I stopped in for ideas on how I want to furnish my homes b/c I am looking to fully settle in. Now…read morethe prices are on the higher side but they do have a finance plan that can be utilized. When I walked in and started to look around, I was greeted by the most spunky floor salesman I think I've ever met! Molly was so helpful and answered all of my questions! I took note of some things that I know I'll want and I even saw coasters that have been discontinued - they were originally $60~ but were now $27!! What a steal! I would recommend Arhaus if you're looking for more of a modern look to your furniture!

They rip you off and have no customer service. Buyer beware if you sign up for their "credit card"…read moreit is not a credit card. They charge you interest from the day you walk out of the store. I called the store manager and customer service three times and was hung up on. NEVER receiving a call back from the store manager even though she said she would call back, This is horrible, horrible service. it been 9 months and I still do not have everything. .#arhausindianapolis #arhaus

The store manager Rex went above and beyond for us to retrieve an invoice needed for a warranty…read moreclaim from a purchase almost ten years ago. He was detailed in collecting our information and provided multiple follow ups. Fantastic service and the extra leg work is greatly appreciated!!

10/10 mattress buying experience. A big shout out to Jared who helped us throughout our LONG…read moredecision making process. He was extremely knowledgeable and patient with us and was able to answer all of our questions regarding every mattress in the showroom as well as additional products on the market. He was professional and continuously willing to go above and beyond in the service he provided. All other staff members were friendly and truly enhanced our overall experience. We would highly recommend Mattress Firm to anyone in the area looking for a new sleeping experience.

Ben at the Indianapolis store is incredibly patient, helpful, and extremely knowledgeable. He makes…read moreshopping for major purchases--like mattresses and high-end sheets--easy and stress-free.

Service was amazing! I was greeted within seconds. I was asked serval questions that would help…read morewith finding the perfect mattress. I decided on medium hybrid! Mr Thomas allowed me as much time as I needed and answered all of my questions! I was pleased with the value. Quality of sleep is very important to me and the price fit. I even got a pillow and bed sheets! Thank you so much!

They are lucky they are getting 1 stars. I will say they were friendly, answered all our question…read moreand had beautiful Amish Furniture. So if you're looking to buy that, they would be a great fit. Unfortunately, we purchased a off white leather sectional and 3 of the seats were reclining seats with adjustable head rest. I clearly stated I do not want the floor model but 100% convinced that's what they tried delivering. I have no proof but it was dirty in common wear places. A reddish stain of some sort and that was only the 2nd piece of the sectional they unloaded. I was told the one I would receive is in the back, I asked to look at it and was told it was boxed up. My question is, if it's boxed up, why wouldn't you leave it that way to protect it for stains, dirt and ripe etc. Well, because they try selling me used furniture. I wish I was thinking at the time and took pictures. I did not have to ask for a refund they offered it right up. Then gave us a credit promptly. However, they did try to make me feel guilty because they held the furniture for about 6 weeks, until our home was completed. My reply to it was you knew that right up front and didn't have store it. They could of just sorry, we not able to do that. New house, no furniture. :-(

My husband and I can't speak highly enough of the excellent customer service and quality products…read morewe found at Wilson Furniture recently. We ordered six dining room chairs in early March 2021 because we wanted some lumbar support for our starting-to-age backs. (Its amazing how comfortable their slanted-angle backs make their chairs!) But probably due to the pandemic, Jake Wilson warned us it would take several months to have the chairs built and delivered. When we called them later around mid May to ask about the order's progress, they told us it would still be several more weeks, but that they would loan us some similar chairs they had in stock until our custom chairs came in. Wow- we were very impressed with this kind offer! They delivered the six loaner chairs to us a few days later. And we couldn't be happier with our final chair delivery in early August. The chairs are SO comfortable, and they are attractive and strong as well. While at first glance Wilson's might seem a bit expensive, once we compared the actual same quality to several other stores, we found it to be the same price. We are in our late 50's and were looking for quality furniture, not cheapo stuff. All in all, we are thrilled with our Wilson Furniture experience! Incidentally, we are not related or personal friends with anyone at this company, as I suspect sometimes happens on review sites. We are simply grateful customers wanting other people to hear about it when small businesses exceed expectations. :) Chad & Fran Lamb Pendleton, Indiana

We purchased six backs and six sides last January from Lovesac and ordered the standard cushions…read moreas that seating option was comfy on the showroom floor. They are so hard it's like sitting on bricks. The sofa comes with a 3 year warranty so we asked to exchange them for the down wrapped cushions but they wouldn't let us pay the difference to swap up. So much for their satisfaction guarantee! My husband says it's the biggest mistake we've ever made and it's the hardest sofa he's ever sat on. Well their goes $5000!This was a very expensive venture. We are NOT happy, to say the least. Now we're trying to reconfigure it to be a little deeper and find out we need to purchase a narrower back and smaller cushions. Ugh! We would love to speak with a willing manager who wants to make this right. You know what they say, an unhappy customer tells a hundred people!

I went to the store ready to buy. I had read good reviews online but I had a few questions and…read morewanted to test the cushions before buying. There were 4 employees when I got there and all were occupied so I sat and patiently waited. I was greeted when I entered, I guess. As I sat and waited other customers also entered. At least three different sets of customers that arrived after I did were assisted and I was repeatedly passed over. The first I kind of let go as maybe they lost track. But at some point it was obvious I was being ignored. I left and they lost a purchase today.

Holder Bedding owners are excellent! The value of their mattress product is beyond compare. We…read morebought two of them. Anyway, I had a little problem with the mattress and a new onset of severe backaches. I was told to flip the mattress over since it is a two sided mattress. If it doesn't work for me in 2 - 3 weeks, I am supposed to call him back and they will make me a a brand new mattress, if my backaches don't improve! What company would ever do that for a person? They are awesome. The owner is kind, considerate, thoughtful, respectful and totally professional! Thank you!

Fantastic bed. Had it years and every time I flip it, it puffs up again. They are 2 sided. Price…read moreis comparable to other beds but other beds are 1 sided. Great customer service too.

Lots of inventory, quality is top notch, prices reasonable. Ordered a carpet one week and it was in…read morethe next! Great customer service.

My husband and I have purchased from Capel Rugs before and were not thrilled with the woman who has…read morehelped us. But, we decided to try them again because we really love the rug we had purchased. After our latest experience with them, however, we will not shop there again. We stopped in recently and were helped by two nice, professional employees. We needed to be sure of the room measurements so we went home, measured, and returned to the store. The second time, we were approached by a very unkempt looking employee who acted like he would rather have been anywhere else but there. His shirt was untucked, his pants were baggy, and both looked ill-fitting. It was such a turn-off that we left and ended up shopping elsewhere. Two stars only because we still really love the first rug we purchased from Capel, and the first two men who helped us recently were good, otherwise I would have gone with one star.

I bought a nice sectional from them that turned out to be too big. They worked with us, took the…read moresectional back, got us into another one and even waived the delivery fee. Good place to shop.

The first time I went to look at a living room set here, the woman (Chris) was really nice. Three…read moredays later when I went to buy the set we wanted, she was so rude and didn't even remember who I was even though I had a lengthy conversation with her just a few days prior. She was so rude so I left and went to Gill Brothers and spent the $2500. The lady at Gill Brothers was super nice and even gave us a cheaper price!