We blew out our tire about 45 miles east of Ft. Stockton in the middle of nowhere during a dust…read morestorm, and it was a nightmare trying to find anyone to assist since we didn't have a spare. That is, until we called Oscar at S&S Truck Tire & Service. Not only did he find us on his day off to replace the rim (no easy task without a tire machine), but to save us time his wife kindly picked up the new tire from their shop and met us on the road since he was traveling from the opposite direction. He also charged a fraction of the price it would have cost us to have the vehicle towed and repaired in Fort Stockton. I would 100% recommend S&S Truck Tire and Service, they are truly a lifesaver!

Unfortunately got a flat tire during my drive, but this shop was a life saver, open 24 hours and…read morehaving the specific tires needed for my vehicle. The service was phenomenal, went above and beyond despite how late it was, and walked me through the process of how to help reinforce my tire life.

I brought in a nice and extremely well maintained vehicle with a turbo failure due to high mileage…read morethat they could never get right. I wish they would have been honest about their skill sets, priorities and experience on my vehicle. This is not a clean or professional shop environment whatsoever. Went on more than half a dozen test drives after the sloppy, lazy "mechanic" David would say "good to go" and then could only say "you don't like the new turbo, we can warranty it and you can do a labor claim and we can do it again" instead of finding surrounding issues they caused, and me having to watch for several days while no one would even attempt to make progress with parts in hand. All they want is a revolving door of fools with money. They do not use any sort of program like AllData to bill hours- it's just however long it takes them from when they stumble in the bay doors and stumble back to their RV on site at the end of the day, and you the consumer pay for everything in between to keep their lights on (which are also mostly broken in the main shop anyways). Workers like David sleeping all day in the RV on property midweek because of some random late project the night before while he's in the middle of your truck, and then leaving and going on 5 hours of meal breaks during 9-6 weekday hours with their tinder dates that they try to laugh about later with you. No one can stay on task and finish a project there. They hop around from one semi rolling in to the next. Best to keep limping your vehicle somewhere else, or it might never leave like the rest of the broke down vehicles surrounding the shop. Unfortunately for them- Yo entiendo mucho espanol and I can hear what you're saying about other customers and businesses from outside the bay doors. Then there's several employees calling and harrassing days later and wanting you to take your review down when it's critical. Friendly when they want your money, then sloppy, careless and eventually rude when it counts. My conversations with employees at the shop are recorded and shed light for me now. I played by their rules and gave them all the space they needed, hoping it would be more motivated and respected help and it bit me in the butt for over $6500. After having the vehicle in my possession I found numerous electrical connections ripped from their terminal or harness and/or left unplugged, pipes left unclamped and brackets unbolted. Drained 18 quarts of oil from the crankcase instead of 10. Speculating they set my truck down on concrete blocks and bent transmission crossmember. What kind of "bro why did you leave and not let us finish" response will this get after it was there 6 days..

Emanuel great customer service above and beyond went out of his way to help. Good company to get…read morethe job done.

We broke down on a FM road wwwaaayyy off the Interstate. Contacted Aero-Tex and they showed up,…read morehooked up and towed our pickup truck to the repair shop. They kept us apprised of their location (how long until they got there, where they were and when they dropped it off) all through the process. The driver was courteous and nice. Thank you for dispelling all of the stereotypes of a tow truck driver. I would recommend them to anyone.

Requested roadside assistance for fuel. Called to follow up and guy was very rude and asked if I…read morewas canceling for just calling and asking on ETA. Waited 90mins for them to show up and when I called again to ask for ETA they assumed I canceled so they decided not show up or call to follow up on anything. Very bad service and attitude towards customers.

We got stuck on the road with air brake hose air leak, the Man helped us in no time, answered the…read morephone right away and was able to open the shop after business hours. Found the part we needed and installed quickly. were back on the road in the same hour. if you got stuck in this area and need qualified mechanic , call Hernandez truck mechanic he's the one who can really help!

Where to begin.... We had 2 fifth wheel tires blowout on I10…read moreappx 15 miles from their shop, around 5 pm. Luis was on site so quickly, we were amazed. The tires were melted on to the rims, and he "RASSLED" them to victory, in sweltering heat. The service cost was beyond reasonable. Thanks, you saved our first day of vacation! Please relocate to Austin; our charter companies need pros like you

If you're in West Texas and need a tow, Sheffield is the place to call…read more If you're lucky, you'll get Mike. He was amazing. Note: Don't bother with AAA - they'll set you up with Sheffield and you'll burn time waiting. Just call Sheffield directly and get reimbursed from AAA.

DO NOT USE THIS TOWING COMPANY. Not professional at all…read more CALLED AT 12:30 Gave us an eta of 1 hour Gave us and eta 1 hour and a half Gave us an eta of 15 minutes Then said the person that was going to help us is busy on a police call It's now 4:30 AAA will try to use them but ask for Johnco. They personally gave me repeatedly false ETA . Then said they have no eta for me. ( April said that) I called Johnco and they were to me in 15 minutes If you have AAA call Johnco towing they are covered, professional and communicates.

Oscar is awesome, if you are lucky enough to meet this guy on the side of the road near Ozona like…read moreI was you will thank God for it. Got me and my RV on the road again as fast as he could and the price was fair for what it was.

EXCELLENT SERVICE! Truly runs his business 24 hours a day. Paul was very friendly, helpful and…read moreprofessional. He did not have our part in stock and even had us running back down the road within half an hour of assessing the problem. He is NOT at all the kind of business man looking to price gouge someone in a jam. His service fees were very reasonable in my opinion. He gave us some good advice on driving routes as well as spare parts to get and carry with us for those "just in case" times. Dealing with this business, ending up being the best customer service experience I have had in quite some time. Very thankful I came upon Paul's number and got to meet him.

I originally waited almost 3 hours for a tow from another company with the same name in San Antonio…read morethat my insurance had assigned, but they never showed up. Frustrated, I started calling around and reached BA Easy Towing and Recovery. Brandon, the owner, personally answered early in the morning and immediately eased my frustration. He walked me through exactly what steps I needed to take with my insurance so they could reassign my case to a reliable company. Even though he couldn't come himself because he was based in another city, his professionalism and willingness to help someone who wasn't even his customer spoke volumes. You can tell a lot about a company by how the owner leads, and Brandon showed true care and customer-first service. If he treats a non-customer this well, I have no doubt his paying customers are in excellent hands. Thank you, Brandon, for going above and beyond!

5 stars are not enough for Brandon and BA Easy Towing. I had a tiny home delivered to the Big Bend…read morearea, but the truck that delivered it couldn't handle the very challenging road between the highway and my property so we had to scramble big-time to come up with a Plan B. Brandon made the 2.5-hour trip from Fort Stockton the next morning with his wrecker and a spare 3/4-ton pickup driven by his helper. Three hours later, we completed the 7.5-mile trip to my property without damaging the home, which was a major feat--Brandon even had to chain the pickup to the wrecker at one point to make it up the crazy winding hill just before my property. It was an epic journey, and I am beyond grateful to him for his help. I will keep his info on my phone, and you can bet he'll be my one-call if I get in more trouble in the future.

Carlos was prompt, courteous, and helpful. He really went out of his way to help us and charged a…read morefair price for an immediate repair. Highly recommended.

From the owner: Our team at JC Diesel Wrecker & Truck Repair has been in business since 2018. Specifically, we are…read morean auto mechanic specializing in diesel engines and trucks. You can trust JC Diesel Wrecker & Truck Repair for light, medium, and heavy-duty towing services 24/7.