I'm here visiting and saw that the salons were open so decided to get mani/pedi after 16 weeks of…read morebeing in isolation from COVID-19. Everyone is wearing their mask so I felt ok and no one was in salon when I got here. Izzy had a lot of work to do to clean up my nails and did a nice job. She also used hot rocks when massaging my legs, very nice touch. I will come back when I'm in the area again to see Izzy and get pampered again.

Izzy and her staff did a wonderful job on my nails, as well as my bridal party, mother, and fiancé!…read moreWe couldn't have been happier with the service and the cleanliness of the salon. I loved that the salon had a lot of space so you could actually relax instead of getting bumped into and shuffling in and out of people. We will definitely be back again! Thank you for making my nails look their best on my wedding day!

So my friend and I were in need of a little girl time and decided to go here based upon a…read morerecommendation from someone that I know who had some beautiful nails. We came in kind of late as a walk in so the only thing i disliked was that as soon as the nails were finished the lights were shut out and it was clear they wanted us gone....(it was Halloween so i kinda get the rush)....So we went in and immediately the lady at the front desk was welcoming and showed us her beautiful cat eye nails, and from that moment we were sold lol my friend got the cat eye in red with a black back and I got a different type of magnetic color...purple with a black back with like shimmer....they turned out incredible will be back.

Thank you for fixing my nails and dealing with my allergies! Cindy you def make these look…read moreexpensive when keeping it very affordable!

I LOVE THIS SHOP. I've been so satisfied for 5 years! Never a problem with "nips", too short…read moreclips, or anything painful. VERY NICE LADIES!! Always accommodating whether it be a beverage or chair adjustment etc. They ALWAYS try to make the customer feel good.

Horrible ! my daughter & came in as a birthday gift for my grand daughter. The three of us could…read morenot even have a conversation because they were talking so loudly between themselves. not relaxing in the least, they rushed us through. .. Pedi French tip for the 3 and a mani for the little one... idk if we were even in our chairs 30 minute. disappointing. We plan to go else where when meeting in Waterloo.

Okay I normally don't do this but I'm doing it. Rant Alert…read more I went to Diamond Nails at 4:40pm, I was seated by 5pm and showed the nail tech a picture of what I wanted. See pic attached. He nodded and got to work. I thought it was odd that he did literally 1 coat of polish and sent me on my way. I got to my car and looked at my nails. They were completely see through, the hot pink polish that was previously on my nails was still on my nails and "coated" over. I also check their Facebook menu pricing, it said "full set with shellac polish, $40.00", I was charge $53.00 +tip. I walked back in and politely asked for a color change as I didn't not like the color provided and you could still see my old polish. They told me to take a seat and a lady came and got me. Instead of just using polish remover she complete shaved down my nails, re buffed them, and painted them the pink I had chosen. She proceeded to charge me $24.00 +tip for a color change. The owner/manager could tell I was not happy about this and handed me a $15.00 gift card, I went to use the gift card to pay for the polish change that should have been free since it wasn't done correctly the first time and the owner/manager proceeded to tell me I couldn't use the gift card until the next time I come. I'm screaming mad but am terrible at confrontation and don't want to "be a Karen". Ladies, learn from my mistake. Do NOT go to Diamond Nails in Waterloo. I have gotten my nails done for years and I have never paid almost $100.00 for a full set with pink polish (no designs). Okay rant over, thanks for listening.

I gave the artist the photo to do my nails and he didn't follow it much and the webs were done…read morewrong. I paid $80 for something that didn't look like the photo and barely looked at the reference at all. I thought this was pretty simple.. first time getting my nails done...

I had a pretty decent regular pedicure done here about a week ago. One of my toenails has chipped a…read morelittle, but it's not awfully noticeable. The technician spoke very little English, but was pleasant and even funny at times. The massage chairs could've used a little instruction, but otherwise I felt the visit was well worth the $30.

I'm so happy they have closed , y'all I went there and I said to my bsf "you should go to diamond."…read moreThis lady said "oh you wanna go there then go" "they are mean there but go they do bad job" no Bitch my nails was ugly asf and they where supposed to be round but where ALL DIFFERENT SHAPES and they broke off in 2 days literally

I got an acrylic full set with pink polish and glitter. I asked for a pink and white set with…read moreglitter, photos included. The store was clean to untrained eyes, but the seat I was placed in clearly hadn't been cleaned since the last client. The manicurist was nice but either untrained or just didn't care. My nails are uneven, bumpy, and there are spots that don't have any polish on them, and just not what I asked for. She also cut a few of my fingers with the electric file which still hurts. I would not recommend this business and will not be going back.

