Stranded for about an hour with no gas waiting for our tow truck but graciously Alonzo came…read moreunexpectedly and asked us if we were ok and needed any help! Great man and positive attitude. Asked us if we'd like any water or soda as well while he was putting gas in our tank. 10/10 customer service!

Wanted to write this review to share my encounter that I had with this man driver woke me up at…read more3:30 AM that he had a blown tractor tire and that he had contacted Junior services for help getting it repaired. The driver had asked him if he accepted card as form of payment he had said yes so we thought everything was fine. He completed services. Everything was fine but after he was done repairing the tire, he called me asking me how I was gonna pay him. I told him that the driver had the credit card to make the payment and he told me you know what I'm gonna tell the truth I have problems right now with child support and I can't run your card because they're taking my money away. I explained to him that that's why I have the credit card for emergencies because I couldn't afford to pay him the $460 out-of-pocket at that point cause I had other payments to make he asked me well what can you round up? What can you get me? I told him that if it was going to be Zelle, I could only do 300 Because that's the only thing I had available at the moment And he told me to ask the driver for more so we could give him the full $460 And I told him that I couldn't do that to the driver and he said oh that's fine. Don't worry about it. I'm gonna have to call somebody to take the tire off. I had to call my brother to see if he can lend me some money. He sent me $100 and then I told the driver to tell him to see if he would accept $400 and he still said no and that he was gonna take the tire off so by that point i asked my brother for the other $60. My brother sent me the money and I told him I was gonna pay him and then he said no don't worry about it Just save it so you could pay all the tickets. The DOT is gonna give you because it's my job to inform the DOT when something isn't right and can affect third parties. at that point, I got a call from my driver, letting me know that the DOT had arrived and had told my driver that the DOT was there because he had told them that he was gonna take the tire off and that we we're gonna drive off without any tires by that time. My driver told him that was a lie that he was that he wasn't gonna move at the end the DOT ask driver to show proof of payment and they let him go but this comes to show you how this guys works be careful with this guys if he doesnt get what he wants he will call the dot !

I originally waited almost 3 hours for a tow from another company with the same name in San Antonio…read morethat my insurance had assigned, but they never showed up. Frustrated, I started calling around and reached BA Easy Towing and Recovery. Brandon, the owner, personally answered early in the morning and immediately eased my frustration. He walked me through exactly what steps I needed to take with my insurance so they could reassign my case to a reliable company. Even though he couldn't come himself because he was based in another city, his professionalism and willingness to help someone who wasn't even his customer spoke volumes. You can tell a lot about a company by how the owner leads, and Brandon showed true care and customer-first service. If he treats a non-customer this well, I have no doubt his paying customers are in excellent hands. Thank you, Brandon, for going above and beyond!

5 stars are not enough for Brandon and BA Easy Towing. I had a tiny home delivered to the Big Bend…read morearea, but the truck that delivered it couldn't handle the very challenging road between the highway and my property so we had to scramble big-time to come up with a Plan B. Brandon made the 2.5-hour trip from Fort Stockton the next morning with his wrecker and a spare 3/4-ton pickup driven by his helper. Three hours later, we completed the 7.5-mile trip to my property without damaging the home, which was a major feat--Brandon even had to chain the pickup to the wrecker at one point to make it up the crazy winding hill just before my property. It was an epic journey, and I am beyond grateful to him for his help. I will keep his info on my phone, and you can bet he'll be my one-call if I get in more trouble in the future.

The check engine light came on in our Class C motor home Ford E450 engine just outside of Fort…read moreStockton, TX. We inquired at the campground when we checked in if there was a Ford dealer in Fort Stockton and was told no. However, the lady checking us in said she knew of a road service crew that could come and check it for us. We had run low on gas but had not run out of gas and thought maybe that was why the check engine light came on. We called the number she gave us and Alpha Tango Road service people showed up at the campground. They ran a scan and said the code said it missed fired. They cleared the check engine light, started it up again and the light was gone. They said everything was fine and it was probably because we were running low on gas. The next day when we started the engine, the check engine light came on again. We called Alpha Tango and were told everything showed good yesterday and if we drove for a few miles, the light would go off. That was utter nonsense. We started slowly loosing power. The further we went, the more power we lost. We finally stopped and found a place to camp. We took it to a place for service and found that we had several spark plugs that were misfiring due to misfiring of fuel rail wiring and spark plugs. We had to replace all 10 fuel ignition coils and spark plugs. What makes this a bad rating for Alpha Tango is they charged us $280 for just clearing the engine light and telling us that since we filled the gas tank, the check engine light would go off as we drove and the gas went through the system. Utter Nonsense!

