I showed up for my 2:15 appointment and was rudely "greeted" by a woman who was clearly mad that I…read morewas there for an appointment when she was ready to leave. Mind you I made an appointment 45 mins prior to arriving and I suppose she was too busy getting ready to leave to be able to see that someone had made an appointment. She took my information and was not at all happy about it, I was as nice as possible because I'm not a rude person but her attitude was nasty and uncalled for. The awesome women that actually collected my blood donation were as nice as could be and seemed happy that I was there and explained everything that was going to happen. Smiles and gratitude from everyone I came in contact with after the "greeter" I would leave 5 stars if it wasn't for the first person.

I highly recommend going to this Vitalant location. I attempted to make the appointment online…read moreahead of time and ran into a little bit of difficulty so I called and scheduled over the phone. When you arrive the GPS takes you to the side of the building. Go to the main entrance with the big sliding doors. From there go up to the second floor. I give these instructions because I parked on the side and entered into the wrong door at first. Once in the Vitalant suite, it was huge and very clean. I had only been to blood drives in hospitals or work locations in the past. I was so impressed with this setup! Kim and Donna were amazing. I was the only one there donating in my time slot. They were so friendly and took care of me well. Im eligible to donate again in February. Will definitely be coming back to this location. Don't hesitate to schedule and save a life!

This place is AMAZING! My nephew and his girlfriend are the new parents of a beautiful preemie…read moredaughter, Molly! She had many special needs and was in the NICU at MAGEE! Thanks to a recommendation from a staff member, they applied and were accepted into this wonderful place! They can stay with Molly and bond with her! They take an active hands-on participation in her care ! There are cots, a tv, sink , and shower in the rooms! There is also a kitchen, sitting area, play area, and a garden! The staff is incredible! God bless Mario Lemieux for funding this remarkable facility!

Nurses are great but admin and the running is a disgrace they tell mothers and family they have to…read moredo all care when getting close to going home and wake you from a sleep to feed even though they are paid by the insurance to do all care. So a concerned family is treated like staff and expected to do the staffs job

Getting better with new Pgh administration in place finally last Pgh administration made a real…read moremess of things for years

I had the pleasure of volunteering here recently. I have volunteered throughout the city at…read moreseveral different nonprofits in the city and I have to say that this is one that probably touches more lives than any other in the city. What they do here is not a small feat. What goes into to what they accomplish here is many man hours of a dedicated workforce. On top of those that are employed this place also depends on the many that walk through those doors and chip in whenever they can. While here I was told that some of the volunteer days that they have planned are booked months in advance. The facility is top notch and runs like a well oiled machine. However they have said that they have already outgrown this facility space. Even though that may be the case, they don't let that stop their mission. The families that the GPCFB reach are many and without them would not be able to maintain a home life that is perceived as normal. What little you can give is greatly appreciated and there are donation bins inside the front doors. Did you know that they get more donations for items that are considered junk food than healthy food items? That trail mix does seem nutritious, but what really helps them out was that fruits, vegetables, meat and the like.

My Aunt had the unfortunate situation of being in 3 of these facilities in the Pittsburgh area over…read more6 months. South Hills was, by far, the best. Every staff member I worked with, both medical and non medical was on top of everything I asked about. They really cared. Like all of these facilities, they can always use more staff but the staff they have is high quality and that matters. No one wants to be in these types of facilities, but if it's needed, consider South Hills Post Acute.

This was, without question, the worst healthcare facility experience our family has ever had. I…read morewould never recommend sending a loved one here--especially a parent. My mother was admitted for rehabilitation, yet during the nine days she was there, she never received the rehabilitation she was admitted for. A physical therapist finally came to see her after she had already been there for seven days. By that time, she had spent most of her stay lying in bed. What made the situation even more upsetting was that she was often left in bed because no one would help get her dressed or out of bed. There were also times when she was left sitting in urine without being changed promptly. No patient--especially an elderly person--should ever be treated that way. Even more concerning, she was not given her insulin as prescribed. To make matters worse, the attending physician never saw her during her entire stay. The first time I visited her on the second floor, I stepped off the elevator and was immediately met with the smell of urine. That was a major red flag and reflected the overall condition of the facility. After nine days of virtually no meaningful care, we decided to remove her. Instead of facilitating her discharge, the staff delayed the process for hours, telling us the doctor had to see her before she could leave. Our response was simple: **Where has the doctor been for the past nine days?** We felt the delays were unnecessary, so we took her out rather than continue waiting. Based on our family's experience, this facility failed to provide the basic level of care my mother deserved. Our elderly loved ones deserve to be treated with dignity, compassion, and respect. When families entrust a rehabilitation facility with the care of a parent or grandparent, they should be able to expect timely medical attention, prescribed medications, rehabilitation services, assistance with basic hygiene, and a clean environment. One final thought: if the time and energy spent responding to negative Google reviews were instead focused on patient care, I believe this facility's reputation would improve on its own. Great reviews are earned through quality care--not through responses to criticism. Families are trusting you with the people they love most. That trust should always be your highest priority. Sadly, that was not our experience here.

Disappointed twice with AHRC. I sought an appointment for an IUD replacement after relocating to…read morethe city and saw a ton of recommendations on Reddit. My first appointment (early December) was cancelled with less than 24 hours notice due to the physician's schedule. I lost a day of PTO due to that, but rescheduled for later in the month. For that appointment, I sent my updated insurance information by email, as they requested. Despite having 3.5 weeks to confirm, they called me 45 minutes before closing the day before my rescheduled appointment of time to say that, not only were they not able to confirm my insurance, but that my insurer told them I did not have an active plan (I do). Because the clinic called me less than an hour before closing, I was unable to connect with my insurer by phone to get the clinic confirmation. I ended up cancelling my appointment due to frustration and lack of any options provided by the most clinic's administrators. They would not allow me to bring proof of coverage to my appointment, a typical practice for any other reputable physician's office.

Exceptional Care. The office experience was positive. A clean & well organized practice. Honestly,…read moreI consider them a place of refuge. I went through my experience without anyone familiar present...but the women I encountered was nothing short of a perfect match. I may be forever changed because I can't stop thinking about their impact on me. -A Butterfly

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.

My Mom was in the care unit , they were supposed to take care of her 24/7. They did not. When we…read morewere there, the nurses and aids would not even check on her! She got a UTI, which no one caught!! She ended up dying from that UTI and other infections down there. Friendship Village is NOT friendly at all!!! I would rate less then a one star. Don't let your loved ones go there for care!

I have lived here for five years...everyone here is so nice, residents and team members both…read more There are so many programs to keep us busy and happy. The food is very good and I enjoy going to dinner. I recommend Friendship Village to anyone who wants to have a wonderful experience in their later years. Moving here was one of the best decisions of my life. Chris Robison

412 is such a great organization!…read more I started volunteering about two months ago and pick up rescues when I can - have done about a handful so far! Took my sister on one and she asks when we are doing the next one. Knowing that food does not get thrown away but gets to folks who can truly use it is such a great feeling - my first rescue was a SUV full of food that would have otherwise ended up in a dumpster--- I was speechless. The app they use to is easy to use and both the folks you pick up from and deliver to have been so grateful!

412 Food Rescue is doing amazing things for the Pittsburgh community during the Covid-19 outbreak…read more They are serving and helping in huge ways. Check out their website for more info!