I have been going to Fancy Nails since moving back to town 3 years ago. I have recommended plenty…read moreof people and purchased gift certificates, etc. They know my name and I have always had good experiences- other than the owner rushing and nicking my cuticles- literally every finger until they just hardened up and it was something I began to expect. I have always noticed their loyalty "star" rewards to be odd. Sometimes it's 7 stars other times it's 4 for the exact same service. Once you earn 100 stars you get a free pedicure. I have earned 2 free pedicures since my first visit and attempted to use one today. I was shocked at my checkout price of $73. I had a new set on real nails and my pedicure. I was nickel and dimed for gel ($15) and nail removal ($6.75). In my first free pedicure I had gel polish and was not charged the $15. The nail removal is still something I'm not sure why I was charged for as they were my real nails and I have NEVER been charged this when getting a new set as it's always included in the $50.xx price of the new set. Its the same owner who rings you up each visit so again, they have no rhyme or reason to their charges. All this was after I was sat in the pedicure chair, feet in the water, and told they would actually be doing my nails first. I moved to the nail chair and they wrapped my nails in foil to remove the old SNS gel and was told go sit BACK in the pedicure chair. I requested no lotion and no massage- this isn't about trying to pay less for them doing less. To preface, it was not busy at the time I visited AND I had an appointment. I went back and forth with the person filing my nails a few times on length- I wanted to go short. Then I picked a color I usually go with (as in every other visit I get this same color so I had an expectation of what it would look like) and it was orangey rather than a beige- it looked like the color had separated on the brush and up towards the cap even after her shaking it multiple times. I TIPPED $20 CASH FOR HER TIME SHORTENING MY NAILS AND GOING BACK AND FORTH WITH THE COLOR- mind you, I kept the color too so it wasn't even something that had to be removed/had more time spent and honestly the shortening wasn't out of process so that shouldn't have been an inconvenience either. I have no qualms with the woman who did my service- I have always appreciated the time she takes to shape my nails nicely as opposed to the owner who again, rushes, cuts my cuticles, and leaves bubbles when doing the clear coat... I tipped prior to going up to the front to pay because I'm never sure if they share the whole amount with the person doing the service. Come time to pay I questioned the price but got tired of him gaslighting me and paid. I was then given 9 stars. I have NEVER been given 9 stars even when paying for nails and pedicure in the past. It was as if he knew he did something sketchy. I won't be back and told everyone I've referred to steer clear. Goes to show even having loyalty and thinking you have mutual respect from a business means nothing.

I called in a Thursday night for a brow wax and tint! They scheduled the appointment for the next…read moreday! The student who did the services was super friendly and did an amazing job!! I will definitely go back! Also the price was unbeatable!

I found the staff friendly and helpful; the haircut I got was excellent. I was impressed that an…read moreinstructor checked the work of the student who did the haircut, and showed her how to improve it a bit. Sanitation appeared to be excellent. I would go back.

Tore the skin off with too hot wax and putting it down in my right outer socket. Had been going…read moreabout a year with mixed results but somehow it was my fault and expected me to pay for it and saying they just can't make me happy and I just didn't want to pay? Couldn't roll my eyes hard enough. And they hold grudges if you point out anything they missed or over charged you for. Haircut I got was nothing to write home about.

I see Wendy and had her give me a good chop at my first appointment and she did amazing! Been…read moreseeing her ever since!

Multiple fingers were bleeding when I left here because of the tool they use to grind down the dip…read more It took 2 techs and over 3 hours to do a very simple ombré that I had a picture of. I have paint and scrapes/burns all over. They knew I wasn't pleased, so they offered a $15 gift card for next time. There won't be a next time. This was the worst nail experience I have ever had. I would give negative stars if I could.

Super kind staff, walk-in "appointments", amazingly relaxing pedicures with massage chairs, and…read morenewly renovated salon. Very clean and hygienic services. I've been to many nail salons, but keep coming back to LA Nails & Spa. I highly recommend!!!