We were broke down in our large RV. We asked our next stop RV park, Hilltop RV Park in Fort…read moreStockton Tx, if they knew any mechanics. Alpha Tango was recommended and from the time we contacted them... it was all hands on deck. From the professional tow of our rig and flatbed trailer behind that, to Michael who coordinated everything, to the mechanics that dove into troubleshooting the moment we were unhooked at the RV park...it was a fantastic experience! The trouble was a fuel pump. The part was overnighted to the campground and the repair was completed. We Highly recommend Alpha Tango for all your traveling breakdown needs! A huge thank you to Hilltop Rv Park and Alpha Tango for all your help!! Thank you, Lance and Marquelle A.

We broke down on a FM road wwwaaayyy off the Interstate. Contacted Aero-Tex and they showed up,…read morehooked up and towed our pickup truck to the repair shop. They kept us apprised of their location (how long until they got there, where they were and when they dropped it off) all through the process. The driver was courteous and nice. Thank you for dispelling all of the stereotypes of a tow truck driver. I would recommend them to anyone.

Requested roadside assistance for fuel. Called to follow up and guy was very rude and asked if I…read morewas canceling for just calling and asking on ETA. Waited 90mins for them to show up and when I called again to ask for ETA they assumed I canceled so they decided not show up or call to follow up on anything. Very bad service and attitude towards customers.

My wife and I were traveling through Texas in our ford.F 350 truck, pulling our trailer when we…read moreexperienced engine issues.It was missing and throwing a lot of black smoke. Power was limited.We managed to get from San Antonio to Fort Stockton, and I was concerned about finding a decent diesel mechanic who could work on the truck. We went to Cruzziz Diesel Repair, and I spoke to David, who is the owner. David spent 2 hours trying to diagnose the issue road.testing my vehicle with me in it. He used his sophisticated diagnostic computer and realized the problem was the EGR valve. It was late in the day and he ordered one to be delivered. The next morning he came through with 5 stars and repaired our truck and we were able to hit the road again. David is a wonderful guy, and. even delivered the truck to us! We highly recommend Cruzziz Diesel Repait for any diesel issues

This guy is a total joke. The entire shop is full of empty beer bottles. If you want your truck…read morefixed just pay the extra money to get towed somewhere else. Dave Cruz is a joke to work with. I'm glad to never have do business with this guy ever again.

Brought my 2010 Mazda Miata into Elvin's Auto Repair in Fort Stockton, Texas. Joe did excellent…read morework! Highly recomend Joe to fix your vehicle! R. Smith, Marathon, Texas

Don't go to these people if you can help it. They are a bunch of mean-spirited hillbillies. The…read more"boss" barked at me, and I removed my car from the repair station right away.

Honest and genuine people! I just purchased a brand new truck from a dealership in the DFW area,…read morewhere I live. I took my family camping to the Davis Mountains and a faulty part caused the rear end of the truck to completely fall apart. Ford roadside had me towed to Fort Stockton Ford for repair. The service team quickly figured out this was a timely repair. Trey, the manager of the dealership, spent most of the day working with Ford Customer care and my original dealership to get me, my family AND my camper back home in a safe and timely manner. I can't say enough good things about this place. I didn't purchase here, but they treated me like family. Cant thank them enough.

I was traveling home from my vacation and my car broke down on a Friday night (of course). On…read moreSaturday morning the owner called in an off duty technician to come in and help us get going. He was so nice and came to the hotel to get us going.

While the technicians seem knowledgeable, there is a lot of wasted time. When I arrived, I was…read moredirected to Mike, he seemed to be the head, and he said I'm very busy and I'll get to you in a minute. He kept saying that over and over again and appeared that he was just simply pushing numbers as opposed to Greeting new customers. While they were able to do a great repair on my vehicle, their customer service is lacking. I asked for my part back after the repair and he stated he needed to keep it as a core; shouldn't all repairs come with the option to keep parts? I called the auto store to get a quote on the price for the part; I was quoted $120. I called again another 15 minutes later to find out if it was new or rebuilt and they told me that it was no longer available that a corporate customer had purchased it. When I looked at my itemized bill, I was charged $145 for the same part.

We blew a tire on our Airstream on I10 around 4:30 pm. These guys had us back on the road before 5…read more The receptionist was very helpful directing us and the crew even backed the rig into the bay for us. They did excellent work. Thankfully they had the right tire for our travel trailer. 5 stars for Wiest tires in Ft Stockton, Texas