This building is pretty easy to spot from the road. There are designated parking spaces in front of…read morethe building that are expressly for donors. As I entered the building, I was immediately greeted by the security guard. After checking my identification, he directed me to the donation room. As I entered the donation area, I was once again, immediately greeted. Each person with which I interacted was VERY professional and courteous. I was seen almost immediately (in advance of my appointment time). The technician that took care of me (Ms. S) was one of the fastest and most polite people I have ever had the fortune with which to work (not that I did much). Her donation stick was painless and fast. She explained each step of the process and what to do and expect post donation. The 'recovery' canteen was bountiful. I took in my share of cookies and juices. Upon my departure, I was thanked again and given a t-shirt.

I've been to several Red Cross locations, but this was my first visit to Mount Hope. I stopped here…read morespecifically because I had business in the area and it was the closest donation center. The welcome area and lobby are brand new, contemporary and quite beautiful. There was no one in the waiting area and from what I could see no donors were in the lab area. According to the Red Cross mobile app scheduling for that afternoon was wide open but I was having trouble scheduling via the app. Thought I could just walk-in and be assisted with scheduling by Red Cross staff. Not the case. The slovenly low-energy woman at the welcome counter was gloriously rude and unhelpful. Ended up leaving Mount Hope without donating and going to the York Road center a few days later. Stay away from Mount Hope if you can. They are miserable.

Absolutely horrible experience with the nurse practitioner…read more Office manager advised me to find another provider Dr Lee is very good but his staff is horrible

My family and I have been patients there since Dr. Loh had his office in Stem Ross Professional…read moreCenter. 1990 something. As the practice grew, I was pushed through their system with many doctors. (loh, Arain, shiv, Ebo) I liked Dr Ebo, he was the primary care for my family (except my mom) Fast forward they open their Dundalk location and now are a one stop shop, which is great. Scheduling appointments to see your treating physician is not easy, they dont have openings for weeks or when you call to make an appointment they want you to see their NPs. With that said, Charlie, the "nursse mgr" informed me that "Mace Medical has 20,000 patients and when he speaks he speaks for all the doctors there, if your not happy, find another provider" Charlie also proceeded with snark comments regarding my Jan. 25th 2025 visit with Dr. Ebo Yes, after 30 yrs of primary care, the Doctors there allow their staff to dismiss patients. Through their Healow app I requested a prescription refill to hold me over because I found a new doctor. Just like that, my refills were sent and they took away my access to their app, which was medical records and history needed for a new primary. If you're looking for a family friendly doctors office, this is no longer the place to go.

Dr. Weiss was recommended by a dermatologist in No. Va. who didn't trust his own ability to…read moreminimize veins close to my daughter's eyes. Setting the appointment was extremely easy, despite our need for specific dates due to the distance we'd have to travel. The receptionist was very nice, and the nurse was outstanding-- full of information, friendly, comforting. Dr. Weiss was extremely clear about the procedure, took time to address my geeky questions about the cool vein-finding technology, and addressed all our issues. The procedure was quick and involved minimal discomfort. They set our expectations for the post-procedure recovery appropriately and outlined options if there was need for more vein removal. My daughter and I could not have been happier with the entire experience, including cost and, importantly, results!

They were completely rude and condescending. They actually made remarks together as I was coming…read moreout of the room about a skin condition I had. I will NEVER go back here. They didn't take much time in doing my body scan, I felt rushed . I would not recommend them whatsoever. They left a really bad impression.

I had an excellent experience at Towson Surgical Center! I was receiving a cosmetic procedure and…read morewasn't bothered by any snafus with my insurance and I'd paid the center facility fee at least a week in advance. Thus, when I arrived, I merely had to sign in and fill out a few forms. I had not one, not two, but three belly laughs with the woman who checked me in. Everyone I encountered at Towson Surgical Center was very nice and helpful. I felt very well taken care of when I was here and though I don't intend to have more surgeries, especially elective ones, I wouldn't mind returning here! Excellent visit start to finish.

What a wonderfully professional and caring place this is. I have been to this center several times…read morebefore for various outpatient procedures. I always appreciated the efficiency, professionalism and friendliness of the staff. Today, I had a procedure and came to the center. Problem was, I assumed the procedure was there and it was not. I left the correspondence at home, but the wonderful receptionist managed to contact my doc when I couldn't and sent me to the right place. So grateful. She went beyond the call of duty to help me. Great place