I refinanced my current home and purchased a new home using this mortgage company. From beginning to the end the experience was unprofessional. The loan officer Olivia Moore continued to give false untrue information and at one point actually argued with me. She was rude and made the process very stressful. The closing was extended 5-6 times. I would not recommend her to anyone. She has cost me 100s of dollars because she did not do her job properly. And she promised me a buyers gift that I never received even after I contacted her a month later. I understand she no longer is with the company and pray whatever job she hold she is knowledgeable because in my own personal opinion she failed in all areas and I will never do business with her or American Pacific Mortgage, she is a reflection of the company and at some point someone in management should have known that she wasn't doing her job properly. read more