My 8-year-old daughter had an emergency after my toddler accidentally poked her in the eye and ended up scratching her cornea pretty badly (we only found out later). She was screaming and panicking. She's normally a very calm child, so when she reacts like that, I know it's serious. Long story long, since this office was very close by, I rushed over because in an eye emergency, an actual eye doctor--with the proper tools and machines--is much more effective than a general ER. By the time I got there, it had been almost 30 minutes and she still couldn't open her eye or see, so I rushed inside. They were closing in 5 minutes, which I understood, but the very first thing the receptionist said was, "We're closing." I quickly explained that my daughter was crying in the car, couldn't open her eye at all, and I was extremely worried something serious had happened. I told her I was willing to pay anything for a quick consult. She politely said she would check with the doctor. She came back shortly after and said the doctor was set to leave soon, and couldn't see us since they were closing, that we should go to the hospital. I completely understand having closing hours, but when you're a specialist, and you hear that a child has an injury directly related to your field, you would expect at minimum a brief look, a quick assessment, or even some reassurance. Instead, they didn't even step out to see my child or offer guidance. They simply didn't care. For a practice that presents itself as a medical office, refusing to even glance at a pediatric eye emergency is incredibly disappointing. It's like a lifeguard who's off duty--seeing someone struggling in the water--and choosing to walk away. Of course you can do it, but is it the right thing to do? Even if you can't perform a full evaluation, basic human and professional duty would tell you to at least check if the situation is dangerous. I would never spend my money here with doctors that could care less under an emergency. I would not recommend them to anyone either. Maybe in the future the can do better. We did go to the hospital, they rushed us in, and then we followed up with a caring clinic (ponte vedra eye associates) the next day with a specialist that didn't even see kids but still saw her (God bless her) as the pediatric specialist downtown only had availability in a few days. read more

This is by far the best vision center in Jacksonville. I've been several times, the staff is some of the nicest people I ever met. The pricing is affordable and the appointment is fast. read more

Having visited Dr. Brown and her staff at Baymeadows Vision Center for many years now, I am continuously pleased with their knowledge, helpfulness and professionalism. I would recommend them to any and everyone! read more

The team here is truly amazing! Dr. Brown, Aubrey, Jackie, and Gabby are the folks who I worked with the most. When you walk in you're greeted with your name and a smile. They go above and beyond to provide great service and a quality product. Thank you all for a tremendous experience and I look forward to coming back again. - You know who it is read more

I gave them 2 stars because they are friendly and Dr. Brown is very nice. But they charge absolutely ridiculous amounts and charge extra for things that are included elsewhere. I end up spending a fortune here every visit. First off, they claim their "wellness exam" is not covered by insurance because it's all new high-tech testing that only they offer. It's a $30+ charge for that, if you want it. I described this and all the testing to my sister and family who go to different eye doctors and they all basically laughed saying that those tests are all normal eye tests that they do at their doctor visits and are covered by insurance. So I was ripped off there. They charged a "lense tutorial fee" just to teach me how to put in and take out contact lenses, my first visit getting contacts. Yes, this was an extra charge to show me how to use them. Once again, family members that all use contacts said they were never charged a fee to be taught how to use the contacts. It was basically just some lady sitting and staring at me anyway, watching me struggle the first few times then said oh you got it, ok bye. Ridiculous that now I've been charged TWO fees that would be covered anywhere else. Then you get walked out to "pick out your glasses". You CAN say no, you don't want to get glasses there, but I can't stand that they basically make you feel you need to buy them there. Some people getting glasses for the first time may not know better. And of course the glasses there are more expensive than Visionworks, etc. So once again, getting their patients to spend more money there instead of giving them options. My contacts were also much more expensive than needed. I was dumb and got my contacts there as I was on a time crunch at the time and wanted them before vacation. So they promised they'd be there in 2 days and I can come get them. When it came time to get more contacts, I priced our 1-800-Contacts who would mail me my contacts so I don't have to go pick them up, and they were $30 cheaper PER BOX. This place is a ripoff. They should be ashamed. Go to a normal eye doctor- one that doesn't try to upsell a basic eye appointment with "special tests" and "lense tutorial" fees. read more

Finally found an optometrist that knew how to explain the details of my vision needs...I'm going to be so happy to dee Dr a Brown and staff for a long time. The office is super close to work in Southside which is great, too. read more

Baymeadows Vision Center has a very professional team on staff. They remember their clients and understand your need to complete your visit on time if you need to return to work. However, they never rush you they take their time to understand your needs and ensure you get the best of care. If someone is looking for a staff that cares about your vision, and is willing to take the time to listen to your needs, I encourage you to set-up your next vision appointment with Baymeadows Vision Center. Dr. Brown and her staff provide you with state of the art vision screening, and personal attention to meet your vision care needs. read more

Dr. Brown and her entire staff (Jackie, Maxine, Megan, Ashley and Gabby) are wonderful. The service excellence is outstanding and they are so accommodating. I had a medical issue with my eye and had to get I right away and was seen immediately. In addition, Dr. Brown provided excellent care and explained my situation to help me understand what was going on with my eye and what to expect regarding how it would heal. She went above and beyond to make sure I had the right treatment to make sure I healed as fast as possible. I highly reccommended Baymeadow's Vision. read more

The rudest people I have ever had the misfortune of crossing paths with. Went to pick up my eyeglasses and they tried to give me different glasses than what I ordered. Then the rude office manager tried to tell me I was confused and just forgot. If my young daughter wasn't with me, she would have seen a whole different side of me. This place is dishonest and tries to rob you. Watch your back. read more

Best optometry practice around! Staff is friendly and Dr Brown takes the time to fully explain every test result and answer questions. Love that I can confirm my appointment via email and they're very helpful with my contact orders when I start to run out. The technology used in the office always seems advanced, which I appreciate. read more

I'm not a patient at this location, but they totally helped me out in a time of need. I lost a contact on business and didn't have a spare. They gave me a spare set and really helped me out. If I lived in Jax I would totally be a customer. Thanks again, read more

Best looking optometry staff in Jacksonville! Oh yeah, very efficient and thorough. Very modern diagnostic equipment. Make you feel welcome and appreciated. Did I mention best looking optometry staff? read more

My initial visit with Dr. Brown may not have been perfect, but after posting my initial review on here, Dr. Brown reached out to me and attempted to explain why my visit was not the best. She offered me not an excuse, but presented a reason as to the issue. She advised me that her practice has taken my review to heart and will grow from it. I sincerely believe her and look forward to giving her office a second chance. read more

Very Happy with Dr. Brown! She has been great with helping me with my dry eyes and they feel wonderful now! Also my vision is so much better with my glasses and my contacts. I recommend them, everyone in the office is awesome! Very nice and feel like you know each one of them forever! read more

I found this office on Yelp. My wife and I went there and loved this place. Everyone there was really friendly and Dr Brown explained everything she was doing. I would recommend this office to anyone that wants to find a great office to go to read more