julie's conduct was disgraceful, and if this business has any standards for customer service, she should not be representing them. It's unacceptable, and frankly, shameful, that someone with such blatant disregard for professionalism and respect is allowed to continue treating customers this way. - A few days later, I went in and spoke with the store manager because I had to pick up my glasses. Erica, the store manager, is really lovely. She had been incredibly patient with me when I was picking out my sunglasses and it took forever. At my last visit, I shared the details of my upsetting experience, and she promised to work on it. She said she would keep me posted. Fingers crossed that they do. I would really like to amend this review.