I rarely leave negative reviews, but my experience with this survey company warrants one…read more What should have been a straightforward surveying engagement turned into a series of delays, arguments, and unprofessional communications. After providing a completion date, the survey was repeatedly delayed. When I asked reasonable questions about the missed timeline and its impact on my project, I was met with hostility rather than customer service. The larger issue was the attitude. Instead of working cooperatively with title companies, attorneys, and other professionals involved in the transaction, there seemed to be a constant need to argue and defend positions rather than provide solutions. I received communications criticizing other parties involved in the process, including the City of Houston, which I found highly unprofessional and irrelevant to completing the work I hired them to perform. When title-related questions arose and additional clarification was needed, I did not receive the level of responsiveness and cooperation I would expect from a professional surveying firm. Rather than addressing concerns and moving the project forward, the engagement was ultimately canceled after I questioned the significant delays. As someone who regularly buys, sells, and develops property, I understand that issues arise and schedules can change. What I do not expect is a surveyor who spends more time debating than delivering, treats legitimate client concerns as a problem, and appears unwilling to work constructively with the other professionals necessary to close a transaction. I ultimately hired another survey company to complete the work. Based on my experience, I cannot recommend this firm.

The service I requested, survey of front yard, could not be done. This company does not perform…read morepartial surveys. How unfortunate.

My wife and I have purchased and sold quite a few homes over the years, as job transfers took us…read moreacross the country to 10 different states. Those experiences have been mixed as in some places we found a terrific agent and others we did not. In selling our West-End Beaumont home we were extremely lucky to find Dayna Simmons Real Estate. Dayna herself came out and met with Lisa and I. Her comp numbers/examples, view point of the current market, and recommendations for the best approach were refreshing. They are probably to most tech savvy group we have ever used with respect to digital media and targeted advertising. Her team includes agents, a staging professional, an in-house photographer and specialists that deal with listings and digital media. Even those answering the phone were true real estate professionals. We had access and exposure to everyone on her team. A true focus on selling our home as quickly and for as much as possible. The bottom line is that results are what matter most. We accepted an offer within 3 days of the listing going live. Phone calls, text messages and the special "group chat" they set up were all answered within minutes. Communication was truly the best we have ever experienced. Every step was professional and made easy by Dayna and her team. Without a doubt Dayna and her company have our highest recommendation. There is truly no one better!

I hired Dayna Simmons Real Estate to help me sell a home we inherited in Orange, TX. We live in…read moreanother state, so I was looking for someone who would give me good advice on the market, and be there for us as we worked through this process. I received terrible advice on the market, and was told I'd be lucky if the house sold in 6 months to a year. I had 2 offers in a week and a half, and 4 others who wanted to make offers but never got the chance. The buyer used a different realtor, yet I was told by Dayna how they went "above and beyond" to sell the house, and aren't your typical realtor. That's why they wanted to charge me 6.5%. When I pushed back, I was told the going rate in TX is 7 to 7.5% for real estate sales. A simple Google search told me that wasn't true! An estate sale agent was recommended by them, that canceled on us the night before. When I brought this to their attention I was told, "That's why we don't like to recommend people". WHAT?? They did recommend that agent!! Then, as we were clearing out the house, and holding the sale ourselves, I kept getting text messages asking when we would be out of the house. It became so annoying, I just starting ignoring. them. As far as I was concerned, we had until closing to be out. Most communication was via text message. I certainly didn't think this was a proper way to do business. It was like we were working for her, not the other way around. Then at closing, I was again told what a great job they did in selling the house so fast and what a great market it is in that area. In short, I would not recommend this real estate company. I felt like everything was to their advantage, including the closing, which was scheduled in Beaumont when the house is in Orange. I wish I had gone with another agent.

There's not enough room in this review to type out all the PRAISE we have for SETX Properties. We…read morehad nothing less than a perfect experience in working with Neil and Julie Sanders. We have worked with "nationwide" real estate agencies in the past, and we now see the amazing difference in working with a family-owned, local agency. We felt that they genuinely cared not only about our situation, but also about our family. All in all, we walked away from this experience feeling satisfied and relieved to have made the right choice in choosing a representative and advocate for the sell of our home. We will gladly choose SETX Properties again!

From the owner: We are a locally-owned professional, personable, & innovative real estate agency representing…read morebuyers and sellers in Southeast Texas. We are dedicated service-oriented individuals and believe in providing the highest standard of real estate representation to exceed expectations. The team is hand-picked, trustworthy, and come from diverse backgrounds and experiences. They serve many areas in Southeast Texas including Jefferson, Hardin and Orange County. We do not provide rental property management services.

I can't say enough good things about Katie Martin. We began our relationship with Katie in 2011,…read morewhen we were transferred from Delaware to Orange, Texas. We had less than a week to find the perfect house. I worked with Katie to get together a list of suitable homes, and she had the appointments all perfectly lined up when we got to Texas. We looked at 30+ homes in just a few days! We did end up finding our home, and got our deal negotiated and even our inspection set up before we left. When we were transferred out of Texas in 2015, we listed our home with Katie. She came and gave us a market analysis, with all of the information we needed to list our home for the right price. She even had a professional photographer come to make sure that our house got the most attention possible. She stayed in contact regularly, and updated us with weekly stats. The one thing that is most important to me when working with a realtor is communication - and Katie is SO incredibly quick to respond, whether by phone, email, or text. You always feel like a priority to Katie; you know that she has your best interests in mind. I only wish that I could have taken her along with me when we moved!

From the owner: But at the core of Katie's successful approach is her ability to listen and understand what matters…read moremost to you. Too often today, people talk and fail to listen. That's not Katie's style. She knows the importance your home plays in the happiness of your family, and she takes her responsibility to you very seriously. When the time comes to buy or sell real estate or if you simply have a question, call Katie Martin. You can rest assured, If it Matters to You, it Matters to Katie.

Dixie Brown has a passion for the Real Estate Industry. She works hard to keep her clients abreast…read moreof each step of the real estate process, so there's no need to worry or panic. Dixie is a joy to work with! My wife and I have bought and sold several properties with Dixie over the years and wouldn't think of using anyone else. Dixie is our adviser and we value her and the high degree of professionalism and integrity she provides.

From the owner: Brown & Company Realty Group is a full-service, boutique real estate brokerage firm specializing in…read moreresidential and luxury properties throughout Southeast Texas. Our primary mission is to combine the top agents, cutting-edge technology, and a new way of doing business to better serve our customers.