I am so delighted with 12-Point SignWorks! After 8 years of driving around with a wrap on my…read moreJanet's Planet car, I was hesitant to trade in my car and get a new wrap. You see I had come to love the visibility with my car, but after 235,000 miles, it was time for a new car and a new wrap. The previous vendor who wrapped my first car is no longer in business, so I began the search. I thankfully found 12-Point SignWorks. Rich totally got jazzed about the concept and took the design process to an entirely new level. There was never a time when he wasn't attuned and open to my minor changes and always responded with respect my subtle changes to the design. To say I was nervous when I finally brought my new car to them to get the wrap put on is an understatement. Would it be as good as the old one? Would it really be my 'brand?' When I arrived on NEW YEAR'S DAY, (yes, Murray the owner was willing for me to pick it up on a major holiday as I had to drive to a gig on January 2nd,) I was OVERJOYED! I was just blown away by the attention to detail, by the overall design and by the commitment to customer satisfaction. In a world that rarely listens, it was a pleasure and a privilege to employ 12 Point SignWorks and have them want to make sure the wrap represented my brand and my mission. A++++ and to infinity and beyond! 12 Point Sign Works really did do something OUT OF THIS WORLD for Janet's Planet!

I came up with a vision for a Santa design wrap on my Miata MX-5 but wondered how well my idea…read morewould translate into reality. I brought it to the wonderful folks at 12 Point SignWorks and they exceeded any and all expectations! They were quick to respond, sent a spot-on proof, and set up an appointment to deliver it in a timely manner. The quality of the product is solid and worth every penny. Seriously, this experience was fantastic, and "Blitzen" has never looked better! This crew is on the nice list!

Wonderful service! Got my wedding dress altered here, fair price and got what i needed!read more

They were great! She did my daughter's prom dress with less than 24 hours notice because she knew…read morehow important that event was for her. She Even came in earlier than her business hours to ensure we could pick it up first thing the next morning. The hem and extra back/zipper let out was beautiful.

Shady. This is not even a registered business anymore, but that won't stop him from taking your…read moremoney. I'm not gonna post the full story, but trust me. You don't wanna try to deal with this guy. Months-long headache because of him, and he was still trying to squeeze more money out of us. Use anyone else.

Nelson Trabue owner of Import Auto Maintenance in Nashville…read more I have never experienced competent service with any sign company of my 42 years in business as Nashville Sign and Lighting. Buck is wonderful to work with and the quality of his work for a most reasonable price is unparallel in his industry. Please do business with Buck!

A couple months ago, I reached out the the owner of Speedpro to get a quote for removal of my full…read morecar wrap. He quoted me $250. I asked if there was any wiggle room on pricing since I was paying out of my own pocket - it doesn't hurt to ask, right? He said that it was actually already discounted from the normal $400 rate. Awesome! I scheduled a date to bring the car in for the removal. When it got closer to the appointment date, I asked for a final total so that I knew what taxes might be added. He then quoted me $200 with no tax. This past Tuesday, the wrap was removed. I didn't study the car when picking up at the shop as it looked fine as we pulled up. After getting home with the sun shining down on the car, I realized there was a good amount of adhesive still on the hood, roof, and trunk of the car. I immediately called to see if that should have been left on the car - in my opinion, absolutely not. If you pay for removal, the wrap and any adhesive should be removed from the car. The woman I spoke to didn't know the answer and put me on hold to ask someone who would know. She came back to tell me that if I took it through a couple car washes, it should come off. I wasn't thrilled about spending more money to get my car back to it's original state, but wasn't going to complain about $10 in car washes when I was given such a generous discount. The next day, I did just that - purchasing two car washes on my way home. I went through the first, stepped out of my car, nothing looked different. I went through the second, stepped out of my car, nothing looked different. I continued to go home where my dad hand washed (and scrubbed) the entire car, yet nothing looked different. After doing as instructed, I picked up the phone to tell them of the results and ask what else could be done. No answer, so I left a voicemail. Today, I waited an acceptable amount of time for someone to call me back. When no one did, I called again. The owner answered the phone and said he had not received my voicemail, so I explained again that I had washed the car as instructed and my car still had adhesive on it. His response was that I needed to take an adhesive removal to the car. I asked shouldn't that be part of the removal process I paid for? He then got irritated with me and stated that if I would have paid for the $400 removal they would have done it, but for a $200 removal. At no point was this EVER explained to me. Not when I asked for a quote, not when I picked up the unwrapped car, and not when I called and spoke with the woman about the adhesive that remained on my car. I then said, just from a customer service standpoint, this is disappointing to hear. He then replied with irritation, "Well, what do you want me to do?!". I responded, "For one, I can say I would NEVER talk to one of my customers the way you are speaking to me, your customer." He then said, "Then bring you're car back in and leave it for a few days and we'll take it off!" I replied that I could not leave my car for a few more days, nor am I even in the Franklin/Brentwood area but one day a week. Mind you, the initial removal process was done in one day - the whole car wrap. So why would the last step in taking off the remaining adhesive take 2-3 days? Clearly, he had no interest in taking care of me as a customer. On a side note, my job takes extreme pride in customer service. We read daily reviews written by customers and when rated an EIGHT out of ten or less, we reach out to that customer to see what we could have done better if not clearly stated in the review. Even if it is stated, we still follow up to express our apologies of their dissatisfaction with their experience. So, back to our conversation, I said "Simply for feedback directly from your customer, I think you should know that this is disappointing to not have the full wrap removed when paying for a wrap removal." He then said to me, "Feedback received" and HUNG UP ON ME. Having stayed calm through the conversation, simply stating the facts of my experience and trying to figure out what can be done, at this point, I was livid. The owner's lack professionalism and simple human decency has caused me to write this review. I plan to expose it to any and all review sites including the Better Business Bureau. I will state: Until today, I had zero issues with this company, the owner, or the quality of their work. But in no way, shape or form is it acceptable for the owner of a store to speak the way he did to a customer. The most frustrating part is that he is the owner. There is no one higher than him in his separately owned franchise. No one to hold him accountable for his words or actions - so I will do what I can to warn others of the disappointing service that he provides to his customers.

The people at Speed Pro Imaging in Brentwood, TN have been a pleasure to work with! They are always…read moreprofessional and are able to complete orders quickly and accurately. We've used them multiple times and will most certainly use them again in the future for our printing needs.