Great location & great customer service! the staff members are very friendly, helpful, and…read moreknowledgeable. The parking lot is convenient, well lit, and for the most part easy to navigate into and out of. The inside of the bank is well maintained and well lit. I give this Arvest location an 'A'.

Good service every time i've been there. one of the slower branches in the Arvest family so there…read moreis rarely a wait. I've noticed (and maybe it's a small suburb thing) that the employees don't have ready answers at the tips of their tongues like the Tulsa branches i've been to. They generally have to go hunting for a few minutes before they can effectively answer a question.

Worst banking experience ever! TTCU does not even have the most basic fraud alerts set up, zero…read moredetection, zero checks, and no protection. I had a savings account and there were several fraudulent charges by criminals out of Hong Kong as shown on the statement. I contacted TTCU and they refused to protect me, they would not close the account, they would not stop withdraws and deposits, nothing, they refused to take any action to protect me. I asked what my options were and they said I had to stay exposed until all chargers were investigated and they confirmed this meant the thieves could keep stealing! I had to go in person to close the account and they initially refused to allow me to close the account! I had been a TTCU member for several decades with very large deposits, but no more!

I have been very happy with their customer service. Both branches I have dealt with, Tulsa Hills…read moreand Jenks are very friendly as is their phone customer service. I am having major headaches with Arvest Bank who finances my auto loan. You can see my review of them here as well. I hate banks. I will stick with this credit union and another one we have out of state which we are also very happy with. Go with a credit union folks. No fees, low interest rates, and more.

Fraudulent charges are not investigated thoroughly. They would not cover a fraudulent charge…read morebecause the company had my name and address. Well I guarantee if someone got my card number then they can get my name and address. With all the fraud happening, the last thing you want is a bank that doesn't have your back and is basically saying you're lying.

Fair prices with nice accommodating folks My car looked good…read moreafter being prety smashed up and it didn't break the bank to get it fixed.

I can't say enough great things about First OK Bank. We started a new business and as we have been…read morelearning all the ins and outs of our new operation, the First OK bank staff have been immensely attentive and helpful along the way. The level of service and patience they provide is light years better than other banks around.